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Customer Ratings & Reviews

Your price for this item is $534.99
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The comparable value price is $629.00

Customer reviews

Rating 4.5 out of 5 stars with 3909 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the touch screen, ease of use, and long battery life of this 2-in-1 Chromebook. Its lightweight design and strong performance are also frequently praised, along with the ample RAM and competitive price. However, some users mention limited storage capacity and occasional fan noise as drawbacks. A few also reported minor compatibility issues and some instances of the device overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 3,909 reviews
  • Rated 5 out of 5 stars

    A great buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase in September 2020 after getting another brand from Bestbuy March 2020...The first computer wasn't efficent for my son online classes. He loves this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it. BEST LAPTOP EVER. If your going to school and are wanting this laptop for school or gamin it's hands the best one to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little Chromebook

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little computer. It was perfect for my kids for virtual learning. Touch screen is a great feature and HP customer support is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a few chrome books and like them a lot. This one stands out in build quality. It’s little bit faster but feels like a high end laptop with the backlit keyboard etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the kids for school work, etc. Does the trick for what they need it for which is pretty low intensity tasks - Kahn academy, etc. Kids haven't broken it yet which is a small miracle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my husband for Christmas and it was so easy to set up. He was up and running and reading the paper on line within minutes of opening his gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Cromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both in store reps were extremely nice and helpful! The HP Chromebook was exactly what I needed for viewing video footage for my documentaries!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after having a Samsung Chromebook pro which has yet to get Linux apps. Very happy with purchase. The sceen isn't as good as the pro as far as pen input. Fhd 1080 is very nice though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Was looking for a computer and this was the ticket it really is a great deal. I’ll never go anywhere else but Best Buy for my products.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 1 out of 5 stars

    Beautiful 2-n-1

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2-n-1 is beautiful. Unfortunately, my unit will stop working for a week or 2 at time. Total black screen. I brought to use with my projection screen. Its fast holds a good charge. I believe my unit was defeated. I wish I would have brought Geek squad protection. I would have gotten a replacement the first time this happened.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worked well

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to have a flexible laptop/tablet setup for a work trip. Worked like a dream at connecting to work and keeping in touch with my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast compact and sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter for Christmas. Love the design software and hardware. Does everything she wants. Will probably get one for myself someday.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for School

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a second grader in San Diego. I must admit that I don’t quite understand how the chrome environment well. However, the laptop works perfectly with the school district’s programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my daughter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great relief having this chrombook for school...computers have been scarce...works great and very happy with the help of best buy customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected. Now that I’m learning to use it, it has been great. Nice amount of storage just not a big fan of computers that use google play apps, I’m an apple lady!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Merry Christmas!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift, for my daughter, and she loves it! It's stylish, functional, and easy to use. The price was right, too. I highly recommend this Chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chromebook!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for my 10 year old son, he loves the touch screen functionality. It has a great camera for school webinars, processor is fast, it was a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new computer for school and was told by other school members about this computer. I love that it works great for a affordable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Child uses for school

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. My child used it everyday during quarantine for school. Worked great. Was concerned it wasn’t going to be powerful enough and I’ve never used the chrome os, but it was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my stepdaughter’s virtual learning and first year in high school. Love the tablet feature and the versatility of the Chromebook. HP is a great brand.

    I would recommend this to a friend