Customer Ratings & Reviews
- Model:
- N9J91AN#140
- SKU:
- 5976502
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers value the 64XL High-Yield Ink Cartridge for its excellent ink quality and ease of use. Many find it to be a great value for the price and appreciate its overall performance and compatibility with their printers. The only concern expressed is its occasional lack of availability.
This summary was generated by AI based on customer reviews.
Beware
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible was sent to me in a damaged box and the exp date was covered with a sticker. I simply print 5 pages a week and low on ink w high yield after 60 pages RIP OFF AND SCAM
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am very sorry that your cartridge was not a good one. I can understand why you rated this so low.
You can return it or exchange it either to the store or by mail. Information about that can be found at:
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary
HP Care
hp.com/support
Not a good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found that the store was out of the amount i wanted there were no color 64 and only one black cartridge. I ended up at target and found they are much cheaper than b buy.
No, I would not recommend this to a friendDidn’t work at all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this ink for my new printer, installed it and kept saying there was no cartridge in there. It was the right in for my printer. Wasted money on this then had to buy new ones.
No, I would not recommend this to a friendExpensive print3r cartridges
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very extensive I need to change m6 printer r just order from amazon.
No, I would not recommend this to a friendWon't purchase an HP printer ever again.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer couldn't read the ink. I won't buy an HP printer ever.
No, I would not recommend this to a friendgrandma
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the wrong Ink that fits our printer. There is no longer any Best Buy Stores in Liverpool so we are stuck with them.
I would recommend this to a frienddisappointing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the color cartridge was defective the brand new printer would not recognize it as legit HP cartridge.
I would recommend this to a friendBrand response from HP Team
Posted .Hello,
I see you received a rejection error message. I apologize for this case. There are a few causes of this situation. If the sticker label fell off the cartridge, the computer might not recognize it. There is also the plausibility a new update rendered the cartridge obsolete. Even reinserting the cartridge might help the printer identify it. I hope your next HP experience is better.
Amanda
HP Care
www.hp.com/support/
Poor Cartridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.64 XL Cartridge faulty. Does not have sufficient ink in all colors. Turned my Envoy All-In-one printer#6255 in after only three months use. jd
No, I would not recommend this to a friendNah
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printed maybe 2 pictures and will not work now, Maybe this particular product but it cost me a lot of money down the drain.
No, I would not recommend this to a friendnot happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you did not have this in stock you never hardly ever have this in stock. I leave empty handed
I would recommend this to a friendHP 64X
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer refused to recognize the cartridge after the color replacement was properly installed.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Rich,
I am sorry that your cartridge was not recognized. I can understand if you are irritated by that fact.
Information about returning it to the store or by mail can be found at:
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary Chris
HP Care
hp.com/support
1956
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ORDERED 2 INKCARTRIDES BLK. / MIULTI. ON MAY18, I RECEIVED ONLY THE BLK ONE. POOR SERVICE!
I would recommend this to a friendBrand response from HP Team
Posted .Hello,
I am very sorry that the cartridge didn't show up yet. That sounds frustrating.
If you have an account on the Best Buy site you can check the status of the order to see if the order was sent in two parts. That is fairly easy, you just click "Order Status" and sign in.
Otherwise you can contact Customer Care at 1-888-BEST-BUY (1-888-237-8289).
Mary
HP Care
hp.com/support
Nobody at Best Buy seems to care.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have complained about this product to Best Buy six different times and have heard back from no one that seems to care.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello Dick,
I'm sorry that you are not getting a good response to your complaints. I can understand if you are upset.
I'm not sure what the issue is, but if it is page yield, I'd advise you to try Instant Ink. The subscription plans are based on how many pages you print. You can check out the details at: HPinstantink.com
If you got a cartridge that was defective, according to the Best Buy site's Return & Exchange Policy information:
"If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). We will cover all reasonable and customary ground shipping fees."
Hope this helps, and you are able to get a good result!
Mary
HP Care
hp.com/support
Dried out/aged ink cartridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. Cartridge box appeared to have been a cheap knockoff bought at a rummage sale.
No, I would not recommend this to a friendHp stinks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HP printers are great but HP can stick it with their practices
No, I would not recommend this to a friendGot a bad cartridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a bad ink cartridge and wasn't able to return it back to the store I brought it from
No, I would not recommend this to a friendHP Color cartridge 64XL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cartridge was not recognized by my printer and will not print!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I am sorry to find that the cartridge didn’t work for you. I can understand if you are disappointed.
Since the product was defective when you got it, you can look into returning or exchanging it. Information about that can be found at:
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary
HP Care
hp.com/support
There are problems with the HP 64 3 color cartridg
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m on my second HP printer and going to change to Canon printer.
No, I would not recommend this to a friendNOT HAPPY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no insight on this product as I was shipped the wrong one.
No, I would not recommend this to a friendink is too expensive
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy much cheaper from the internet and it works just the same.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I'm sorry that you didn't have a good experience with the cartridge from Best Buy. How well any cartridge will perform for you will vary according to its usage, how dry the air is, and how absorbent the paper is.
When appropriate, use the printer's draft mode to save on both black and colored inks and consider getting Instant Ink. The subscription plans are based on how many pages you print. You can check out the details at: HPinstantink.com
You can avoid some ink usage by turning the printer off when it is not in use. One caution about that, it is important that the printer is turned off using the power button on the printer itself. That will let the printer 'park' so that the printhead is protected from excess drying. That will cause clogs to form in the tiny nozzles that spray the ink onto the paper.
If it ever appears that poor performance is due to a defect, please return the cartridge to the seller.
Mary
HP Care
hp.com/support