Customer Ratings & Reviews
- Model:
- V1N04A#B1H
- SKU:
- 5836100
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers are positive about the DeskJet 2655's ease of use, print quality, and affordable price. Many appreciate its compact size and wireless capabilities, finding it convenient for home use. While some experienced challenges with the initial setup process, the printer's reliability and scanning functionality also received positive feedback. Overall, the DeskJet 2655 is viewed favorably for its performance and value.
This summary was generated by AI based on customer reviews.
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always gets disconnected from the wifi, ink is terrible
No, I would not recommend this to a friendGarbage print
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super caca brand im very unhappy this is garbage printer,super super garbage
No, I would not recommend this to a friendPoor product should be recalled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Below par should be recalled not worth the price or quality
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I'm very sorry that you are not satisfied with your printer. This is very disappointing to hear, especially since we always strive to provide the most reliable printing experience possible. To that end, I want to assure you that we'll do everything we can to make this right.
As I don't have enough information to identify the underlying issue, what I’d recommend is contacting us for support. We’d be more than happy to help, so you can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite the process, you can gather these beforehand:
- Model number
- Serial number
- Your location
- Your case number (from prior contact with support)
I hope you’ll allow us an opportunity to make amends and again, my sincerest apologies.
Agata
HP Care
hp.com/support
Jammed right away from the very use. Tried everyth
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a good printer. I had trouble with it from the very beginning
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hey there,
I'm very sorry that the printer jammed from the very first time you used it. This is so disappointing and far from the seamless printing experience we intend on providing. I know you mentioned you've tried a lot to resolve this, but I'd like to see how else I can help.
First, if you haven't already seen it, this document will be a great help in clearing paper jams: support.hp.com/document/c05365402
Failing that, I recommend contacting us for support so we can explore other troubleshooting options with you. We would be more than happy to help, so you can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite the process, you can gather these beforehand:
- Model number
- Serial number
- Your location
- Your case number (from prior contact with support)
I hope this helps and again, my sincere apologies for the inconvenience.
Chelsea
HP Care
hp.com/support
Awesome.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for nursing school and has been through the ringer after 2 years of school and now a year of crafty, still going strong.
I would recommend this to a friend- Cons mentioned:Setup
Wish zero stars was an option
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst printer ever--I will never buy another HP printer. Hours of my life wasted trying to get my printer set up and connected to my wireless network. Still have to use wi fi direct or a usb cable (purchased separately) to print. The website help area was not helpful at all, every "help" page only gave me the first few steps in the process and then I had to figure out the next 10 steps on my own. In the meantime every button you push on the printer causes it to print out like 5 setup pages so now my new printer is almost out of ink. Instead of buying replacement ink I am buying another different brand printer. My last Epson printer took like 30 seconds to set up and then I was printing....
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I'm terribly sorry for these complications you encountered setting up the printer. I can fully understand how disappointing this is, especially since you weren't able to reach a resolution with online support.
I hope you will allow us another opportunity to help. Instead of trying chat support, you can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite things a bit, I recommend gathering this information beforehand:
- Model number
- Serial number
- Your location
- Your case number (from prior contact with support)
We look forward to making this right.
Marco
HP Care
hp.com/support
- Cons mentioned:Setup
spend the money on something better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer because I have a lot of handouts for my class that I need to print. Well this cannot handle it. The only thing this printer prints well is its test prints. Not to mention setup is a total pain. Going to exchange for something else.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I'm very sorry to hear that you've had a poor experience with the printer so far. I can imagine how disappointing this has been, especially since we always aim to provide much more overall reliability. That said, I want to assure you that we'll do everything we can to make this right.
As I don't have quite enough information, please contact us for support so we can troubleshoot everything with you and arrange for a replacement if necessary. We're always more than happy to help so you can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite the process, you can gather these beforehand:
- Model number
- Serial number
- Your location
I hope this helps and again, my sincerest apologies for this inconvenience.
Chelsea
HP Care
hp.com/support