Customer Ratings & Reviews
- Model:
- N9J91AN#140
- SKU:
- 10757580
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Nobody at Best Buy seems to care.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have complained about this product to Best Buy six different times and have heard back from no one that seems to care.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello Dick,
I'm sorry that you are not getting a good response to your complaints. I can understand if you are upset.
I'm not sure what the issue is, but if it is page yield, I'd advise you to try Instant Ink. The subscription plans are based on how many pages you print. You can check out the details at: HPinstantink.com
If you got a cartridge that was defective, according to the Best Buy site's Return & Exchange Policy information:
"If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). We will cover all reasonable and customary ground shipping fees."
Hope this helps, and you are able to get a good result!
Mary
HP Care
hp.com/support
Dried out/aged ink cartridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. Cartridge box appeared to have been a cheap knockoff bought at a rummage sale.
No, I would not recommend this to a friendHp stinks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HP printers are great but HP can stick it with their practices
No, I would not recommend this to a friendGot a bad cartridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a bad ink cartridge and wasn't able to return it back to the store I brought it from
No, I would not recommend this to a friendHP Color cartridge 64XL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cartridge was not recognized by my printer and will not print!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I am sorry to find that the cartridge didn’t work for you. I can understand if you are disappointed.
Since the product was defective when you got it, you can look into returning or exchanging it. Information about that can be found at:
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary
HP Care
hp.com/support
There are problems with the HP 64 3 color cartridg
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m on my second HP printer and going to change to Canon printer.
No, I would not recommend this to a friendNOT HAPPY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no insight on this product as I was shipped the wrong one.
No, I would not recommend this to a friendink is too expensive
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy much cheaper from the internet and it works just the same.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I'm sorry that you didn't have a good experience with the cartridge from Best Buy. How well any cartridge will perform for you will vary according to its usage, how dry the air is, and how absorbent the paper is.
When appropriate, use the printer's draft mode to save on both black and colored inks and consider getting Instant Ink. The subscription plans are based on how many pages you print. You can check out the details at: HPinstantink.com
You can avoid some ink usage by turning the printer off when it is not in use. One caution about that, it is important that the printer is turned off using the power button on the printer itself. That will let the printer 'park' so that the printhead is protected from excess drying. That will cause clogs to form in the tiny nozzles that spray the ink onto the paper.
If it ever appears that poor performance is due to a defect, please return the cartridge to the seller.
Mary
HP Care
hp.com/support
JUNK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer does NOT recognize the ink cartridges.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am sorry that your cartridge was not recognized. I can understand if you are irritated by that fact.
Information about returning it to the store or by mail can be found at:
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary Chris
HP Care
hp.com/support
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good but doesn't seem to last long and I really don't print that much.
I would recommend this to a friendPoor price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price of ink in general is too expensive for it's worth
No, I would not recommend this to a friend- Pros mentioned:Ink quality
Always a go to!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always the best quality and easy install. I love the XL because of how much longer it lasts than the regular size.
I would recommend this to a friend what a product so but so bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a crap ink I didn't take it to change because I had brought the expensive and lousy packaging
No, I would not recommend this to a friendGood printing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This manufacturer ink works fine for everyday printing. But of course, as everyone knows, the ink is silly expensive.
I would recommend this to a friend- Pros mentioned:Ink quality
Printer ink
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent color from first page till bottom of cartridge
I would recommend this to a friend - Pros mentioned:Price
Easy to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value and quality. Easy to install with no mess.
I would recommend this to a friend - Pros mentioned:Ink quality
Worth the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Genuine HP ink always works best and lasts longest in my HP printer
I would recommend this to a friend - Pros mentioned:Ink quality
time to print
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the delivery came just when I needed it was able to print the photos I wanted and they looked great!
I would recommend this to a friend HP - 64XL High-Yield Ink Cartridge - Tri-color
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good ink, but need to look into recycycled product as this is extremely expensive and does not last long.
No, I would not recommend this to a friend- Pros mentioned:Ink quality
HP Ink
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this HP ink for my printer and it was very easy to order and works well
I would recommend this to a friend