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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 558 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers are pleased with the DeskJet 2724's ease of use, print quality, and compact size, frequently citing positive experiences with setup and scanning. However, some users reported difficulties with establishing and maintaining a stable wireless connection. The printer's affordability is also a commonly praised aspect. While some found the initial setup process challenging, many others found it straightforward.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 558 reviews
  • Pros mentioned:
    Price
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good for printing labels

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little confusing to connect to the wireless service but great printer considering the low costs. Works for shipping labels.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Print Nicely

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me awhile to figure out how to get this printer up and going, it wasn't consistently that I tried to play with it. It continued to tell me printer off line, no matter what I did, I just couldn't get it work frustrating to say the least, because it was purchased to get work done. Never happened! But last night I sat down pulled up youtube and HP's site, and believe it or not, it is working!! It prints nicely and clear the reviews were correct. Its confusing and lots of work.. for me anyway. But now its working I'm able to print from my phone as well. So I'll give it 3 stars. Middle of the road for both the printer and myself I except some of the blame as well lol.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Little savior

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally looked at this printer as my savior, because my little sister was always asking me for one since homework and overall school work it’s supposed to be done from the house, it’s helping help us print school activities, transcripts and many things more. Since it’s really easy to use, sometimes I don’t have to print my sister anything, she can do it from her iPad!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    hp

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the excellent printer is all in one instant with great printing quality

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    You get what you paid

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My one issue is with the scanner quality. When set to 300 dpi the images almost have a bit of chatter to them, as if the scanner head is stuttering. This mostly goes away when I increase the resolution to 600 dpi, but then the files become very large as a result. I use the scanner for scanning collectible cards for sale, so the images need to be accurate to the card’s condition. For this, it’s a little bit of a let down, but it still works, especially for the price. It should be noted that this printer does NOT force you to use the HP Instant Ink subscription service. It pushes it hard during the setup, but it is not a requirement.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 5 out of 5 stars

    Excellent price vs quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent multifuntion printer for this affordable price. Very easy to install, great for small spaces.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my other printer this one does the same things but bulkier and a little harder to set up but great printer still at a good price!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great Little Printer, just send me the code!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my printer and have been a HP fan for years. They have never disappointed me. If you're a student or someone who wants a home printer but doesn't want to spend a fortune on it you'll be happy with the quality. The only thing I don't like is the hidden code to set up your wireless printing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for home use and it was easy to set up. Pleased with the look of it, not bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Print quality

    Rated 5 out of 5 stars

    Super cute printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality, easy to use and the price is great! It’s good for a college student

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an affordable but reliable printer. I like that there is an option to us the app but that a simple chord works!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Good printer for at home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a good printer so far. No issues to speak of, pretty quiet and easy to use. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer does a good job and looks good. Had a large problem getting it to accept the Instant Ink transfer from my old HP printer and spent an hour on the phone with HP . It would have been helpful to know that the printer goes to sleep and you must push the power button to wake it up so you can print. Considerably litter than my old HP printer so it seems more flimsy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent and Doesn’t Force Instant Ink Subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good printer for the price. It prints well enough for a casual household that only occasionally prints. The wireless factor is great as opposed to my previous printer. Ink replacement seems to be relatively inexpensive when you can find it in stock. Other reviews talk about the setup process, but I had no issue when starting this printer. It was very streamline and all works as expected. My one issue is with the scanner quality. When set to 300 dpi the images almost have a bit of chatter to them, as if the scanner head is stuttering. This mostly goes away when I increase the resolution to 600 dpi, but then the files become very large as a result. I use the scanner for scanning collectible cards for sale, so the images need to be accurate to the card’s condition. For this, it’s a little bit of a let down, but it still works, especially for the price. It should be noted that this printer does NOT force you to use the HP Instant Ink subscription service. It pushes it hard during the setup, but it is not a requirement.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Love this printer!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since purchasing and using this printer for over some time I would have to say that this HP Printer has been one of the best choice’s I’ve made. The print quality is great and it’s user friendly. You can’t go wrong with this printer. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good basic printer, if you have patience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A basic printer at a reasonable price. HP is poor at getting printers connected to devices.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Scanning

    Rated 5 out of 5 stars

    HP Deskjet 2724

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience since purchasing HP Products has been very good over the years. I have a HP Laser black and white printer for many years and it still works well. I have been buying HP laptops for many years. This HP Deskjet 2724 has so far been very good for scanning, printing and copying. I love the Instant Ink option.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works wireless with me WiFi great!! I can print from my laptop and my cell phone. It small/big enough for my small beginning business needs. Also, I love how light the printer is. There only complaint is that there were Zero instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Difficult to connect without a cord.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot connect to the printer wirelessly. Comes with 1 instruction sheet that says "install app on your phone to set up printer." If you want any info you have to print the pages. I have only printed black and white so far. The print quality was good and so was the speed. If I could print from my phone or computer wirelessly, then I would give 3-4 stars.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that your printer has not connected wirelessly like it should. I can understand why that, plus a lack of instructional material, would be a frustrating start to owning a printer, so I’ll offer some resources and information I hope will help.

      First, you can access a setup tutorial as well as user manuals, troubleshooting guides, how-to documents and software updates for your printer on our support site. Do that by following this link:
      - support.hp.com/us-en/product/hp-deskjet-2700-all-in-one-printer-series/29378157/model/31598174

      You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and wireless connectivity. You can find the page here:
      - support.hp.com/us-en/topic/diagnostics

      If you need further assistance, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty good for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this printer is pretty much what I expected. Already had a few issues with printouts based on the way it is designed to put the paper in but nothing extreme and only a few reprints. Overall if you need an inexpensive, easy to set up printer, this is a good option.

    I would recommend this to a friend
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