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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 3.8 out of 5 stars with 558 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers are pleased with the DeskJet 2724's ease of use, print quality, and compact size, frequently citing positive experiences with setup and scanning. However, some users reported difficulties with establishing and maintaining a stable wireless connection. The printer's affordability is also a commonly praised aspect. While some found the initial setup process challenging, many others found it straightforward.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 558 reviews
  • Rated 2 out of 5 stars

    Pulling my hair out

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it delivered yesterday. ALREADY a problem. Just with printing on plain paper. IT IS GOING BACK!!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to turn off and on and sometimes it doesn’t print out the paper.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not have multiple page scan option and dual side printing is manual

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Crappy Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is TERRIBLE! I constantly have to unplug it to get it to reconnect and be picked up by my computer. I print more error reports than actual documents! ugh! I missed my return period or this thing would be toast! DON'T BUY!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Durable printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very versatile printer! I do hate that I cannot fax with this printer. It was relatively inexpensive, so I would fret over that one option.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommended

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Inexpensive and is of poor quality

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for everybody

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is not for someone who needs it if you just need it occasionally fine but if this is something you’re looking for use on a daily basis don’t buy this spend the money and buys the better one I regret buying this this

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that you've not had the experience you expected with your printer, and I'm sorry for any resulting inconvenience. We aim to provide a reliable experience with our printers and support, so I’ll try to offer some helpful suggestions.

      First, for help solving problems or to learn more about your printer and all its features, you can access a setup tutorial, troubleshooting guides, how-to documents, user manuals and software updates here:
      - support.hp.com/us-en/product/hp-deskjet-2700-all-in-one-printer-series/29378157/model/31598174

      You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup, cartridge installation and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      If you need further assistance, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    This is a piece of trash!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst product I've ever bought from Best Buy! It drives me crazy to print with it. On average, I have to restart the machine 3 times to get it work once. Also the HP app and HP Printer service plugin gets stuck super frequently. I'll definitely ask for a refund!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not terrible. The printibg is very slow. I would not recommend it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Unexpected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot at this time write a review of this printer. I left town the day I bought it unexpectedly and I have not been able to hook it up yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my Home office it’s perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little printer for home/school use. I occasionally need to scan receipts for work and it does that for me, too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Melap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the top loader to much time to load paper in properly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scene in Office Space where they destroy printer..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You ever see the movie "Office Space" where they bash the printer to bits? That is how I feel about this printer. But the breakdown: It won't print from my laptop, just my phone. It is slow when it does print (from phone). Can't autofeed a scan. Scans don't go to laptop. Have to unplug it just to wake it up to copy/scan/print anything (again, only from phone). The app is garbage. The material quality is so cheap and flimsy. It's noisy. The print quality is average. It's ugly. Summary: I hate you HP 2724.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Print away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP printers always do what they are suppose to do. I have never had an issue with any of the HP printers I have purchased over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third one that I have bought there wireless and easily connected to an iPhone for the money you cant get a better printer .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST LITTLE PRINTER I EVER BOUGHT!!!!!!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUGHT THIS FOR A FRIEND AND HAD YOU SEND IT DIRECTLY TO HIM ... ALL I CAN SAY IS HE IS VERY GRATEFUL AND LOVES IT. MRS. SELLERS

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    hp deskjet 2724 wireless printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could not get it to connect to wifi tried several times, so I was unable to complete set up, brought it back to the store and returned it and bought a different model

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Jim

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used as of this date. Getting help on how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works find

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Setup was easy. I think it’s a fine printer for those people who just need to print something every now and then.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't express enough how much I hate this printer. I have never been more frustrated with a machine. It will only stay connected to the internet for a few hours then went connect again until it's completely reset or removed and set up with the hp smart app all over again. Then it works for a few hours and stops. I'm not new to using printers... I've tried to get help using the virtual assistant, I've caked but they will only let you speak of you have a case number... but I need to talk to someone to get one so I'm in limbo. If this thing didn't cost $70 I'd toss it off the balcony. I like the hp smart app. Repositioning images and having it list final print dimensions is genius. But it's not worth it if I can't even use it.

    No, I would not recommend this to a friend