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Customer Ratings & Reviews

Your price for this item is $534.99
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The comparable value price is $629.00

Customer reviews

Rating 4.5 out of 5 stars with 3909 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers find value in the touch screen, ease of use, and long battery life of this 2-in-1 Chromebook. Its lightweight design and strong performance are also frequently praised, along with the ample RAM and competitive price. However, some users mention limited storage capacity and occasional fan noise as drawbacks. A few also reported minor compatibility issues and some instances of the device overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 3,909 reviews
  • Rated 3 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied, it's what I needed. One caveat - this HP Chromebook is overly helpful (boxes you didn't ask for) and over sensitive - too often, a hover is as good as a click, and you need to watch when deleting one e-mail that it doesn't delete the next one. I had an important e-mail disappear from my Sent folder just as I was trying to open it, and I couldn't retrieve it. So don't hover on Delete any longer than necessary. Otherwise so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for young students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandkids to use for homeschooling during covid shutdowns. Great item for zooming with teachers and doing google classroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop bad delivery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great so far but the only negative thing I have to say is where my package was delivered it could have been damaged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my girlfriend who was in need of a new laptop. She enjoys all the features esp the option to use it as a tablet. Overall great purchase thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, took a little while to get used to the smaller screen but no problems switching from laptop. The backlit keyboard is great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Was Great - before it died

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopped around and settled on this one. Bought it specifically so my girlfriend could do her schoolwork and not worry about freezing and crashing and it did exactly that. She loved it for the month it worked then suddenly the screen would not power up. Took it in to Best Buy and they said definitely a hardware problem. Now it's been shipped off to HP already for fixing and will take up to two weeks they estimate. Not BBs fault and they were great about it but shouldn't have to send in a month old Chromebook for full repair. Caution.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A decent Chromebook

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughter's work from school. No issues. the touch screen is not so great, but school and regular browsing, no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    screen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Chromebook. It is my second Chromebook. There is more that can be added to chromebooks that will make them even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the previous version a few years ago for my wife and she loved it. Snatched this one up for my father and also a winner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent HP chromebook i3 with 8GB ram

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the sale price of $380 it is the best chromebook with nice specs. I will recommend for every non IT related person to consider it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP lovers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always had HP Chromebooks. This one is the newest to our collection. It is nice, sleek, and everything we needed and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For virtual learning for our kindergartener

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our 5 year old for starting her school year in a virtual setting but my husband has been using it and really likes it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 2n1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased fro son for College. 2n 1 screen is good. He really likes it. For school. Good price during Xmas. Picked up next day at store. No probs yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it . Just what I was looking for , but would like if it had more downloadeble apps similar what I got on my samsung phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good To Be HP Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school and work. I cannot connect my AirPods to it. fingerprint doesn't really work like other devices. I still have to input my password.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop for student aged kids, compatible with apps need to do their daily school work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good beginners computer for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter loves her computer for back to school...Distance on line learning. She can carry it and is easy to log in and surf the web.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving My HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop my only complaint is it only has 1 USB port otherwise it’s amazing the speakers are top notch too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little bit pricy, but worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not much choice for a Chromebook with i3 CPU. Although the over $500 price is a little bit pricy, it almost is the only choice we can have.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great deal for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to be able to shop on line expecially when I have no time and the Holidays are looming. My old laptop was dying a slow death and now I have a brand new one!

    I would recommend this to a friend