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Customer Ratings & Reviews

Model:
3YM57AN#140
SKU:
11956567
$44.99

Customer reviews

Rating 4.7 out of 5 stars with 2129 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,129 reviews
  • Rated 5 out of 5 stars

    New ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a replacement for a printer I have had for 2 years. Ink performs well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got it, so should you.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in. Works well. Fit right in there. You need it use the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer cartridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement of old empty ink cartridge. When old ones run out of ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ink

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed black ink for the printer to finish printing paperwork

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the one that comes inside the printer great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp ink

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and easy to install back up and printing in no time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Printer supply

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can a say. I bought because need it, but everybody knows that this product are very expensive and does not last a long time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Darwin12

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my pictures it really nice I recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with the product, very reliable product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not much printing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t get much printing done especially for being the XL

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    57 pages and empty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 13 mos ago. Printed a total of 57 black and white pages over the year. The last 6 were barely legible. Needs to be replaced. I disagree with the high yield claim. This is nothing new w HP unfortunately. Im thinking the knock off brands are just as good and less pricey if all im getting is 57pages.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs out quick and/or after a while if not used the system doesn’t read it correctly and prints count our distorted

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there,

      I am sorry to hear this situation is happening. We hope for better results for our valued customers.
      The most likely scenario is that your ink is clogged. Clean the printhead with a cloth or approved solution. There is an automatic process on the printer’s menu to clean the cartridges.
      Your ink cartridge might be close to empty. It might be time to switch out the current cartridge for a new one.
      It might be a hardware issue with your printer. Run a diagnostic check.
      I hope these solutions help you get the most out of your ink cartridges.

      -Amanda
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Empty cartridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed new cartridge and printer would not print. Checked app and indicated cartridge needed replacing. It was a new cartridge.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Blank Printer Ink

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible duration for the price. Printed minimal pages and I was ou

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not today best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to review this product but Best Buy makes a minimum of 50 character review. So they don’t want my review they want to force me to write stuff I don’t want. Shame Best Buy, shame.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    IDK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new printer should take this but for start up wouldn't so wonderful this was a waste of money

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I see you are having trouble getting the cartridge to print. I apologize for the circumstances. I can assist with suggestions to resolve the problem. Unplug and restart the printer. The printer might not recognize that you installed a new cartridge. If that doesn't work, revert any recent software updates. The latest software updates don't always remember new cartridges. A final option is contacting support at www.support.hp.com/us-en/contact-hp/.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Pros mentioned:
    Ink quality

    Rated 1 out of 5 stars

    Computer ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve use this ink for my printer couple of times it works fine

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work out

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item and had it out away for a couple months since i don’t print often and when I went to print it only printed about 10 pages in total before it ran out. Isn’t this suppose to be the XL version? 10 pages seems ridiculous.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Its ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ...price is a little high... would buy it again if I'm there

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP 67XL black ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery, I ordered XL but it seems not printing to many pages, I wonder why?

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there Michelle,

      I am glad the delivery was speedy. The page yield missed your expectations. I want to help fix the results. The first trick is to keep the printer off unless actively using it. Save on colors by printing in black ink only. I would assess both the paper thickness and the page content. Both factors impact the page yield dramatically. We hope to hear from you again soon.

      Amanda
      HP Care
      www.hp.com/support/ HP