Customer Ratings & Reviews
- Model:
- DeskJet 2724
- SKU:
- 6437372
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 3.6 out of 5 stars
Customers are saying
Customers are pleased with the DeskJet 2724's ease of use, print quality, and compact size, frequently citing positive experiences with setup and scanning. However, some users reported difficulties with establishing and maintaining a stable wireless connection. The printer's affordability is also a commonly praised aspect. While some found the initial setup process challenging, many others found it straightforward.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Not a wireless fan!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big plus is capability to plug in to computer and avoid the necessity to set-up the wireless capability.
I would recommend this to a friend - Cons mentioned:Connectivity
HP printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won't connect wirelessly. And USB connection only works on 2 of our 3 Macs. But when it works its OK. I just needed something cheap until my currently backordered Canon MegaTank arrives.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not connected wirelessly and has not connected consistently with a USB cable. It’s easy to understand why that would be a frustrating combination and a bad start to owning a new printer, so I’ll offer some information and resources I hope will help.
I can’t tell from your review why your printer is having these connectivity issues, so I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
Good printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good printer and the price was great for the value. Easy setup. The advisor in the store was very kind and helped me to make an easy choice.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy for home use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually bought this for a friend's birthday gift. Easy to use and great for home use. I always buy HP printers, never any problems with them.
I would recommend this to a friend - Pros mentioned:Ease of use
Love It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for someone. They said set up was fast and easy, and they enjoy using it.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really excited to get this printer up and running. Perfect for a home office, where I put anywhere from 8-10 hours of work in a week.
I would recommend this to a friend - Pros mentioned:Size
Compact and sleek!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice compact printer. We brought it for our second home. It won’t be used heavily but has a lot of options for a small printer.
I would recommend this to a friend - Cons mentioned:Connectivity
Agh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t print my pages correctly they would come out half printed or missing spots. Had to return. If you print alot definitely wouldn’t recommend. I couldn’t even get it connected to my computer only phone and my documents for work are in mon my computer not my phone lol
No, I would not recommend this to a friend Not an easy set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer... once you set it up. By far, the most Difficult set up I've experienced with any electronic. Took two days with HP tech support to get the printer to work with wifi. Don't recommend unless you are tech savvy, and even then its complicated.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Good Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this printer. East to set up and use and I got it for a great price.
I would recommend this to a friend My HP 2724 printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been over a month now and printer is working just fine. Had some minor issues setting it up to wireless but was not a major problem. Good printer for the price.
I would recommend this to a friend- Pros mentioned:Ease of use
Good basic printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic printer/copier. Easy to setup. I dont do much printing thats why i purchased this one. Works well no complaints.
I would recommend this to a friend - Pros mentioned:Ease of use
hP printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer for the simple use and now it’s been used every day for all my work great item I will recommend
I would recommend this to a friend - Cons mentioned:Connectivity
Don’t buy this printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Between paper jams which seem to be almost constantly and trouble even getting an IPad connected to work wirelessly, I find this printer to be less than acceptable. It may have all kinds of great words about it from HP but reality is were I live.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has performed so poorly. The frustration you express is totally understandable, considering you’ve suffered near-constant paper jams and unreliable connectivity issues. We aim for our customers to have a much better experience than what you describe, so I’ll suggest a resource and some information I hope will help you remedy the situation.
I can’t tell from your review why your printer has caused you such inconvenience, so I suggest you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Size
Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use. Great price also. I was looking for a small, wireless printer and this for the hill perfectly
I would recommend this to a friend - Pros mentioned:Ease of use
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is so easy to set and quick very nice I would recommend this to anyone that is looking for a wireless printer
I would recommend this to a friend - Pros mentioned:Ease of use
Simple
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, simple set up. Have been printing almost every day since December 2020. Zero issues.
I would recommend this to a friend - Pros mentioned:Price
Awesome printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing for the price. Does it all! Has never given us issues. We love this printer.
I would recommend this to a friend - Pros mentioned:Print quality
Printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the printer is easy to connect had any problem it really easy and love how quick is it and print everything nice
I would recommend this to a friend - Pros mentioned:Ease of use
Simple Easy & works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The set up had too many steps. Overall the printer is simple and easy to use and works. It’s great for in home use.
I would recommend this to a friend