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Customer Ratings & Reviews

Model:
CN045AN#140
SKU:
3031975
$71.89

Customer reviews

Rating 4.7 out of 5 stars with 5204 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
98%would recommend to a friend

Customers are saying

Customers recognize the excellent ink quality, which is frequently highlighted. They also appreciate its overall performance, fair price, and ease of use. Furthermore, many find it highly compatible with their HP printers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 5,204 reviews
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't delivered when promised and was an old cartridge. Didn't print in black. Prints in yellow

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there,

      I'm sorry the delivery times didn't meet your expectations. Your description mentions that it is an old cartridge. This is very unlikely and can be verified at www.hp.com/anticounterfeit/. As for the print quality issue, the colors shouldn't have replacements. Therefore, you got a defective cartridge. Return it at www.bestbuy.com/site/help-topics/return-exchange-policy/ or reach out to HP.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I stated for the precious HP printer ink. I think printer ink is too expensive, but I do appreciate that Best Buy matches price, so I can show them a cheaper price and it is honored.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not work with the printer that I purchased it for even though the box said it would. Tried to return it, but they did not accept it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    RIP OFF

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All OEM ink cartridges ARE a rip off. No difference with HP. 50 bucks for XL cartridge. The whole printer cost 99. F HP.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    over priced product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    priced too high not good value for the price. only last a good to months and that's with no I'm in printing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too Expensive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly, hp is out of my life now, HP products are cheap and rediculously expensive!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    OUTRAGEOUS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is rediculous. I told the checkout person I could have bought a printer for the price of a set of cartridges.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You are the worst

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are the worst of the worst. I will. never buy. anything. from you. ever

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work in the printer..... I will be returning to the store

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello Bob,

      I can understand if you are disappointed with the cartridge you were sent. It should have worked for you.

      The seller is responsible for the quality of what is sent. Contact the seller when a cartridge is not satisfactory.

      Information about returns or exchanges (either to the store or by mail) can be found at:
      https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after few uses, totally not worth it and it wasn’t covered under warranty

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work with my printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer was purchased in the US so not sure why the ink did not work

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I am sorry that you received a cartridge that did not work.That sounds like it was disappointing!

      Your problem is a bit tricky. The cartridge could well be defective, or it could be a compatibility problem.

      One thing that you need to check is that the cartridge includes 'z10' after the cartridge number (HP 950). If not, the seller gave you cartridges that were customized for a region other than North America.

      In either case, you can contact the seller for replacement.

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Not enough ink for amount spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, but there doesn't appear to be enough ink for the price.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Amanda,

      I am so sorry that this happened to you. Sounds like you should have been able to continue to print more!

      High-density prints will use up a cartridge rapidly, especially if the paper is highly absorbent and the environment is dry. Also, a lot of black is used in just about every page printed.

      Using the draft and black only settings on your printer helps save ink. Also, shutting the printer down between uses can help. However, you always have to use the power button on the printer itself to turn it off. That will let the printer 'park' itself so that the cartridges are protected from excess drying.

      If you think the poor performance was due to something wrong with the cartridge, you can talk to the seller about it.

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Ink Cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is over priced ink cartridge and they don't last very long.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ink was Damaged and Best Buy refused to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too much money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink too Expensive man it's just ink, CHEEKI BREEKI

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Average quality and higher price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should cost much less for run of the mill produce.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality, Price

    Rated 5 out of 5 stars

    I love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has wonderful quality prints and copies. It was eay to set up and just as user friendly to operate. Very reasonable price. i love it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mad as Hell

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product turned out to be worthless as the printer rejected the cartridges indicating that they were not authentic. Turns out the item was not returnable/refundable resulting in the loss of cash paid when purchased.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ink quality, Price

    Rated 5 out of 5 stars

    HP 950 cartridge.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works great. No smearing and has never messed up the print head. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    BP 950xl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great ink for my printer. Easy to install, no issues.

    I would recommend this to a friend