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Customer Ratings & Reviews

Your price for this item is $534.99
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The comparable value price is $629.00

Customer reviews

Rating 4.5 out of 5 stars with 3909 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the touch screen, ease of use, and long battery life of this 2-in-1 Chromebook. Its lightweight design and strong performance are also frequently praised, along with the ample RAM and competitive price. However, some users mention limited storage capacity and occasional fan noise as drawbacks. A few also reported minor compatibility issues and some instances of the device overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 3,909 reviews
  • Rated 4 out of 5 stars

    Printer Problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my chrome book but have been a great deal of trouble getting a printer set up. My HP Laser Jet wasn't compatible. I ended up buying a new printer and still haven't been able to set it up. The new printer was more expensive than my other printer that not only printed, but copied and scanned as well. The new printer only prints.Other than that I am getting used to my new chrome book.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Great if you like a tablet not so good for files

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design on the laptop and has awesome features but now regretting not getting a windows laptop, this is an awesome laptop for those who like tablets but it did not work out for me trying to exchange it for something else. i use a lot of windows items and I feel this doesn't function well with microsoft items

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    excellent for my sons school work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses for school every day because of virus he is schooling on line.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cromebook

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crome book cheap and powerful My son usually use this cromebook

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and nice when screen turns around Screen is very bright and nice veiw

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Chromebook #1 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed my new computer. Disappointed that I cannot print directly from it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Chrome book

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great device for my mom. Easy to use and easy to navigate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I w was s a little skeptical about going to a chromebook but have been quite happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    IT'S AWESOME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the all the features and the picture is amazing and it is very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome book purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was very helpful when I came into the store to find lab top each time I was there. I did purchase chrome book because you all were out of lab tops. I am truly enjoying uses my chrome book. I will come back in the future for a printer. Sorry I don't have anything else to write. Great store to come to and in convenient location for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, works great no issues watches tube, and plays games.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 2 out of 5 stars

    Okay for beginner, not if you are used to Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll admit that I am a die-hard HP fan and didn't even consider other brands. I thought a Chromebook would be good for what I needed as I'm in between college and grad school and don't need a laptop that does ~everything~. However, I couldn't even figure out how to save my resume (and I'm fairly tech savvy)! The Best Buy website recommended I buy the Windows 365 Personal add-on, which I did not know I didn't even need. To use any Windows Office platform on a Chromebook, you simply download Word or Excel from the Google Play store. I got frustrated trying to edit my resume as that version of Word was not what I was used to, so I tried to save it to the laptop, which it would not let me do. Not to my desktop, not to a folder, nothing. To save, you have to use the cloud. My old laptop's battery had given out on me and I wanted to use this laptop to apply to grad schools, but if I couldn't edit my resume and save it, how could I format it to a PDF to send to a school? The screen was beautiful and the touchscreen was nice, but if you love Windows like I do, get a Windows laptop!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gift for family member

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for a family member and the love it and are impressed with the speed

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    New chrome book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his. Nice and light weight. Awesome sound card. Hi end.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Chromebook.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speedy startup. good deal of memory and storage. The i3 is snappy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Faster than I thought. It is great for what we need it for

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very appropriative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm older and not really on top of all of the new stuff I needed something that is new and won't fail and is easy to use. The sales guy helped guide new through some basics and told me to come back with any other questions. He was so patient and helpful and this was a great purchase! It really is easy to use and exactly what I asked for and neeed!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy them for my boy. He likes it and says he can use it very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Chromebook, I don't know why I waited so long. Easy to set up and use, and its secure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for my child

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be the one thing that I can count on over the next school year.

    I would recommend this to a friend