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Customer Ratings & Reviews

Model:
CN684WN#140
SKU:
11006253
$45.99

Customer reviews

Rating 4.6 out of 5 stars with 12448 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
96%would recommend to a friend

Customers are saying

Customers consistently note that the ink quality is excellent, making it a standout feature for users. Additionally, buyers frequently praise the product for its ease of use, overall performance, and competitive pricing. Many users also appreciate the reliable compatibility, confirming that it works perfectly with their printers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 601 Showing 12,001-12,020 of 12,448 reviews
  • Rated 1 out of 5 stars

    I hate buying HP ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP ink barely has any ink in their cartridges and that is how they make money selling the printers so cheaply. This is an extended cartridge and we print maybe 2-3 things a week and the thing will barely last 2-3 months. Ink is a huge ripoff so avoid buying it if you can.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This ink doesn't last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink doesn't last very long. I don't do a lot of printing yet the ink runs out very fast. Even the XL size doesn't really make a difference. I'm thinking it's better to buy a new printer every time they run out as they last the same as the ink you get with a new printer and cost about the same.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor amount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed with the amount of copies I received. I was able to print significantly fewer copies than stated on the box.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this for for my printer and it worked very good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ink prints 3 pages then clogs. Have to clean the heads then print 3 more pages. Unacceptable!! I can buy a whole new printer with ink for less than the cost of more HP ink for this printer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    never ever purchase cartridges from best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never buy cartridges from best buy. i purchased this cartridge which did not work in my printer and best buy just refused to return or exchange and told me to return hp directly. when i contacted Hp they also refused to return and asked me to contact best buy. Both companies sucks

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Printer ink

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive and very little ink. Only choice for the hp printer that I bought.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest problem I have with cartridge is it seems to run out of ink after only a few print jobs. Disappointing

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Larger size is better value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer cartridge does not seem to last long enough in my printer either that or it dries up before I get all the ink used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recycle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and even better when you recycle your old cartridges

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    bummer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it had to be changed out after 1-2 weeks - went dry --I have had this happen before only with ink bought at Sams Club

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink cartridge is not the greatest. The ink didn't last a month and I use it once a week for 1 sheet of paper to print a short document. I ended up getting rid of this printer and ink due to the amount of ink it went through. It was cheaper to buy a new printer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ink is ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think ink is ink. It seems like this type is overpriced and I don't see any difference between it and cheaper types.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink has never dried up. Always works fine. No smearing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Limited Powder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a cartridge, make a few prints, and just when I need another for a business job, it's out.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello Sam,

      I am sorry that the cartridge was used up so quickly and that it wasn't working when you needed it.

      It's hard to tell, but it might not be the cartridge itself, it is possible that the printhead might need cleaning. Your printer should have an automatic routine to do that. Check the user guide, if you don't know how to start the cleaning.

      If that helps, the printer might have been turned off using a power strip or switch.The printer should always be turned off using the power button on the printer itself. That will let the printer 'park' itself so that the printhead is protected from excess drying. That can cause clogs to form in the tiny nozzles that spray the ink onto the paper.

      If you are dissatisfied with a cartridge, you are always free to contact the seller. You could contact us for a genuine cartridge that is not replaced by the seller, but is still within the warranty ends date on the cartridge: hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    HP Ink is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use HP Ink refills for my HP Printer. No problems!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Prints good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP doesn't call you back when you need assistance to get the printer to scan to email. I had to go online just to find a toll free number. After speaking to a representative that couldn't help me I was transferred to another department to only be told that someone would call me back to help me. At the time of my review I've been waiting 5 days for the return call which hasn't happened yet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Changed to Cannon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had, I got rid of it a HP photosmart printer, for about two years, I recently changed for the second time all the inks, almost a 100.00. I hardly print things, only basic stuff. The black ink prints light gray, I went back to best buy and bought a Cannon printer with better guaranty even for their ink for a 100.00. I can't believe people with less income than mine, can afford this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Good ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great in my HP printer had no problems with ink cartridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two so I don’t run out to soon. No smudging at all

    I would recommend this to a friend