Customer Ratings & Reviews

So far, I have enjoyed using my new HP Chromebook! It is the ideal size for what im using it for. The versatility of the 2-in-1 feature is pretty cool and I couldn't have bought a better chromebook for the money.

My son loved this HP chrome book. He loved the look, size, feel and performance. He even recommended it to his friends. Thanks best buy for your continual great service and pricing.

I bought this fory son as a Christmas gift. I haven't actually opened up the device. But I did use the floor model and really enjoyed the size of the screen, feel of the keyboard and integrity of the body.

This is a great Chromebook! We had the same model before and it lasted over 7 years! We only needed a new one because the hinge came off because of my son putting it in out of his bookbag.

PROS: It's fairly thin and light, the screen is high resolution without being overkill and it's taller, thin bezels around the screen, it says it's 250 nits but it looks more like comparable 300ish nit screens, the keyboard is backlit and the track pad is large and I believe glass and both feel great, well balanced port selection, a generally attractive looking laptop, and upgradable WiFi and ssd. CONS: Whew, this doesn't quite match other Chromebook Plus models of the same time period. This thing came out at the same time as several other Chromebook Plus laptops and yet it comes with a 12th gen i3 chip and ddr4 RAM instead of a 13th gen i5 or core ultra 5 and ddr5 RAM. The laptop also doesn't get the best battery life despite being a lower power chip. Other comparable Chromebook Plus models have Thunderbolt 4 but this one tops out at 10 gigabit. The bottom of this laptop is plastic. It's very convincing at first glance but it isn't cool to the touch so I got brave and took out the screws. It's number 7 plastic. Most other comparable 700ish dollar Chromebook Plus models are all metal so it seems like they really cheaped out and since it looks fairly convincing (especially at the store) it seems very deceptive. It's also surprising difficult to open. I'm not one of those "one finger open" snobs but it's genuinely difficult to open. My final gripe and maybe the biggest is how incredibly flexible the laptop is when open. When it's open and you hold either corner, it visibly bends. It bends so much that the track pad can't be clicked. I've never seen a laptop that bends this much. It's feels cheap like it's going to snap. It flexes and creaks so bad.

Outstanding Chromebook. I bought this Chromebook for my grandson for Christmas. I went to Best Buy and it caught my eye. He is going to love it. I recommend it to any child who is ready for this item.

Excellent experience when buying from best buy great deals. Very happy with the purchase. Excellent for everyday use. Solid chromebook with plenty of festures. Excellent battery life good graphics.

Love the computer. Use it for personally use and sometimes at work. The speed is perfect and the fact that it's touch screen makes it easier to choose items

This HP Chromebook Plus has a larger screen than my old Chromebook, a better keyboard feel to it, but best of all it doesn't have the frequent stalls when I have a lot of open tabs.

Well built laptop. Also, very fast. Great system.

nice laptop, didnt connect with the school wifi :/ but overall easy to work with and i love the touch screen

Been one year since I bought it. Have been working out really well. No complains at all.

I bought this for my physical therapy office for documenting medical notes. So far this has been a great purchase. My staff loves the easiness this provides. I would recommend this Chromebook.

Worth it then so surely it’s worth it now and i usenjt heavily

The customer service agent was very helpful at the Katy location. The device has been fast and precise for what I need to use it for, Work and school.

I love this laptop. It’s small and easy to carry around.

I’m disappointed with my recent purchase as I did not receive the three free items that were promised: Internet Security with Antivirus Protection, free YouTube Premium, and 3 months of Google One 100 GB. These extras were a key factor in my decision to buy, and not receiving them even after following up REF # 340581244 is very frustrating. I expected better fulfillment of the offer, and this experience has left me dissatisfied.

The overall experience of the laptop has been great; it is the perfect size, sleekness, and functionality. The only downside the bottom of the laptop makes a clicking noise and impacts the click-pad at times.

Awesome laptop Really fast gets stuff done you can use it as a laptop or iPad it folds.

EYE absolutely LOVE this laptop love the touchscreen & foldable features ~ excellent choice ~ even after going through the unnecessary still happy with this purchase