Customer Ratings & Reviews
- Model:
- N9J91AN#140
- SKU:
- 10757580
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
HP ink and printer are worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to buy a new printer. thought it would be great. salesperson pushed the printer and said takes alot to run out of ink. Used the printer and got about 20 copies. Had to buy ink. Bought black--2 of them. and this one color cartridge. Very disappointed . Wish I bought another Canon. I never ran through ink like this. Oh by the way, the color cartridge print is BAD. colors are horrible! smears, not true. Wish I still had my Canon which was about 5 years old
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Patti,
I am sorry that you have had this experience. Colors that smear are usually signs that the cartridge is not genuine or that the paper being used is not absorbent enough for regular inks.
Used and counterfeit cartridges are often hard to ID. You can verify if the cartridges you receive are authentic. We cannot post the link to the HP website that helps with the identification of counterfeits. However, you can search for it by using the keywords ‘HP anti-counterfeit’.
The seller is responsible for the product you bought from them. If the poor performance appears to be due to the individual cartridge itself, consider contacting the seller.
Mary
HP Care
hp.com/support
Thank You Best Buy!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy staff always helpful and great selection of products.
I would recommend this to a friendHP - 64XL High-Yield Ink Cartridge - Tri-Color
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is as always, ink, and the cartridge is easy to install.
I would recommend this to a friendIn love
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works just about any other ink I’ve bought from best buy!
I would recommend this to a friendI love to print
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ink is expensive, but it does a good job printing.
I would recommend this to a friendInk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super value always reliable products always in stock
I would recommend this to a friendcartridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.rctvuybionpm,.ycvbuiotcyuijok rtcyvbnmtycyutrfghiju
I would recommend this to a friendInk seems to last a long time!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will continue to purchase my HP printer needs thru BEST BUY. Best Buy is my go to place for electronics an appliances.
I would recommend this to a friendINK Replacements
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sad thing is the ink after two sets of cartridges cost more than the printer.....they need to make the price better.
I would recommend this to a friendHP 64XL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was worried that the size of this cartridge meant that there was not a lot of ink --- so far I am not thrilled with the XL Cartridge as I was hoping it would last longer.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Tom,
I was sad to hear that you had this experience. I can understand if you were disappointed, but most people find the XL cartridge a better value.
Ink usage normally determines how long each individual cartridge lasts. High-density prints (like images and graphs) will use more ink, especially if the paper is highly absorbent and the surrounding air is dry. Here are some things that might help lower your ink usage:
- Set the printer to draft mode whenever possible
- Using the black-only setting will save on colored ink usage.
- Shut the printer down between uses
- Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying
- Subscribe to Instant Ink, then you only pay by the page and not for the cartridges themselves
The seller is responsible for the product you bought from them. If the poor performance appears to be due to the individual cartridge itself, consider contacting the seller.
Mary
HP Care
hp.com/support
wasted time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.67 not a 64me being stupid got the wrong cartrige it takes a
No, I would not recommend this to a friend64XL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good color yield but too expensive. I'll stick with the later market units !
No, I would not recommend this to a friendLeatherneck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first bad thing I’ve ever had to say about Best Buy. I ordered this ink for my wife. She has her own business & prints a lot or forms. Well, it started out the package was damaged on arrival and the ink cartridge doesn’t work (I assume is dried up). Anyway that’s all.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
The cartridge box got damaged in transit. Try some of the troubleshooting measures on the HP support website. If none work, this is a defective cartridge. I apologize for this situation. If you return the cartridge at Best Buy, visit www.bestbuy.com/site/help-topics/return-exchange-policy/. This site explains the return process in detail.
Amanda
HP Care
www.hp.com/support/
Easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the 64XL as it lasts longer. The replacement is very easy to reinstall.
I would recommend this to a friendInk cartridge
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ink dried up on me and the expiration date wasn’t even close to being expired. Very disappointed.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I regret this happening to you. The date is actually the end of the warranty date. The cartridge does not expire.
If you're not using the printer daily you can make the cartridges last longer by:
- Shutting the printer down between uses
- Always using the printer's power button to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying
- If the ink levels do not show empty, you can use the cleaning routine on the printer's menu to clear any clogs in the inkjets and get the ink flowing again
If poor performance appears to be due to a defective cartridge, please consider returning it to the seller.
Mary
HP Care
hp.com/support
not enough ink
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.well this new printer ink does not lat as long as the previous version inks. maybe i bought the wrong printer
No, I would not recommend this to a friendThe Best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best is Best for me past, present and future!!
I would recommend this to a friendcost Too Much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cost too much for what you get. You need to either lower the cost or up the quantity.
No, I would not recommend this to a friendhp Envoy printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they did not work with my hp Envoy printer unable to exchange
No, I would not recommend this to a friendA title for what
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my printer even though it was supposedly the correct ink cartridge. Wasted 60 plus dollars.
No, I would not recommend this to a friend