Customer Ratings & Reviews
- Model:
- CN684WN#140
- SKU:
- 11006253
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note that the ink quality is excellent, making it a standout feature for users. Additionally, buyers frequently praise the product for its ease of use, overall performance, and competitive pricing. Many users also appreciate the reliable compatibility, confirming that it works perfectly with their printers.
This summary was generated by AI based on customer reviews.
Dries up fast
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buying inks these days it’s like wasting money. Inks dry up faster than before.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I'm sorry that you didn't get more pages from the cartridge. How each individual cartridge will perform for you is determined by your own usage and environmental factors.
Here are some things that might help lower your ink costs:
- Black is used a lot in almost every printout. Use the printer's draft mode whenever possible, to help stretch out black and colored ink
- Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying.
- Shutting the printer down between uses will save electricity and a few drops of ink here and there that are used to keep the inkjets cleared and ready for your next print job.
The seller is responsible for the product you bought from them. When you receive a cartridge that is low to begin with, or doesn't work long because of a defect, you might consider returning it. Information about returning it to the store or by mail can be found at:
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary Chris
HP Care
hp.com/support
defectuous product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after I installed the ink carthrige in the printer The HP system shows that 1 or 2 of the product was no good .ink is dry
No, I would not recommend this to a friendInk not prinin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not able to print, no ink comes on the paper, no sure why
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I am sorry to hear the cartridges are not printing. There are a few possibilities on the cause. First, ensure the printer recognizes the printer cartridge. It will show on the printer menu as full. Is there any ink left? An empty cartridge could prevent printing. Clear the copper contacts on the printhead to ensure a clog isn't the cause. Otherwise, please get in touch with us at www.support.hp.com/us-en/contact-hp/.
Amanda
HP Care
www.hp.com/support/
It’s dry and will not print.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will be bringing it back shortly! For the price I would like to see my print.
I would recommend this to a friendBrand response from HP Team
Posted .Hi Michelle,
That sounds very frustrating. I can understand if you feel it is not worth the price.
Since it appears that poor performance is due to a defect, please contact the seller. According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."
Mary
HP Care
hp.com/support
Wish I kept my receipt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After installation did a test page and nothing. Already threw out the receipt and had no way to exchange it to get my money back.
No, I would not recommend this to a frienddoes not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The inker does not work - I have tried it three times - I realigned my printer etc
No, I would not recommend this to a friendwas frustrated that our HP printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.our HP printer will not work with non-HP ink. It tells me that non-HP ink is installed. Once I put HP black ink in it works
I would recommend this to a friendprinter showing low on ink after 10 pages printed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of time and money to purchase this cartridge!
No, I would not recommend this to a friendNot Enough Ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The XL print cartridge lacks enough ink to be considered XL. They really need to triple the amount of ink in this thing.
I would recommend this to a frienddid not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.maybe my HP printer, maybe this cartridge, but everything was fine until installed and now no black will print
No, I would not recommend this to a friendDoes not last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This ink is for an hp printer. Im lucky if it will print 5 x . No quality whatsoever.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Tessy,
I'm sorry that your ink appears to have been used up too quickly. Unless you were printing mostly high density prints, it does seem like you should have been able to print more.
There is a possibility that your printhead needs to be cleaned. Your printer should have an automatic routine to do that. Check the user guide, if you don't know how to start the cleaning.
If that helps, the printer might have been turned off using a power strip or switch. The power button on the printer itself should always be used to turn it off. That will let the printer 'park' so that the printhead is protected from excess drying. That can cause clogs to form in the tiny nozzles that spray the ink onto the paper.
If that doesn't help, and you think the poor performance was due to a defective cartridge, you can either:
- request a replacement or refund from the seller
- contact us if it is a defective genuine cartridge that is not replaced by the seller (and it is still within the warranty ends date on the cartridge): hp.com/contactHP
Mary
HP Care
hp.com/support
Not a good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ink produces a poor quality print, extremely light as if it was dry or running low on ink.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I'm sorry that you are getting light printouts. That is not what should be happening to you!
You could try running a cleaning routine on your printer to see if that helps. Otherwise, you should consider returning it.
Mary
HP Care
hp.com/support
Expensive but best to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best to use hp ink vs generic. Generic ruined the print heads on a nice printer.
I would recommend this to a friendUses way too much ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This HP printer uses way way too much ink. I will never buy another HP Printer. You go broke buying ink for it.
No, I would not recommend this to a friendGreat TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung TV has such clarity to it. It is simply amazing. Picture almost looks 3D. Color is great.
I would recommend this to a friendNot recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cartridge did not work and the printer gave the message that is was low on ink when installed
No, I would not recommend this to a friendIt seemed defected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t usually have problems with ink cartridges. This time I did.
I would recommend this to a friendThink it was defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped printing after approximately 40 pages of type. Can't be returned because it was opened.
No, I would not recommend this to a friendPrinter still says it needs ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first ink exploded in my hands returned it and was given a new one this one still doesn't work
No, I would not recommend this to a friendBlack ink work for 3 pages then stopped printing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the double size black ink, cost about $25.00. Purchased on my membership rewards Disappointing
No, I would not recommend this to a friend