Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $534.99
Clearance
The comparable value price is $629.00

Customer reviews

Rating 4.5 out of 5 stars with 3909 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the touch screen, ease of use, and long battery life of this 2-in-1 Chromebook. Its lightweight design and strong performance are also frequently praised, along with the ample RAM and competitive price. However, some users mention limited storage capacity and occasional fan noise as drawbacks. A few also reported minor compatibility issues and some instances of the device overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 3,909 reviews
  • Rated 1 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered two and both of them had the camera not working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst camera resolution

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life and camera resolution really poor quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    keyboard went wrong in few months

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some keys stopped working, could not get support from HP

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this laptop for 6 years and it still performs flawlessly. We use it most days for browsing, shopping email, travel plans etc. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Wow, this is not your typical Chromebook

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP just made a Chromebook the way it's supposed to be done. I've never been a fan but from start to finish I love this laptop. Right out of the box I love the case, looks great and feels very nice. Not as cheap and plasticy as a typical Chromebook. The picture is super crisp and clean. Weight is next to nothing and is cake to use as a tablet. Audio is typical and the keyboard has a great feel and response. I can't say enough good things about this guy. If you are looking for a simple 2 in 1 and want the best then look no further.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    PREMIUM CHROMEBOOK FOR A GREAT PRICE

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP - 2-in-1 14" Touch-Screen Chromebook - Intel Core i3 - 8GB Memory - 64GB eMMC Flash Memory - HP Finish In Ceramic White is an excellent computer. Rather than going through all of the features (you can read the specs), I'll simply say that I see no cons with this unit. I am very impressed by every aspect of it. If you're looking for a premium Chromebook at a good price, this is the one.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have the laptop, has helped a lot specially for doing homework when I was in college and also in class. The touchscreen was a big help and honestly the best thing as well as the apps I could download

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and Perfect!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Perfect for college and writing and easy to navigate!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Outstanding Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a couple Iof different HP products in the past and have always been happy. I was originally going to buy the Dell for the larger flash drive however the price was a deal breaker. Beng more familiar with HP products led me back to this one. The feel of how it works, the ease of switching between apps, the speed, the display, its all so silky smooth. The keyboard is just right the keys are crisp and backlit. The display is sharp and clean. Battery life is excellent and there is a charge port on both sides of the case. It is a bit difficult to open, the hinges are tight but I attribute this to the quality build of the machine. The speakers are excellent as well. Its hard to believe such tiny speakers have good fidelity. All in all i am very pleased to have made such an excellent buying decision.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Chromebook for Entrepreneurs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this Chromebook! I literally buy the same model every time I need a new laptop. It's fast, efficient, and the graphics are great, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nifty little Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat computer for Chromebook computing. Does all the basics with a 10th gen Intel i3 chip. Backlit keyboard, full hd, 8gig ram, and 64 gig storage makes this a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Well built computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to buying this, i had never used ChromeOS and was a little hesitant. I am glad i made the switch! For media consumption and browsing the computer is great. Very quick and responds immediately. I love being able to flip the screen back for watching movies in bed. Keyboard and track pad feel great. Would purchase again 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer in 2021 and I still have it. And I use it everyday and I love it. Still looks brand new and still works great..

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It works fast. The screen is very clear and I can read everything on the screen,

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Really good / better option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 years with this one . It’s amazing!!!! Still faster. I used for design sketchup, autocad .

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Hp Chromebook 2-1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great Chromebook. Has lasted me 3+ years and still works great. Only thing is is that the device is recognized as a tablet so it is not compatible with all apps. Love this Chromebook tho.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    MUCH better than my old Chromebook.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The processor is nice and snappy, the hinge and touchscreen are nice. The 8GB of RAM allows for some serious multitasking which is especially nice when juggling between all my internet browser tabs and Android apps.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll keep this short and sweet, this is fantastic chromebook for the money. I managed to pick it up on sale for $449 and it's worth every penny. I had an ASUS chromebook that I returned after sluggish performance and this chromebook has done everything I needed and more. I use a chrome based CRM for work and needed the extra RAM and it works butter smooth with it. Good battery life and screen as well. 100% recommend if you need a higher end chromebook without hitting the $800 category.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A premium Chromebook at a very reasonable price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of product reviews, and I was amazed to find the large number of very detailed, excellent reviews for this Chromebook. Well done, folks! Given that, it's pointless for me to repeat what's already in the other reviews. I'll just add some miscellaneous points: I'm a long-time Chrome OS user, back to its introduction. I currently own two Chromebooks, including this new purchase, two Chromeboxes, and a Chomebit (stick). My previous CB was a large, 15.6" display Acer CB 15, with a rarely-seen at this price point, Core i5 processor. I've been looking for a replacement with the same or better specs that didn't cost $1000+. For years, the CB market was dominated by lower-powered, inexpensive machines, which originally targeted the education market. Each new generation brought more products with inadequately powered Atom/Celeron/Pentium SOCs, which kept the price and performance modest. Initially, consumers didn't seem to understand the benefits of the platform, and focused only on comparing them to Windows PCs, complaining that they were underpowered. It's important to understand that Intel charges far less for the Celeron/Pentium SOCs that it does for the Core family, making products based on the higher-performance SOCs significantly more expensive to build. Thankfully, growing market familiarization of Chrome OS, and widespread deployment to schools, has greatly increased consumer awareness and diminished scorn from the techie crowd. All this has lead to manufacturers finally being able to produce and successfully sell machines built with more premium (expensive) components, including higher-performance Intel Core SOCs, and premium displays, keyboards and case materials. The HP Chromebook 14 is a fantastic entry into the premium market space, with design and construction normally found in more expensive Windows or Macbook machines, or the high-end Google Pixelbook products. Just a few comments on other reviews: --The entire shell, including the keyboard/trackpad assembly, is metal, not plastic. This contributes to weight, but improves durability and attractiveness, enabling HP to apply an advanced ceramic coating that wouldn't be possible over plastic. You can see this in the shiny beveled line around the trackpad. It also improves thermal management, dissipating heat better than plastic, with no need for a fan. --The keyboard is a much higher quality construction than the awful membrane keyboards used in, for example, the Acer products. I tend to wear the lettering off of the Acer keyboards in just a few months, whereas this keyboard's keys have etched lettering which won't rub off. The key action and backlighting are also first-class. --There is no need to buy an expensive, active/powered stylus or pen. Any inexpensive, generic stylus sold for smartphone and tablet use will work. --I was pleased to see that few people complained about the 64GB of storage. Finally, more people understand the Chrome OS paradigm - store everything in the cloud, where it is automatically backed up. If you lose your CB, you can sign into a new one and be right back where you were, in less than 10 minutes. Compare that to a half-day or longer of agony, setting up a new Windows machine, trying to restore files, install software, patch everything, wait for endless Windows updates to install, etc. If you need more local storage, simply pop in a micro SD card. --Speaking of storage size, it should be mentioned that this machine is sealed up "tight as a drum" -- it is not intended to be opened up for adding more RAM or flash storage. ---My only gripe is one that applies to most "thin and light" laptops: it would be nice if there were more USB ports. I always lose two of them to a Logitech Unifying receiver and a FIDO U2F security key. Now, a third is used up with the power cord. leaving none available. If you have more gizmos to attach, a USB-C hub is a must. I would not hesitate to recommend this Chromebook to anyone who can afford the price for a very satisfying and higher-performance device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Multi-purpose very good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good multi-purpose laptop, have used it for years and for very minimal stuff, word/docs and slides it has held up four years and is still running.

    I would recommend this to a friend