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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3909 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the touch screen, ease of use, and long battery life of this 2-in-1 Chromebook. Its lightweight design and strong performance are also frequently praised, along with the ample RAM and competitive price. However, some users mention limited storage capacity and occasional fan noise as drawbacks. A few also reported minor compatibility issues and some instances of the device overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 3,909 reviews
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook has been great for my son for at home learning. Nice upgraded features from other chrome books.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Buy It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money this has to be one of the top 2 in 1 devices out there. Does everything and more. Would buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for virtual learners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for kids in school to have a sturdy, dependable computer - they game and can do class work with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good for what we purchased for. Took some time to get familiar with chrome vs regular windows

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never buying HP Chromebooks again.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken from the start. Kept getting stuck in sleep mode or would shut off entirely and reset every time it slept. I took it in for repair and was told to expect 2-4 weeks. The "repair" took over 6 weeks during which time I had to purchase a new device for work. After the six weeks, I was told the device could not be repaired. I was not given the opportunity to salvage data, did not receive the device back, did not receive a replacement device. I was given in store credit and told that was the only option unless I purchased an additional protection plan from best buy. The closest device in price was a cheaper version that I had passed on for the better version and the next comparable device was more expensive. I could not afford the more expensive device because I had already been forced to purchase a new device for work. Also... on my way home from dropping this device off for repairs, my daughter's hp chromebook stopped functioning properly. I will never purchase another hp chromebook and I am hesitant to purchase from BestBuy again... Unfortunately I have over 500 dollars in instore credit and if I don't spend it on protection plans, I will never be reimbursed for broken items.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    very nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    darn good chromebook with decent hardware specs. this is the second one I've bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast start up chrome book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this chrome-book expecting the regular job, but little did I know, that this chrome book is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, backlit keyboard, great graphics. Couldn’t have purchased a better laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chrome was confusing at first but now it's great. Love the versatility!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I were looking for a simple set up to use in our home. This was a perfect fit and is very reliable and capable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the laptop for my son and is great, he love it and really versatile..love that we can use it like a tablet too..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a lot of time researching Chromebooks, and am very glad this was the one that I ultimately decided on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer and I love that it can be turned into a tablet too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Angel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this to my daughter as a gift for college & she love it. She said just the right size, brand, & color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far it's excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this chrome book a month and it is great. It's great as a chromebook and great as a tablet. Feels really premium and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisficed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Chromebook, great graphic card, the sound is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    211 laptop chromebook

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer Chrome is very good and folding in half and becoming a laptop even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for use for virtual schooling for relative. Works well for a basic laptop and serves its purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not for windows users

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for Windows users, best battery life easy to change with portable device. Fast More like a tablet with 15" display

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    College

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school but won’t accept all softwares needed through college (like statistics).

    I would recommend this to a friend