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Customer Ratings & Reviews

Your price for this item is $534.99
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The comparable value price is $629.00

Customer reviews

Rating 4.5 out of 5 stars with 3909 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the touch screen, ease of use, and long battery life of this 2-in-1 Chromebook. Its lightweight design and strong performance are also frequently praised, along with the ample RAM and competitive price. However, some users mention limited storage capacity and occasional fan noise as drawbacks. A few also reported minor compatibility issues and some instances of the device overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 3,909 reviews
  • Rated 1 out of 5 stars

    Captive portal issues in https web sites.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Captive portal issues in https web sites. Google Play Store does not work either. Stay away!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never recived my computer. Had to complete a return process for missing package.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Have received as yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have received as yet, shipped process is no acceptable. Place order from May 26,2020.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Camera does not work at the first place.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera does not work at all. We did not check and miss the 14 day exchange window

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No, don't do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing sucks. I bought it last night and I'm taking it back first thing this morning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keyboard

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard stopped functioning after a few months of use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor in 2 months keyboard nt working

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In 2 months keyboard stop working There is covid 19 No one response from best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didn’t last 2 months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it started freezing and overheating and i only had it for a month and half .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    chromebook

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it 6 months now it refused to turn on I would not recommend it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really done anything other than to register my chromebook.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    returned this for a HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the wrong product for what I needed to do. It was returned for a HP Laptop

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    CRAP

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly shuts down and won't turn back on. Awful for trying to use Microsoft Office.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful experience buying online.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never again buy items on " sale" online. Waste of time and money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Excellent for my use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after buying my wife a smaller Samsung chromebook. I have a large HP 17 Envy Touch that does everything a desktop would need to do. I liked how light and portable my wife's chromebook was, so I researched and found this HP to be one of the best and completely agree. No disc drive or HDMI input, but I have my laptop for that. This unit fires up much quicker and is ready to go in no time. I must admit that even though my 'old' HP envy has the beats audio upgrade, this chromebook has better sound by far. Sure, the laptop is over 5 years old, but I am very impressed with the sound quality streaming music off my Amazon Music Library while surfing, etc. I made sure this has the backlit keyboard which is a necessity IMO. Buying it on sale and having HP products in the past made this an easy decision. I hardly use the HP laptop anymore because this is so fast, light, and sounds great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't do anything I normally would with windows os. chrome sucks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mrs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera didn’t work. The hardware for the camera was no good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great laptop!! Very dependable and very quick well as easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not office use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not intended for office work it’s great for surfing the web!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had potential, but issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned the product It would not stay connected to the internet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This order was returned because it wasn't what I needed

    No, I would not recommend this to a friend