Customer Ratings & Reviews
- Model:
- 3YM57AN#140
- SKU:
- 11956567
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
ink cartridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.will know more when I see how long it takes for the ink to run out
I would recommend this to a friendNot happy it already ran out.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not to haopy with this. I have already ran out of ink and it was hardly used. I had to purchase some more. I do not print a bunch but purchased the Xl just to have it.
No, I would not recommend this to a friendWow, so Best Buy is really requesting me to leave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, so Best Buy is really requesting me to leave a review on an overpriced printer ink cartridge? It is pretty terrible and only lasts through roughly one pack of paper. I actually bought a new (old school) laser printer yesterday for the office because of the expense in operating this one (expensive cartridges that dont last).
No, I would not recommend this to a friendVery Little Ink
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think one Star says it all. I like the ink however I have only printed about 30 pages and printer is telling me that I am low on ink. It is a “High-Yield” cartridge as well.
No, I would not recommend this to a friendBevin
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the ink cartridge doesn't work. I think the rep gave me wrong cartridge
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
Coming home and trying a new product is fun until you realize you purchased the wrong one. It is disappointing the ink cartridge recommended to you did not work. Discovering the incompatible cartridge must have caused an inconvenience.
Best Buy allows returns and exchanges. Visit www.bestbuy.com/site/help-topics/return-exchange-policy/ to find out more details and start the process. We hope to impress you with your next HP purchase.
Amanda
HP Care
www.hp.com/support/
XL didn't last more than 70 sheets!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to use after I used up the original cartridge in my new printer. It only lasted 70 sheets. Absolutely ridiculous!!! XL is supposed to last! I have put in a service order, but no response.
No, I would not recommend this to a friendBad cartridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to use cartridge about 10 days after return date. Cartridge is bad and I can’t exchange, etc. Will not be buying them from Best Buy again.
No, I would not recommend this to a friendDry ink
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dry ink It lasted for a short period of time …..,,,.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
Dry cartridges are a hassle. Sometimes, they can work again. Using a damp cloth or cotton swab on the copper contacts of the printhead keeps the cartridge moist. It also can remove any ink left on the printhead. If you bought the cartridge recently, you might be eligible for an exchange at www.bestbuy.com/site/help-topics/return-exchange-policy/. If there is anything else HP can do for you, don't hesitate to reach out.
Amanda
HP Care
www.hp.com/support/
Ink cartridge dried out and not printing well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ink cartridge seemed to be somewhat dried out and it's not printing very clearly. Not sure how long the ink had been on the shelf, but do expect a better product.
No, I would not recommend this to a friendNone
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price of the cost of the cartridge. Not what need.
No, I would not recommend this to a friendvery poor service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wrong ink sent and I cant get any help replacing it.
No, I would not recommend this to a friendDo not buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this few days ago and i literally printed 4 document pages. On trying to print another page i got a notification saying printer getting low on ink. I was like what the heck. I went ahead to print it and it came out nicely. Don't know if it was tripping.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
After reading your post, I understand your dismay in getting this notification after four pages. Four pages is a small page yield. Our goal is for you to be happy with the product.
Here are some potential causes:
- The notification was for your color cartridges, but not the black cartridge. I would double-check the notification.
- Your printer is not registering the ink level. Take the cartridge out and reinsert it. Make sure the protective tape is removed from the cartridge. It might help to add the cartridge as a new cartridge in the printer. Maybe the printer isn't detecting the cartridge is new.
- There is an unidentified issue with the cartridge. If the first two solutions don't work, then follow the return or exchange process.
Here is the return link: https://www.hp.com/us-en/shop/cv/ReturnsandExchanges?id=page-return-exchange-policy/
Here is the support link: https://support.hp.com/us-en/contact-hp
Feel free to reach out, so we can help you troubleshoot this obstacle. Consider our instant ink program, so you never run out of ink.
-Amanda
HP Care
hp.com/support/
Didn't last a month - maybe printed 60 pages
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on June 21st 2021, one month later, it's empty. My print utility tells me that I print about 60 pages per month. This is supposed to be good for ~240 pages.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I'm sorry that you didn't get more pages from the cartridge. The advertised estimates of pages are based on a standard set of prints used by the industry. How each individual cartridge will perform for you is determined by your own usage and environmental factors.
Normally, ink usage determines how long a cartridge lasts. High-density prints (such as images and graphs) will use more ink, especially if the paper is very absorbent and the air is warm and dry.
Here are some things that might help lower your ink costs:
- Black is used a lot in almost every printout. Use the printer's draft mode whenever possible
- Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying.
- Shutting the printer down between uses will save electricity and a few drops of ink here and there that are used to keep the inkjets cleared and ready for your next print job.
- Instant Ink lets you pay by the page. Check out the details at: instantink.com
The seller is responsible for the product you bought from them. When you receive a cartridge that is low to begin with, or doesn't work long because of a defect, you can check about returning it to them.
Mary Chris
HP Care
hp.com/support
Ink
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work in my printer despite the printer claiming it would, also way too pricey. Got a canon megatank printer to replace old one
No, I would not recommend this to a friendSave up and get a laser printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second ink cartridge I both since getting a new HP printer. XL means extra life I assumed. After printing 15 pages this ink indicator show 3 bars. 15 pages and it used 25% of the ink. How is that XL?
No, I would not recommend this to a friendAnnoying.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced, annoying to find the super specific type of printer. I hate the ink industry.
No, I would not recommend this to a friendIrresponsible Roommate!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not realize that this printer which is useless without Wi-Fi had black & colored ink with it! Roommate or homeowner doesn’t know how to pay bills just yet at the age of 60!
No, I would not recommend this to a friendNot recommend
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t last long just print few papers thin go away
No, I would not recommend this to a friendPrinter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why are not these items leasable btu toys are? alittle disappointed. I coe to best biy all the time. I doubt if my other leases have been paid off mre than a week. LOL have agreat day
No, I would not recommend this to a friendDisappointed consumer...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the "XL" cartridge and has lasted less than the regular cartridge. Very disappointed in the product
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello Galys,
I'm sorry the XL cartridge didn't meet expectations. If you prefer, continue to buy the regular cartridges instead. In the summer, the cartridges can dry quicker due to the heat. Cleaning them regularly helps. If you need troubleshooting advice, go to www.support.hp.com/us-en/help/diagnostics/. If there is anything else we can do, please let us know.
Amanda
HP Care
www.hp.com/support/