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Customer Ratings & Reviews

Model:
T6M14AN#140
SKU:
11003942
$62.89

Customer reviews

Rating 4.7 out of 5 stars with 3606 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 3,606 reviews
  • Rated 1 out of 5 stars

    To expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is way to hi the product is not worth it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    was supposed to be high yield, not

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not high yield. I put these in lass than a month ago and have done less that 50 sheets. just had to replace. first time i feel ripped off by an HP product. save your money and find a generic produce.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have half of the black ink left in my printer, but it fails to print in (only) black after all the printer clear procedure. Might be an ink problem itself.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      It sounds like the issue is specifically with your black ink cartridge. I empathize with this frustrating situation. Most likely, we can eliminate printer functioning issues.

      - The most likely culprit to this problem is a clog. Clean the printhead and the copper contacts to remove residue.

      - Ink cartridges most commonly dry out when exposed to the outside air. Limit exposure by turning your printer off when you are not printing.

      Hopefully, these ideas resolve the situation. If not, contact HP support at hp.com/contactHP.

      -Amanda
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    HP printers have really gone down in quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a long time user of HP printers (at least 10 years). I have purchased at least 12 in that time. Now that the cartridge dictates to you when it needs to be replaced (even though it is still a usable cartridge), I will look for other brands. The quality of the HP printers have dropped so dramatically that they are just not worth the money. The last three HP printers I've had go into "maintenance mode" every time I try to print. They also start fading the print (going from dark ink to a faint, unreadable shade). After spending hours wasting ink on "align printheads" and "print test page" you end up spending even more time trying to get help online or by phone from HP. They have you run all the same troubleshooting tests! IF you get one good test print then HP support is ready to hang up. A few days later you get a message from your printer that says your warranty has expired! As for me, I am already looking for a better brand of printer!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This ink evaporates

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think HP is scamming the public. i keep buying this ink for my printer. It keeps running out immediately. I think HP has figured out a way to make it evaporate. Way too expensive.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Dan,

      I'm sorry that your cartridge didn't seem to last very long. I can understand if you are frustrated by that.

      Some things that might help you get more for your money are:
      - Make use of the printer's draft mode whenever possible, to help stretch out black (and colored) ink
      - Shut the printer down when you are not using it. It is important to always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying.
      - Consider getting Instant Ink. The subscription plans let you pay by the page. Check out the details at the Instant Ink site.

      If it appears that the poor performance is due to a defect, please return it to the seller that you bought it from.

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    /

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure is it printer or just this type but it’s super low and do not last long Won’t suggest anyone It’s expensive

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello there Lea,

      I am sorry to hear about your experience. Did the cartridge register as low when you first installed it? Or did the ink deplete quickly? Those problems are separate.

      I think there are several measures to take here in the future. First, always check the cartridge levels. If needed, make a return. While printing, run regular maintenance on the printer and cartridges.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    Defective product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a defective product. But when I check if I could return time frame expired... too bad... hope you could replace it for me... I don’t want to spend another $40

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    expensive ink, that runs out quicker than stated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues with this ink cartridge itself except for the orange tab is hard to remove. and I seemed to run out of ink very quickly, have to replace often and ink is expensive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Empty package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package was sealed but it was empty I try to return the package and they didn’t accept it cuz it was open

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Previously used/defective ink jet received

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink was depleted - printer error message was 'previously used'. Returned item and waiting for acknowledgement and refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dry Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 902xl black ink for my HP printer and it lasted about three weeks. Hoping the store will replace for me because I was told that the cartridge was dry.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONTBUY INK FROM BEST BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEVER EVER EVER BUY INK FROM BEST BUY. EVER! ALSO THE MANAGER AT CHESAPEAKE VIRGINIA LOCATION CAN SUCK MY F U CK ING DI. CK!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink lasted maybe a month. I used it 3 times & then it said that ink was empty & stopped working.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Christina,

      I'm sorry to hear that you got so few copies from the cartridge. It does seem like you should have gotten many more!

      It is probable that the cartridge is defective, so you can:
      - ask the seller for a replacement,
      - contact us if a defective genuine HP cartridge is not replaced by the seller (and is still within the warranty end dates on the cartridge) you can reach us for support at: hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Color was gone in 1 printing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink is a waste. The quality of color was good for 1 print. Then went down by half! Going back to Amazon for ink.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never send

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad never send for a month im cancel this order bad service I'm order other products and send fast

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good condition it’s leak ink and I thik it’s very old our it’s damage

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Hanif,

      I would like to acknowledge your poor experience. It appears you dealt with a leaky cartridge, which is not enjoyable.

      Handling cartridges very carefully when opening them is crucial. Some users try to push the cartridge into the printer with force. Ensure you are gentle and hear a click. If the cartridge is old, the plastic may chip or degrade.

      I hope these suggestions make a difference. I also welcome you to reach out to our support team. Go to this site at https://support.hp.com/us-en/contact-hp. I hope you will consider being an HP customer in the future.

      -Amanda
      HP Care
      http://hp.com/support/ HP

  • Rated 1 out of 5 stars

    Not high yield

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you end up spending more money because the ink does not las as long as you say

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned due to ink shortage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return due to HP Ink shortage rendering printer useless without color ink

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if I just got a bad cartridge or it’s my printer but my brand new cartridge won’t print.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    hola

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when l replace the printer no more work and never use this product l loose the money

    No, I would not recommend this to a friend