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Customer Ratings & Reviews

Your price for this item is $534.99
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The comparable value price is $629.00

Customer reviews

Rating 4.5 out of 5 stars with 3909 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the touch screen, ease of use, and long battery life of this 2-in-1 Chromebook. Its lightweight design and strong performance are also frequently praised, along with the ample RAM and competitive price. However, some users mention limited storage capacity and occasional fan noise as drawbacks. A few also reported minor compatibility issues and some instances of the device overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 3,909 reviews
  • Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this new laptop with all the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present for wife. Likes how fast it boots up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and good price. good customer service and good sales.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I would recommend this product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price easy set up and runs great. My daughter loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If a Chromebook is what you're looking for this one is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop for the money! Would definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this computer for college and is working great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great chromebook for basic uses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good value. Recommended by co-workers and friends

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 1 out of 5 stars

    camara hasn' worked since first month of purchase.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son to use for distance learning, which 100% of is through ZOOM. kinda hard to use when the camara. doesn't work. This is the only time I don't purchase the GEEK protection, which I am really regretting. I had to borrow a computer from school to do the zoom and use this one for the class work because of the touch screen. Haven't returned it because i know they'll make me send it in to HP but i need the computer for my son to continue school. Very frustrating. I have tried to do the manual reset to fix the problem, but no luck.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great speed getting it up and going.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect pick for our son going to College.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work for the kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suits needs for the kid. Does YouTube and games well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like its power still getting used to it great pictures

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its great at first

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for notes and saving files. However it stopped letting me sign on to public wifis and started freezing up occasionally. I havent even had it for a year.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have since found it about $100 cheaper like product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3rd time is the charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, but because this is the 3rd one I've had since my purchase on Nov 30,2019 I'm giving it 3 stars. First one the screen went out within 2 days of opening Christmas day. 2nd one the backlit keys wouldn't work. This one is so far do good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my mother in law and she enjoys it!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted to test out the chrome book. But I was disappointed. First finger print sensor didn’t have any software set up so couldn’t use it. 2nd chrome books are limited to app based programs. Overall disappointed and returned.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for a student not bad of a price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needed a faster computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because as an educator I needed a computer to function for online classes. The computer performed great, but unfortunately the camera was defective and had to be sent back for repairs. Just a huge inconvenience..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 1 out of 5 stars

    Good looking machine but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a really good looking Chromebook, but issues started with it right out of the box. The device kept on restarting moments after I logged in, and it was an endless cycle of that. I reached out to customer service and they tried their best to help me, but none of the fixes help. Will be returning this.

    No, I would not recommend this to a friend