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Customer Ratings & Reviews

Model:
CN684WN#140
SKU:
11006253
$45.99

Customer reviews

Rating 4.6 out of 5 stars with 12448 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
96%would recommend to a friend

Customers are saying

Customers consistently note that the ink quality is excellent, making it a standout feature for users. Additionally, buyers frequently praise the product for its ease of use, overall performance, and competitive pricing. Many users also appreciate the reliable compatibility, confirming that it works perfectly with their printers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 609 Showing 12,161-12,180 of 12,448 reviews
  • Rated 1 out of 5 stars

    xl cartridge prints more pages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that Best Buy sells the XL HP toner cartridges. Hard to find here in Hawaii

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    short life---doesnt last very long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this product doesnt last very long and doesnt print enough. Much better prices on line.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Leaked in my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any trouble with these cartridges before but this one made quite a mess.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Black ink doesn't print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a hp all in one printer that is awful. It doesn't print in black and it the color ink does work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    To expensive To expensive To expensive To expensiv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To expensive To expensive To expensive To expensive

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    LOUSEY DRIED UP PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY WERE DRIED OUT AND AFTER A FEW PHOTOS THE WARNING LIGHT CAME ON. FOR 50 BUCKS I GOT SCREWED

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The ink does not last as long as it should.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink does not last long. Occasionally the ink will not print and other times it is fine .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This one was a lemon.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cartridge would print for about 7 pages then have to be re-primed. Ended up returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time to buy a tank printer. This cartridge didnt work and was not cheap!

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I'm sorry that the cartridge is not working. It might be easy to fix though if the cartridge is actually OK, and the problem is just that the tiny nozzles in the printhead are clogged and not letting the ink out.

      If that is the case, you just need to clean the printhead. Your printer should have an automatic routine to do that. Check the user guide, if you don't know how to start the cleaning.

      If that helps, the printer might have been turned off using a power strip or switch. You should always use the power button on the printer itself to turn it off. That will let the printer 'park' itself so that the printhead is protected from excess drying.

      I hope this gets you printing again!

      Mary
      HP Cares
      hp.com/support HP

  • Rated 1 out of 5 stars

    Way too little toner for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price per volume of toner is ridiculous & the consumer has no choice but to pay it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they put less and less ink in these cartridges. They run out so fast.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cartridge malfunctioned shortly after installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually these work well, but this one had poor print quality shortly after installation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does not have enough ink to print. Not good.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Santi,

      I'm sorry to hear that you've had this experience. Let's see if I can help you to save on ink.

      Here are a few facts about ink usage that might help you get more copies without too much extra effort:
      - Many consider the XL version of the cartridge to be a much better value.
      - Using the draft and black only settings on your printer can help save on ink, particularly the colors.
      - Shutting the printer down between uses can result in some savings. However, always use the power button on the printer itself to turn it off. That will let the printer 'park' so that the nozzles that spray the ink onto the paper are protected from excess drying.
      - A high-density print (like an image or graph) will use the ink more quickly than a text-only document, especially if the paper is highly absorbent and the environment is dry. Using ColorLok paper might help when you print those items.

      It is always an option to contact the seller if low page yield was caused by a defective cartridge.

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    extra ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    placed cartridge in printer and it didn't work, no ink, returning. Not happy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad ink cartage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink cartage I purchaseded keeps clogging. Can I return the cartage for a new one?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink lasted only 15 black ink prints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black Ink cartridge only lasted for 15 prints and ran out or was dried up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Over priced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't last very long and has a very short shelf life.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    These do not last very long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just think its terrible how these dont last long at all. HP come on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely expensive..I am trying to stop printing stuff in my life!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman at Best Buy told me to buy XL, is doesn't fit into my printer.

    No, I would not recommend this to a friend