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Customer Ratings & Reviews

Model:
CN684WN#140
SKU:
11006253
$45.99

Customer reviews

Rating 4.6 out of 5 stars with 12448 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers consistently note that the ink quality is excellent, making it a standout feature for users. Additionally, buyers frequently praise the product for its ease of use, overall performance, and competitive pricing. Many users also appreciate the reliable compatibility, confirming that it works perfectly with their printers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 622 Showing 12,421-12,440 of 12,448 reviews
  • Rated 5 out of 5 stars

    Best Cartridges

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use these and will only get them at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product with lots of capacity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XL cartridge is definitely worth it over the standard size.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 3 out of 5 stars

    Reliable ink but costly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink is reliable and does a good job, but is very costly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality documents

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like to see black bundled with color ink and more colors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great ink cartridge. I have tried refurbished ones before they did not work,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked and didn't require calibration so no waste.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 3 out of 5 stars

    Works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. No complaints. Recommended product for others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    would recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend these HP cartridges. They are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 3 out of 5 stars

    XL is better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XL cartridges last longer than standard cartridges

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Doesn't seem to last as long as it should for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value and good quality product for my printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use cartridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blacks seem to be "true" when printing pictures

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hey it's ink.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP ink is great. Just like other brands it's expensive but great quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed ink and the XL was a better deal so I jumped on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice size

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the larger size and not having to always be changing cartridges

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great quality doesnt last long

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality but cartridges run out fast, dont last long

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never have had a problem with HP Ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only wish HP consumable products were a little less expensive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Why not put ink cartridges symbols on outer boxes.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suggestion- Why not put HP ink cartridges symbols on the outer boxes, so you don't buy the wrong cartridge.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    After some use you get error message.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I've bought 2 or 3 of these and they work great at first but then I think the sensor goes bad or their firmware is off. It might think you have the smaller size and after so many pages printed it says ERROR NOT HP AUTHENTIC PRODUCE RETURN TO PLACE OF PURCHASE" Your warranty is voided on this machine. Then after that it starts to not print in a reliable manor. Some words don't fully get printed. My verdict is that I get the same amount of pages printed with the regular size as I do with the XL size. I will no longer buy the XL. I don't find that it gives you more pages printed. What it does do is make me waste paper because of the poor print quality after you get the error message.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I'm sorry to hear that you were disappointed with the page yield of the XL. It is usually a better buy.

      The error you saw will sometimes show up when an authentic cartridge is badly depleted. More details are provided in this online document: support.hp.com/document/c03772927

      Provided that the cartridge is not damaged or defective, the ink usage will determine how long it will last. High-density prints (such as photos) will require more ink, especially if the paper is highly absorbent and the environment is dry.

      That said, I have a few tips that might help lower your ink usage:
      - You can use the printer's draft mode and black-only settings, whenever possible, to save ink.
      - Shutting the printer down between uses can also help; however, always use the power button on the printer itself to turn it off. That lets the printer ‘park’ so that the cartridges are protected from excessive drying.

      it seems that the low page yield was caused by a defective cartridge, it is always an option to contact the seller for replacement.

      When a defective genuine HP cartridge is not replaced by the seller (and is still within the warranty end dates on the cartridge) you can reach out to us for support: hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Rated 3 out of 5 stars

    Typical

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In typical HP fashion, the product is way overpriced for its usable life.

    I would recommend this to a friend