Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
CN684WN#140
SKU:
11006253
$45.99

Customer reviews

Rating 4.6 out of 5 stars with 12448 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
96%would recommend to a friend

Customers are saying

Customers consistently note that the ink quality is excellent, making it a standout feature for users. Additionally, buyers frequently praise the product for its ease of use, overall performance, and competitive pricing. Many users also appreciate the reliable compatibility, confirming that it works perfectly with their printers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 604 Showing 12,061-12,080 of 12,448 reviews
  • Rated 2 out of 5 stars

    Xl isn't much different than regular

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XL ink cartridges aren't much different than the regular cartridges.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't last very long

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink cartridge doesn't last long. I print about 50 pages before I run out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty at first

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement cartridge did not feed the printer head after it was installed. Ensured vent was clear and ran the clean printhead function, but still resulted in a dry head. After a couple of days, the cartridge finally dispelled enough black ink to allow legible prints.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I'm sorry to find that you were having problems with the black cartridge, but glad that it worked out eventually.

      It is difficult to diagnose long distance, but this sounds like you had a clogged printhead. The cleaning you ran probably helped, but the routine printer maintenance was able to finally get the clogs cleared.

      If this was the case, it might have been that the printer had been turned off using a power strip or switch. It is very important to always turn the printer off using the printer's power button. That allows enough time for the printer to "park" in a position that protects the printhead from excess drying.

      If you suspect there was something wrong with the cartridge, you are always free to contact the seller. If a genuine HP cartridge is not replaced by the seller and is still within the warranty end date on the cartridge, you can reach out to us for support anytime: hp.com/contactHP

      Mary
      HP Cares
      hp.com/support HP

  • Rated 2 out of 5 stars

    High cost - runs out quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cartridges are quite expensive and they run out pretty quickly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not bad, not bad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink seems to run out pretty quickly, but overall it does the job.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's ink

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink is ink! Nothing special but you have to have it for your printer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Consistent and Expensive Ink

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but is expensive and does not last long.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I'm sorry that the cartridge did not last as long as you thought it should.

      Actual number of pages printed depends on many factors, high-density photos and the like use ink more quickly and lots of black is used on just about every print job.

      If you feel there was something wrong with a cartridge, you can always contact the seller to see about a replacement.

      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Doesn't last that long

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality, easy install, but cartridges don't last very long.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too expensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink cartridge cost $10-$15 more at Best Buy than at other stores

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just seem to run out very quickly! for the money not much printing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time to mr that a HP ink cartridge fails to produce ink while printing, although my printer acknowledges the cartridge fully filled. Since this on was bought a few mo the ago and I've just opened it, Bestbuy most likely will not offer a refund or exchange :-((

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It is satisfactory but could be better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink gets used up too fast and this is costly in terms of usage.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP Ink 564

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink pack does not print very may pages before you run out.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dries up too quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink dress up long before it is completely used up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP - 564XL Ink Cartridge - Black

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I don't know if it is the ink cartridge or this new printer, HP Photosmart 6520, but the ink does not last at all, either way, I will not be getting any more ink cartridges for this printer and will be getting another new printer that uses different ink cartridges.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink cartridge doesn't work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third ink cartridge that I purchased that doesn't work. I even tried it in another printer and it still wouldn't work. I have had this problem numerous times in the past, so I think it's a defect in the black cartridges. I have no problems with the color cartridges.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    New Ink Cart did not work in my printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New HP Ink Cart did not work in my printer. Best Buy would not give me a refund or new Cart. Told me to buy new printer. I then bought another new cart and that one worked. So it was not the printer but a bad cart from the factory, and Best Buy still would not refund me. SAD!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work as replacement cartridge. Possible ink dry

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does its job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink runs out faster than anticipated. Reasonably priced.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed with quality of ink

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if ink gets old or if I bought bad ink, but these cartridges of ink are terrible. After printing 4-5 pages, the cartridges need to be taken out, shaken and put back into printer to get them to work. Never had this problem until I bought this cartridge pack on sale.

    No, I would not recommend this to a friend