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Customer Ratings & Reviews

Your price for this item is $534.99
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The comparable value price is $629.00

Customer reviews

Rating 4.5 out of 5 stars with 3909 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the touch screen, ease of use, and long battery life of this 2-in-1 Chromebook. Its lightweight design and strong performance are also frequently praised, along with the ample RAM and competitive price. However, some users mention limited storage capacity and occasional fan noise as drawbacks. A few also reported minor compatibility issues and some instances of the device overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 3,909 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Extremely happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this chrome book for my 4th grader and she loves it! So far it has met my expectations. I will update as the time goes by.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very nice chromebook

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great chromebook. Very fast and easy for daily use and support until June 2028.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Specs and functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great functionality and fair performance for the price. The built in virus protection makes it a great gift for anyone in the family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The look is sleek and the functions are easy and straightforward. After having this for several weeks, though, there have been a couple of instances where the touchscreen and track pad were both unresponsive. After shutting the device down, they functioned again, but that does not quell my concern that this will not happen again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Chromebook but OS is so-so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit itself is fine, my issue is w/ the Chromebook OS. Setting up printers can be a pain, especially when the printer is not a newer cloud-ready model. We have a Brother HL-2270DW and could not get it installed. I did a lot of research on Google and found where someone got it working but, in essence, they had to use a different driver as the Brother models shown in Chromebook printer setup was not that one. Had to use HL-2170 driver and it worked when specifying by IP address. All-in-all, unit is good. No fault on HPs part w/ the OS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to maneuver in compared to Windows 10! Love the size and graphics too! I have had for almost a month!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible value and functionality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First laptop for my kids who are homeschooling this year due to COVID. The image quality of the screen was very surprising for the very affordable price of the laptop. Battery lasts forever and supports their school activities as well as the games they want to play online. The main con would be the weight of these machines as they are quite heavy compared to modern laptops, but this hasn't bothered my kids a bit, so it's a clear winner for this use case.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this product. So versatile and eeay to use. Awesome features and a great price.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Chromebook! The screen is great. Only minor thing is that the fan can sometimes be a little noisy but it isn't a bother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer to do class work and for business would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely satisfied with our new HP Touch-Screen Chrome book. You can see and feel the quality and fast response!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife in Africa, had issues with comparability at first but all is well now

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Huge upgrade for em

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a very small laptop , with this one feels huge !!!! I Love it ! That I can do multiple Windows at a time

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Easy use for my mom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mom loves this gift! She is not tech savvy at all. She had an old surface and says she likes this much more.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Chromebook. Very nice display and with 8th gen i3 processor everything just runs very smooth. A happy customer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    ldf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really like my chromebook it fast and easy to use .It's my first chromebook still learning .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for anyone if they recommend google instead of windows 10 this oc will b the one u want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It’s exactly what I needed. Small enough to put in my tote, yet big enough for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it.it does what I want it to do and it’s fast and great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good basic computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good basic computer for somebody who is not very tech savvy. It does the job, and if you have a Google phone, it's pretty seamless.

    I would recommend this to a friend