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Customer reviews

Rating 4.5 out of 5 stars with 3909 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the touch screen, ease of use, and long battery life of this 2-in-1 Chromebook. Its lightweight design and strong performance are also frequently praised, along with the ample RAM and competitive price. However, some users mention limited storage capacity and occasional fan noise as drawbacks. A few also reported minor compatibility issues and some instances of the device overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 3,909 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    NIce and user friendly!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my elderly relatives and they find it easy to use, it is still going strong. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of a conventional laptop, I decided to try a chromebook. The one I bought exceeded my expectations in all ways but one. My plans are to install a linux os on it when support ends, perhaps sometime in 2024. I had read that new chromebooks are now linux ready "out of the box", as of earlier in 2019. I asked the salesperson at best buy about this, and he said that pretty much all of the chromebooks in the store have this feature. This one was on sale and I don't think it is linux ready, in that sense. I understand I can still install the linux os, but doing so will be more complicated than I would like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Chromebook, good price!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for what it's for. I'm switching from an old Sony Vaio laptop that was running on windows and wanted to get a laptop that would be an easy switch . The Chromebook IOS has given me no problems, especially with an Android phone it's very easy to use and operate. My only drawback about this is that there aren't many stylus that can be used on this screen. Also the screen struggles with higher resolution videos which is a bummer. Other than that I can't be upset with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that this is a great value for the money. Nice design. Quick to load. Easy to operate. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast with a nice display.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this Chromebook. It replaces one that was 5 years old and it is significantly faster and has a bigger display.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great product. I got it for a really good deal on Best Buy’s Black Friday promotion. I use it everyday with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Touch screen is a good option. Has worked for what I need it for such as emails, watching videos, or social media.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when it was on sale and I’m telling you, it’s very easy to use, and fast and great on battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2nd Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great chromebook for the price. It’s sleek, has a solid build, and contains lots of cool nifty features. The finger scanner and backlit keyboard are super sweet as well. I was planning on buying a Mac but when this unit went on sale I just felt like this would be a better bit for me since I’m using it as a 2nd computer. Definitely recommend. I’ve only had it for a few days but I have a family member who’s had hers for months and hasn’t complained about it yet!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Overall very impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I have asked at a very favorable price. Love the keyboard and how well it response. Great battery life and quick to power up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Chromebook for a teacher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my classroom stuff is on GoogleDrive, so a Chromebook is the perfect computer. This one has all the features I need and it was really easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is engineered to be nearly zero maintenance. It succeeds. The extra big memory and fast io ports make media transfers easy. The display is absolutely beautiful. If most of your information is cloud based, this is a perfect way to work with it. The only weakness I can see is a lack of DVD codecs, which limit usefulness of external optical drives. If I could find a good cloud based video editor, this would be my primary machine. The weight is a bit heavy, but the build quality offsets it. As a data or server access machine it is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Note book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never understood difference of note pad and laptop. I am old fashioned and would prefer laptop. I do love touch screen, display functionality

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    My HP

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my HP 2-in-1 Touchscreen. I use it for everything and it has never disappointed me.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Like this chrome book

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chrome book worked very well for me. I loved that it had finger imaging for signing in.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a great price on Cyber Monday. Bought it for my 80 year old mother. Easy setup and she loves the ease of using it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is awesome! It doesn't get hot and comes up very fast. Only downside for me is the missing number keys.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It’s really great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop, it has good sound, it works fast, perfect for college. Only problem I have is not knowing how to delete pages on word document.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chrome book for the price. Easy to use and the screen clarity is awesome. Nice eight to it. Battery lasts a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful start up chrome for the youngsters to have for school and otherwise. The intel 3 works fast and it is savvy.

    I would recommend this to a friend