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Customer Ratings & Reviews

Your price for this item is $534.99
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The comparable value price is $629.00

Customer reviews

Rating 4.5 out of 5 stars with 3909 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the touch screen, ease of use, and long battery life of this 2-in-1 Chromebook. Its lightweight design and strong performance are also frequently praised, along with the ample RAM and competitive price. However, some users mention limited storage capacity and occasional fan noise as drawbacks. A few also reported minor compatibility issues and some instances of the device overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 3,909 reviews
  • Rated 5 out of 5 stars

    Great ChromeBook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this Chrome book rocks. Watch Netflix, YouTube, Amazon prime videos, pay my bills and peruse the internet. The tablet option is definitely a big plus. I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves this Chromebook. Even though we have not used it for school yet, hoping that it holds up during travel to and from school. It was a good buy for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for our daughter who was initially going away for college, but now classes have shifted to online. She likes how it has many apps already installed that she uses. I also received a great deal via student deals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use, great starting laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had a laptop of my own before, and this product is very user friendly. With remote learning, I've been staring at screens for up to eight or nine hours a day, and this product has made those days slightly easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Chrombook

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It has i5 processor which is rare in a Chromebook. The network card he also very good and supports high speed AC. Build quality is very good. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frame feels sturdy and of high quality. 8gb ram instead of typical 4gb is an important detail, paired with the newest gen intel processor. Audio is decent, not too tinny, and the keyboard is nice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good when it works

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue that I have with it that makes me really frustrated and regret my purchase at times is that sometimes it will go to sleep when I'm watching videos and also when I leave it alone. When it goes to sleep it does NOT come on by just tapping the space bar or touchpad. I have to turn the whole computer on and off, this happens multiple times a day every day. I should have waited to get another computer even if it's not an apple. I went to Geek squad about it months ago and all the guy did was turn off and on my computer, I don't think they actually did anything. I'm going to go back to see if they can actually fix it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my computer for work. As a teacher there is so much we have to have on our devices or have access too. I have always been a big fan of an HP product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient HP Chromebook

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason it does not get 5 stars is that it does not have a caps lock. Very annoying. Also, even though the keys have a back-light-up feature, it was difficult trying to figure out how to adjust. Overall, it has been sufficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lightweight fast Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it came on sale, it definitely was worth it! I gave it to my sister as her present and she loves it! She enjoys it more than her iPad. She enjoys using Android apps on it and the Linux applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality chromebook.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an excellent buy for me. Two minor criticisms are I would like a brighter screen and better speakers. For the $380 I paid on Black Friday it is by far the best "bang for buck" chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best chrome book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this chrome book for my granddaughter to use at school. She has already learned many features. It’s the perfect fit for elementary school and we expect it to be useful through college.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for a Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality was decent, but the software you download was not user friendly on this chrome book. The apps I needed were too small to read and shaped like a tiny smart phone on the big 14” screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for students

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for students. It’s very easy to use it’s versatile and there’s nothing better than being able to navigate with the touchscreen I would recommend this to any new student entering college or high school

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    its ok

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop is having minor issues less than a year later. Can not download Word or any applications like that. Bad for a student

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop!! Go and buy it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good computer. If you can get it open box and save a few dollars will be a better deal. Overall, it is a good laptop for anyone. Overall, I am happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm a fan

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this thing! It's simple, safe, and secure which I like. It's built pretty well and despite not having "amazing" specs it still handled my field with with ease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a really nice Chromebook. Size is nice for a 14" laptop. Screen is ok. Wasn't a big fan of the keyboard as it felt very stiff to me and started to hurt my fingers. Overall 4 out of 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook for our Granddaughter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great present for our granddaughter! She was so excited and she knows how to use it because of distance learning using a chromebook!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for multiple opened windows

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a good experience overall, However the camera isn’t that good and I wished the brightness could have been brighter. But besides that it’s a great computer to do everyday things with and great for kids to play on

    I would recommend this to a friend