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Customer Ratings & Reviews

Model:
CN684WN#140
SKU:
11006253
$45.99

Customer reviews

Rating 4.6 out of 5 stars with 12448 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
96%would recommend to a friend

Customers are saying

Customers consistently note that the ink quality is excellent, making it a standout feature for users. Additionally, buyers frequently praise the product for its ease of use, overall performance, and competitive pricing. Many users also appreciate the reliable compatibility, confirming that it works perfectly with their printers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 610 Showing 12,181-12,200 of 12,448 reviews
  • Rated 1 out of 5 stars

    Printer ink that fits my printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer ink because it is the kind that I need for my printer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Low ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink was defective and could not be used with the printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not enough ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I printed out 3 pages and did not have any more ink to print another page

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didnt work in my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason I am having problems with anything printing in black.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Black ink was not printing on page

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the return policy on ink and the manager on duty was not nice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cartridge did not work in my printer and I think it can take the xl

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP System stinks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP printer is great when it works. However, when the ink cartridges still have 10-15% of ink left, the printer will not print an acceptable page. Sometimes it will stop printing all together. Costly ink that will not work now in their rotten printer.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I am sorry that you are having trouble using your ink. I can understand if you are disappointed!

      There is a good possibility that the printing stops because your printhead needs to be cleaned. Your printer should have an automatic routine to do that. Check the user guide, if you don't know how to start the cleaning.

      If that helps, the printer might have been turned off using a power strip or switch. The power button on the printer itself should always be used to turn it off. That will let it 'park' so that the printhead is protected from excess drying. The drying causes clogs to form in the tiny nozzles that spray the ink onto the paper.

      If that doesn't help, and it appears that the cartridges are faulty, you can contact us for replacement of a genuine cartridge that is not empty and still within the warranty ends date on the cartridge: hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Way too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have a great racket going. You cartridges are very, very expensive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dry ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not able to use the ink as it was dry when I opened it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not enough ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular Ink for my printer does not provide enough.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pricy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is expensive printer cartridges and don't last

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work in my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not working in my printer. I don't know why.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was not clear print. Blurry, light.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink did not last. Was not good color on print. Blurry.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink runs out too fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Costs too much; not enough ink. We need lower prices, period.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink doesn't last long..............................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not last long.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much ink.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always has the cart ages with low prices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    no ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have a new full cartridge & black is not printing!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Costs alot and runs out too fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had bought a different printer. Hate this one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    A NECESSARY PRODUCT FOR ANOTHER NECESSARY PRODUCT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I included a purchase of an HP 564-XL Black Ink Cartridge along with my order of a new Hewlett Packard Photo-Smart model 6520 Inkjet Printer. It was my rather insistent request to the salesman that an extended-life inkjet cartridge be the only type included in my order, not the standard. From experience, I've learned to buy those which yield extended amounts of ink, since most inkjet printers use lots of ink and require ink replacements on a fairly frequent basis. The higher yielding cartridges, generally, are more convenient and end up as somewhat less expensive than buying cartridges with a standard yield. Indeed, I've heard that the compatible model of printer is one of those which does consume ink quite rapidly. I suppose the 564-XL should contain a reasonably sufficient ink supply to last awhile, though I would've preferred if the higher yielding ink cartridge, which Hewlett Packard does make, had been available at Best Buy. The reason I chose black, not a different color or a combination of colors, is in recognition that my use of wireless printing is primarily of documents requiring black ink, and, therefore, my need for extra black ink would be the priority. Further, the fact that my printing needs are seldom of colorful text or of pictures is a principle reason for my choice of inkjet printer model 6520, as this model printer has superior quality resolution on black printing in comparison to multi-colored printing. Since the printer comes equipped with small cartridges of black and various colors, I've not as yet had an opportunity to find how long this extended yield cartridge will actually last, yet this series ink cartridge is compatible with this particular model printer and purchasing it seems to be sensible. In brief, while I've indicated reasons for purchasing this ink cartridge, it's a necessary product compatible with another necessary product.

    I would recommend this to a friend