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Customer Ratings & Reviews

Your price for this item is $214.89

Customer reviews

Rating 4.8 out of 5 stars with 280 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 280 reviews
  • Rated 4 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP laser jet printer is a good printer and I recommend it to any small home business..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I only use HP products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried non-HP products & have found nothing better than the products offered by HP. Quality & length of life always the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item worked well on the printer. Good price for this item. Must own

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product; reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product; reasonable price. Last longer than the regular size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cartridge hold more toner and lasts longer than one that came with printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cartridge prints many more pages than the standard size black cartridge which lowers the price per page.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, but seems to deplete faster than expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is expensive but it is definately the most reliable. Happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great genuine HP toner for perfect prints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless printing and worth the extra $$ to get genuine HP toners.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No way 6500 pages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so disappointed in this printer. I bought it for the volume of pages I was supposed to get and I am spending a fortune replacing toner. I was had!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It was in stock, I was happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my printer for my business, I have used a lot of ink, sometimes stores do not have it in stock, this time it was and I was happy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ink jet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink jet last a long time work it. Doesn’t dry out like ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toner cartridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad hp came out with a larger replacement toner cartridge

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not a essential product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this item because my printer just out of ink.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to be doing. No particular feelings

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Way over priced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most over priced product . If I would have know how expense and short life it was; I would not have purchased the printer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ran out really fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was supposed to be a xl and it has already ran out

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am sorry that the cartridge ran out so fast. I can understand if you are not happy.

      The usage usually determines how long a cartridge lasts (unless it was defective). High-density prints (such as images and graphs) will run the cartridge out faster. You can make use of the printer's draft mode whenever possible, to help stretch out your toner.

      If you believe the poor performance was due to damage, or a defective product, you can contact the seller. According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so disappointed with this toner. It ran out after printing 500 pages. Was unable to return to BB because it was open and it took me over an hour on the phone with HP to return. It printed 10% of what I paid for. They really take advantage!

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I'm sorry that you were disappointed with the page yield. The estimates are based on industry standards. How the cartridge will perform in real life situations will vary quite a bit.

      It is difficult to say how long before a cartridge will need to be replaced. Provided that it is not damaged or defective, usage will determine how long it will last. High-density prints will use up a cartridge rapidly, especially if the paper is highly absorbent and the environment is dry. Also black is used more than any of the colors.

      I'm glad that you were able to take advantage of the warranty.

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    No fit product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does not fit the printer for which it listed will fit

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there,

      I was sorry to hear that the cartridge did not work for you. That must have been frustrating.

      It could be that it actually is the correct cartridge though. Perhaps the contacts on the cartridge got smudged or are damaged so that it is not recognized by your printer.

      You can carefully polish the copper contacts on the cartridge (and the matching ones inside the printer) with some kind of lint-free material to get off fingerprints or dust.

      If that does not help, please consider returning it.

      Konrad
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    was correct toner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOT LUCKY EVERYONE ELSO WAS OUT AND NEEDED THE CORRECT TONER

    I would recommend this to a friend