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Customer Ratings & Reviews

Your price for this item is $534.99
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The comparable value price is $629.00

Customer reviews

Rating 4.5 out of 5 stars with 3909 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the touch screen, ease of use, and long battery life of this 2-in-1 Chromebook. Its lightweight design and strong performance are also frequently praised, along with the ample RAM and competitive price. However, some users mention limited storage capacity and occasional fan noise as drawbacks. A few also reported minor compatibility issues and some instances of the device overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 3,909 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best computer ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quck responsive, nicely built. It says i3 processor but mine came with an i5. not sure why. Ive looked it up online and no mention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop to carry on

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop because it is very easy to carry and has good performance. The memory is good enough for me

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    love this chromebook!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sturdy, fast, great computer highly recommend this system and in particular this chromebook sales staff were very knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great learning curve for use.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First venture into chromebook ... Was great on the learning curve for getting started ... Price was extremely competitive .... would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for college studets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my next semester and I love it! It’s great to be able to switch from laptop to tablet mode easily. Im always excited to use it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Chromebook Value on market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Chromebook. Great power that easily handles many open tabs with no decrease in power or speed. Tremendous battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Blue Book 57

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First chrome book seem very easy to use once you get used to it but it feels like a big cell phone not a real computer

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great & Fast computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buyer of Chromebooks and I love it. Computer is fast and loved the backlit keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for Students

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got two of these for my boys to begin Virtual Learning from home this fall. I didn’t want them sharing. Everything from the camera, screen, etc works great for Zooms. It turns on fast too. I did purchase a Bluetooth mouse for my boys as that’s easier for them than the touchpad. I use the touchpad on them though and haven’t had any issues. We also got the student $100 off discount on these so we got a great deal while they were on sale as well. I believe these will last us quite a few years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Chromebook!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for an older model so my son can use for home-schooling. VERY good. Almost premium and for a very good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for online use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the option for split screen so far I have used it to open a webpage and a drawing app at the same time and it works perfect with no delay. The web cam doesnt do so good in low light not sure if it's any better in different light. Overall I am satisfied with its capabilities I mainly use it for online use and occasionally some apps because it has google play. It's essentially a large phone.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Premium build and solid performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is just what I was looking for. It's made with good metal, has a great screen and solid sound. Keyboard is backlit too. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for college students!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is totally awesome, the touch screen is so handy. Great fro beginners or college students on a budget, worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent Chromebook for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just about every feature on the Chromebook is what you would want on a Chromebook. So far I wish I would have bought a second for the sale price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Plus Chromebook with a Premium Feel (great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has a premium feel, it very well crafted, and provides excellent performance. If you're looking for a Chromebook with some real power this is the device for you. One drawback is its weight. It heavy for a device this size. Crisp display, great keyboard, backlit, fingerprint reader, privacy button for mic and webcam. Its loaded with features and at $380 on Black Friday 2020 quite a value. Buyer beware: it runs Chrome OS. If you don't understand the limitations (and benefits) of this OS do your research before buying.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical about buying this chrome book but after using it every day I am extremely satisfied with my purchased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The keyboard is flawed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fast chromebook. However the keyboard is a shiny color. If there are overhead lights, the letters on the keys are not visible at all. See the pic I uploaded.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for anyone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a great price during Black Friday but then returned them to upgrade for the MacBook that was on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New world

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to understand and use . My grandchildren techies said this is easy and were teaching me. So it's a new world!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this one for my daughter for her online school and so far it is doing great. Loved the touch screen, fingerprint sensor and the smaller size (though 14") that my daughter carry around the home with ease. I am glad that best buy offered a student deal on top of the sale price and I could not find a similar configuration anywhere at the price offered at the time. It would have been nicer if it got 128GB eMMC instead of 64GB but not a deal breaker considering the intended purpose.

    I would recommend this to a friend