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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 558 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers are pleased with the DeskJet 2724's ease of use, print quality, and compact size, frequently citing positive experiences with setup and scanning. However, some users reported difficulties with establishing and maintaining a stable wireless connection. The printer's affordability is also a commonly praised aspect. While some found the initial setup process challenging, many others found it straightforward.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 558 reviews
  • Rated 4 out of 5 stars

    HP Deskjet 2724

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean design and looks good. Replaced an old printer from HP, took a little getting use to using the HP Print App on phone, but easy once you've used a few times. I typically scan multiple page documents and there is no auto feed for scanning. You need to place each page on scanner bed and save the pages into one document. Not a huge deal, but does require more work than a printer with auto feed capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great little printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really really nice !!!! No hassle using it. Printed great right from my phone. !!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    THE NEW PRINTER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT IS GOOD FOR THE MONEY SI FAR MO ISSUES AND IT SEEMS TO WORK JUST AS IT SHOULD, I NEVER HAVE ANY ISSUES WITH HP PRINTERS

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Yeah mint green

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to use, efficient, priced right. For the price does the job well

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 1 out of 5 stars

    Expensive paperweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the biggest pile of doo doo money can buy. (Well, the majority of HP products are). I am an IT professional and have a well understanding of how tech works. This paperweight was designed to fail and make the end user miserable, and HP a quick buck. Setup was terrible, would not connect at all with either a Mac, iPad, or windows machine. When I got it set up with my iPhone, it either threw a “paper size error” or print very itty bitty tiny. The web UI sucks, and the HP dumb app is useless. Stay far far away!

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that your printer was so difficult to set up, that it has not connected wirelessly like it should and has displayed unexplained error messages. I can easily understand why that would be quite a frustrating start to owning a new printer, so I’ll offer a resource and some information I hope will help.

      I can’t tell from your review why your printer has performed this way, so I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    best printer for price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up have had it for 2years and works perfect still!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Nice!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a breeze. Print quality is very nice. This printer was a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to my daughter and son in law for Christmas, they told me they love it. It looks good and works great!’

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and easy to use. Much better than other printers I’ve had in the past!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Fair priced printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is a very good printer. A few glitches getting it running but it was all figured out in the end

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Printer for the price. Easy to use and easy to set up.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Ehh..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is kinda wonky. Some times it works, some times it doesn’t. I have to unplug it then plug it back in most of the time because it’ll be unresponsive. And the “print from your mobile device” feature hasn’t worked at all for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Happy shopper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer/scanner at a good price. Recommended for those in the market.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Printer Blues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little difficult at first. Had a hard time getting it and my phone to hook up. Not sure if it is the internet or just haven't got the technology to make it work everytime . It's like it has a mind of its own. But overall happy with it . I can print pictures for my grandbabies to color. And print important messages my daughter's love having it to print business cards.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Super Mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, good quality print. Love that it copies and scans as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. It printer so clear and it is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Makes printing easy from laptop and chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Perform for the equal value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to install. So far no problem with the printer. I do suggest to ask for a review after a month or 2 because most problem or issue will not show right away. That is why for now I give this 3 stars.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 3 out of 5 stars

    me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like on the setup it practically forces you to use your cell phone. I don't want the app on my phone! Setup would have been a lot easier if it hadn't done that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    My printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer easy and affordable the best purchasecmade in 2020

    I would recommend this to a friend
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