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Customer Ratings & Reviews

Your price for this item is $534.99
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The comparable value price is $629.00

Customer reviews

Rating 4.5 out of 5 stars with 3909 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the touch screen, ease of use, and long battery life of this 2-in-1 Chromebook. Its lightweight design and strong performance are also frequently praised, along with the ample RAM and competitive price. However, some users mention limited storage capacity and occasional fan noise as drawbacks. A few also reported minor compatibility issues and some instances of the device overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 3,909 reviews
  • Rated 5 out of 5 stars

    Daughter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my parents! It is great for them to use since this is their first computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this computer is excellent and the service I receive at Best Buy is always Top Notch. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best HP

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my daughter likes the laptop a lot, she doesn't stop using it, good price, and good quality I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waiting for the book 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, could be a bit more powerful. Would be better if it was able to detach without closing a bunch of programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So many options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2020 has been quite a year but this computer has all the features to meet my daughters college needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the quality of the computer. The easy if transaction at Best Buy was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good chromebook

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good chromebook, I brought it for my son but later required to get it from school, so return it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fair valve, but drawbacks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine, but too many "older" printers don't work with it. It wasn't in stock and we had to order it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great beginners laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good laptop, exceptional price and very fast only issue was the charge life of the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great buy for basic uses like school and work. Would not recommend for gaming by any means.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm Jealous it isn't mine

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my girlfriend to be used as her daily device for Grad School. She has had no complaints thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new computer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person took the time to tell us about the difference in the dell computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my hp Chromebook laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learning the Chromebook that I’m not used to, but I really like having the upgrade from my desktop. This is my first laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablets easy to transition from our laptops.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Tablets, we purchased three, one each for my wife, daughter and myself. Very pleased with them and the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Chromebook

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is good. Price is quite high. But it's fine since ARM based Chromebook are all bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theeeeee best laptop, I love it so much and for the price omg the best get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice chrome book but one of the keys was damaged. Bestbuy swapped it out for a new one - easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEW CHALLENGE FOR SENIOR ACTIVITY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of features. Fun to learn its capabilities. Security features exceed my expectation and make browsing less worrisome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, quick response, meets my needs, will purchase from Best Buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i recommend investing in a better computer for school or work but this meets requirements for at home laptop

    I would recommend this to a friend