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Customer Ratings & Reviews

Your price for this item is $534.99
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The comparable value price is $629.00

Customer reviews

Rating 4.5 out of 5 stars with 3909 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the touch screen, ease of use, and long battery life of this 2-in-1 Chromebook. Its lightweight design and strong performance are also frequently praised, along with the ample RAM and competitive price. However, some users mention limited storage capacity and occasional fan noise as drawbacks. A few also reported minor compatibility issues and some instances of the device overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 3,909 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Backlit keyboard is clutch at this price point!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fast!!! Love the operating system. The backlit keyboard is clutch at this price point. Wish I bought two instead of one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It’s really great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop, it has good sound, it works fast, perfect for college. Only problem I have is not knowing how to delete pages on word document.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a person who knows little to nothing about computers, this Chromebook is great! It just works. Everything is simple and its easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop/tablet. Its very convenient and lightweight. Wish I been known about it. Grate buy and price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect inexpensive, simple computer for playing videos, small downloads. We use for homeschool purposes. Just enough for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP chrome book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far love it, does all the basic stuff I need (email, power points, YouTube videos). Light weight and love the keys, only wish there was a delete key (always have to use backspace). I used it to do a power point presentation for a 2 hr meeting, left it sleeping sleeping that night, worked on presentation for next meeting a couple hours since and have not turned it off since Wed. As of Sat morning still have 44% battery (says that's 3hrs worth).

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my purchase. The rep was so helpful and it was such a wonderful experience. I walked out so happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice great price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got fast. Box was smashed but was packed good inside so no damage. Very cheap on black friday. It is a Christmas gift so hasn't been used yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Initial review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is made of solid materials and the internal components are great compared to other similarly priced units. For 399 with student discount, this Chromebook is one of the best at this price point. Screen is plenty bright and gold resolution. Minus one star for Best Buy not HP. Paid Best Buy for 2 day delivery and got it in 5-6 with Best Buy not the carrier at fault for this and Best Buy’s website still telling me it was on time. Tell the truth on the shipping. When it has not left your facility do t say it has shipped. COVID is not an excuse for this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Chromebook! This HP Chromebook has a very sturdy feel to it. 8 GB of ram keeps this machine running smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device was adequate

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for elementary and high school work. Neither devices had problems keeping up with virtual learning

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son. So far, he's been totally happy with it. It is fast and stable and has a really nice-sized screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love the touchscreen

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen!my kids love this laptop!wanted to use for my pictures. Havent figured that storage out yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Can’t beat the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this bad boy for $399 and haven’t looked back. Quick startup and easy to use. Coming from a solid state hard drive this unit is lightening fast.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Mid-Level Chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Chromebook! Strong build, clear screen. This is a big step up from your low-end Chromebooks in the $200-$400 range.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid piece of hardware with good speed, solid google functions, and an expensive experience with a low pro.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Fast ! great graphics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this Laptop However the weight was an issue for me as it is almost 4 lbs I also noticed it became hot at times otherwise excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    works well

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this for my 7 year old son for school - worked well for him easy to set up - durable - light weight

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop for the price, it is very fast. Only wish it came in more colors than just white.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    A great first laptop!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girls says the laptop is very convenient laptop. It has touch screen and it also flips into a tablet. She’s very happy with it!!

    I would recommend this to a friend