Customer Ratings & Reviews
- Model:
- CN684WN#140
- |
- SKU:
- 11006253
Customer reviews
Rating 4.6 out of 5 stars with 12448 reviews
(12,448 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note that the ink quality is excellent, making it a standout feature for users. Additionally, buyers frequently praise the product for its ease of use, overall performance, and competitive pricing. Many users also appreciate the reliable compatibility, confirming that it works perfectly with their printers.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
To much money for to little ink
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I barely use my printer but always seem to buy ink. I have to replace all the ink 4 times a year. Maybe made 300 copies and barely 100 pictures a year. I have had the printer for almost 3 years. The ink costs $60 each time. I read switch to HP over cannon because of ink cost and how much you get out of them. Not even close.... I would barely buy 2 sets a year with same usage. Also, normally my canon would run out of colors randomly telling me it uses them properly. It seems odd that the HP would run out of ALL ink at the same time since day one.
This review is from HP - 564XL High-Yield Ink Cartridge - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Incompatible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this cartridge to use on my Deskjet 5525. The printer refused the cartridge showing a “Incomparable cartridges” message. I tried to return the product at the store and they refused to return saying they couldn’t return a open product. How could I try the cartridge on my printer without open it? How would I know was not incompatible. My printer identification was on the cartridge box.
This review is from HP - 564XL High-Yield Ink Cartridge - Black
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello Leonardo,
I am sorry that this happened, but maybe we can fix this.
The cartridge should be compatible with your printer, but there might be something that is making the printer not recognize it. The pull tab might not have been completely removed, or the cartridge is not completely seated into its slot. You can find steps to help figure that out in this online document (you can skip Solution one): support.hp.com/document/c02924284
If that doesn't help, the cartridge is probably defective and you should see if you can get a replacement for it.
Mary
HP Care
hp.com/support
Rated 2 out of 5 stars
Rip off ink
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this ink is not worth the xl price cuz they don't last longer than the regular price ones
This review is from HP - 564XL High-Yield Ink Cartridge - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
It ends up too fast
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it and used only 1 week, how come, I just print some paper and that's all
This review is from HP - 564XL High-Yield Ink Cartridge - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This ink cartridge is a little different than the one I normally get from HP
This review is from HP - 564XL High-Yield Ink Cartridge - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Printerink
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 564 Xl is not working on my printer. The printer calls for HP564 Photosmart Plus. The salesgirl recommended this. Please advise.
This review is from HP - 564XL High-Yield Ink Cartridge - Black
I would recommend this to a friendBrand response from HP Team
Posted .Hello,
The XL cartridge should work on your printer. It is upsetting that you are having this problem. Let's walk you through all of the solutions.
It is plausible that the XL cartridge is unsecured within the cartridge holder. Ensure you hear a clicking sound. It could be that the printer isn't recognizing the cartridge. Restart the printer, then reinsert the cartridge.
The last option is a return or exchange. Visit the Best Buy return site at https://www.bestbuy.com/site/help-topics/return-exchange-policy/.
- Amanda
HP Care
http://hp.com/support/
Rated 1 out of 5 stars
Over-priced and does not work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After spending too much money on ink (which is clearly overpriced), my printer will not print black. Of course, you cannot return an opened cartridge, so a total waste of money. I will NEVER use HP again.
This review is from HP - 564XL High-Yield Ink Cartridge - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
After putting cartridge it was terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A day after putting the cartridge in the color went from black to light gray. The printer states that it is still full and quality is good but all printed materials are coming out gray.
This review is from HP - 564XL High-Yield Ink Cartridge - Black
No, I would not recommend this to a friend











