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Customer Ratings & Reviews

Your price for this item is $534.99
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The comparable value price is $629.00

Customer reviews

Rating 4.5 out of 5 stars with 3909 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the touch screen, ease of use, and long battery life of this 2-in-1 Chromebook. Its lightweight design and strong performance are also frequently praised, along with the ample RAM and competitive price. However, some users mention limited storage capacity and occasional fan noise as drawbacks. A few also reported minor compatibility issues and some instances of the device overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 3,909 reviews
  • Rated 3 out of 5 stars

    Good with issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop but the battery life isn’t as great as it’s listed. It’s also had a few issues with freezing and we have to hard reset it. When it does work it serves its purpose.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Did not work for us

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased it for light school work and did not like the interface and ended up getting a regular windows laptop from HP

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 2 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is not that good. Slow, very slow! It is light which is good with a decent screen image,

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is simply for minimal uses and good for everyday use. The overall cost was a little overpriced for the amount of memory given.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new and it take time for me to learning and yea it ia frustrating sometimes that has no help. But my learning is not stop me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but slow

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine OS light on weight, good looking and low price. But the cpu is way too slow for these day daily use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer but immediately changed me mind about it. I ended up purchasing a MacBook. This computer just wasn’t for me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very chic, light, modern. Not as user friendly as Microsoft. Possibly due to my lack of tech knowledge. Frustrated with yhe system, I returned eventually.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I didnt buy this..

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt buy this someone got into my acct and used my membership and gave me points.. Sure.. I’ll take um. Gice me the points lol.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP let me down here.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started off being a great machine, but after the Windows 10 update the touchscreen/tablet functionality disappeared. I tried troubleshooting for hours, days and nothing brought it back. Needless to say, I did not get the benefit of the bargain here. My advice: Save up your money and buy a Mac. Don’t waste your time with HP laptops.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    SCHOOL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for virtual schoolwork. One thing is though I have to log in every time if it is not used for a long time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, but my speaker sounds like garbage. I will look into the sound card more next time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No HDMI port, would not connect to an ext monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I bought 5 of this chromebook from Bestbuy. The chromebook has no HDMI port, would not connect to an external monitor with an HDMI adapter. I used this chromebook for less than 60 days and computer started to freeze up on me anytime I try to connect to an external monitor. HP customer service is basically useless they are of no good. At this point HP products are not worth my hard earned money any longer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    no...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yea, this umm laptop woupd have been grewt but it got stolen the day i bought it...yall did that shyt on purpose huh?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Smitty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe its because im not familiar with chrome book operating systems. Seems a bit slower

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought for my kid so she can do homework on it. Other than that not great for much more than that. Maybe watch Netflix??

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP chrome book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really what I thought it was, mist of my android mobile apps wont work with this , but still keeping it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhhh

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what you get i think it’s overpriced. Also my keypad, when i click sometimes, gets stuck in that position.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not what I expected, I was not told how this type of laptop runs differently than standard laptops.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pain to set up for a kid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google makes it way too complicated to set these Chromebooks up for a kid, it took me hours and hours to set up all the google acts needed and still we were unable to download any apps. I am a Apple person , google needs to simplify their system ! Also hate you can not pin anything to the screen only to the bottom hidden tool bar do again it is not user friendly and would not purchase another chromebook!

    No, I would not recommend this to a friend