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Customer reviews

Rating 4.5 out of 5 stars with 2282 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

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    Rating 4.1 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers consistently note the DeskJet 2624 as a great printer for its price point. They appreciate the easy setup process and the convenience of wireless printing. Many users are also impressed with the print quality and compact size of the printer. However, a few customers have expressed concerns about the slow printing speed and durability of the printer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,282 reviews
  • Rated 2 out of 5 stars

    After a year it run out of ink

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    U will run out of ink fast I used for a year and didn't print too much

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to install to all devices. Compatible more to Apple devices wirelessly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased last thanksgiving time . Print and scan quality is not so great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lose my money because, when I had to change the tint they never work again and I go to the store and you guys don’t help me, hp doesn’t respond my email so I have to buy another one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Printer Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer sucks! Don't buy it! Took forever to set up because I couldnt find the printer. Then it didn't want to print anything. Would claim printer jammed with one piece of paper in tray and ran completely through. DON'T BUY THIS PRINTER!

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hey there,

      I'm so sorry about these issues with paper jam errors and and a long setup process. Providing a reliable experience from the start is a priority of ours, so it's disappointing to hear about this. To that end, I'd like to make sure this all gets resolved, so let's see how I can help.

      First, something to be said about paper jams is that they can sometimes be false. This means you'll receive a paper jam error, regardless of if there is an actual jam. As it sounds like this is the case, the following document should resolve those errors: support.hp.com/us-en/document/c05365402

      For this or any other issues, please remember that you can also contact us for support anytime. We're always here to help, so you can reach us via your preferred method here: hp.com/contactHP

      Chelsea
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    can not conect to a phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son but it can not to connect to ANY device. useless

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used 1-2 times, and printing come out faded and not a-line. Don’t know what’s going on, bought ink to change and still the same. It’s cheap, but it’s just wasted money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous printer was a refurbished HP printer that lasted 10 years. Finally it started having issues so I got this HP printer. Less than a year later this printer will not print very good. Time to steer away HP printers now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for 20 bucks during Black Friday last year and it worked well for a while. Then it stopped working and I don’t know why. You get what you pay for though. Thankfully I bought the warranty and was able to return it and get my money back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ok printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was not what I expected. I returned it. It was ok.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ink didnt last

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap printer but the ink didnt last long at all..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Paper doesn’t feed well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paper continues to get stuck. Feeds in crooked.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not last. Very fragile printer for basic printing

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there,

      I'm very sorry that the printer hasn't lasted as expected. I can imagine how disappointing this must be, so I'd like to see how we can help.

      As I don't have quite enough information, what I’d recommend is contacting us for support. We’d be more than happy to help, so you can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite things a bit, I recommend gathering this information beforehand:
      - Model number
      - Serial number
      - Your location
      - Your case number (from prior contact with support)

      We look forward to making this right.

      Chelsea
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Stopped Feeding Paper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer stopped feeding paper after just a few months. I have to manually feed the paper after I press print on a device. Very cheaply made. This is the second HP I've had issues with.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did Not Work 4 Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mostly to use as a scanner. The directions are horrible and did not explain how to use the scanner. Like other reviews, I could not get the printer to work after numerous attempts. I eventually returned it to Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Thinks it's a government printer!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a black Friday deal. Worked when it wanted to, ate ink like crazy, then began acting like it was redacting (blacking out) everything that was copied or printed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2, one for a gift & neither one lasted over 6 weeks. Just stopped. HP support was impossible to get ahold of & not much use when I did. Expensive paperweight.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor print quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This print quality is poor and the ink will be used quickly. Have to purchase costly ink for refills and you get what you paid for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink cartridges last for about 10 pages before needing to replace!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing worth more then a scrap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing worth more then a scrap. a very poor quality products not even able to print and scan a single documents.

    No, I would not recommend this to a friend
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