Customer Ratings & Reviews
- Model:
- DeskJet 2725
- SKU:
- 6421533
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet 2725's ease of use and print quality, frequently citing its user-friendly setup and sharp output. Many also appreciate the printer's affordable price and compact size. However, some users experienced difficulties with wireless connectivity and setup, while others reported reliability issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Wireless connectivity
WORTHLESS PRINTER
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a terrible printer. It’s difficult to connect wirelessly and won’t stay connected. So I plugged it directly to my laptop. It worked for a while and then wouldn’t print again. I allegedly needed to complete setup which required signing up for automatic ink delivery. Then it still won’t print. I’m inclined to take it outside and smash it into tiny pieces in my driveway.
No, I would not recommend this to a friend Perfect all in one printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hp has the best all in one printer, copier and scanner great for home office or for school.
I would recommend this to a friendAwesome value printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome - this printer has been performing exactly how we expected based on the others reviews and ratings. I would recommend purchasing if you get the opportunity.
I would recommend this to a friend- Cons mentioned:Wireless connectivity
Worth the $25 I paid for it...barely.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I didn't get this when it was on special for $25, I would have returned this printer. Even on the latest firmware, it constantly loses its wifi connection and you have to manually unplug and replug it to restart the system. It is the ONLY device (out of 30+) that has this issue, so no it'a not my router or network settings. The print quality is only so-so when it is working.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has failed to maintain a reliable wireless connection and rendered prints of lesser quality than you’d like. I can wholly understand why the need to frequently reset the printer in addition to dealing with the quality issue would be a frustrating combination. I would love to help you remedy this situation, so I’ll point you toward some resources aimed at making that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity and printer-offline difficulties. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
You might also gain useful information by following the steps listed in this guide to improving print quality, including faded or streaked prints, color or black ink not printing properly or at all, and blurred or fuzzy text:
- support.hp.com/us-en/document/c06557991
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
deskJet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice once i spent 150.00 too have it setup??? unreal i followed all instructions and was the same as the geek
I would recommend this to a friend- Cons mentioned:Wireless connectivity
Don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm actually returning it this weekend. Finally used it this week and it SUCK!!! It constantly saying its offline, don't print. I have to constantly unplug it for it to restart, it took hours to get it to connect to my wifi and worst of all I went to scan something and the app says that the printer don't have that option. Its definitely a waste of time and money. DON'T WASTE YOUR MONEY
No, I would not recommend this to a friend Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does all the jobs "
I would recommend this to a friendGreat wireless printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that this wireless printer and be plugged across the room and my son's laptop and my computer an both print to this . Great printer for the price
I would recommend this to a friend- Pros mentioned:Price
Good Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer, reasonable price but I got a defective printer
I would recommend this to a friend printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love my new printer it works just great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i am glad choose this printer!
I would recommend this to a friendFair
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1. Overall Setup and usage is not user friendly. 2. Overall App, Settings, Wifi connectivity have frequent issues. 3. very difficult to customize/preview print other than from App. 4. Frequent disconnection, have to struggle every time to transfer and get the prints done. 5. Printing speed is quite slow. 6. Scan quality is not great especially with Black & white text.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that you’ve had a difficult time with your printer. I can wholly understand why issues related to setup, connectivity, software, speed and scan quality would be a pretty big letdown. We aim for customers to have a better experience than what you’ve described, so I’ll suggest some resources that I hope will help you get the printer working as it should.
First, I recommend you visit a page on our support site that has diagnostic tools for various tasks and issues, including wireless connectivity. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
I also suggest that you follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
You might also find useful information in a guide to improving scan quality. It covers what to do when the scanned file on a computer or the printed output has vertical lines, incorrect colors, color bands or poor resolution:
- support.hp.com/us-en/document/c05343887
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Perfect printing soluti
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and the instructions were spot on. The company is very responsive and helpful. Perfect size for small print jobs. Love using it on my iPhone
I would recommend this to a friendgood home printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great printer for home office and basic printing needs..Easy connection to wi-fi network and ink refill plan is cheaper than buying at a store..
I would recommend this to a friend- Cons mentioned:Wireless connectivity
Spend more and get a better printer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m glad we got this on sale. I have a hard time getting it to connect to my phone.
No, I would not recommend this to a friend great price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer hard to navigate. Mainly because I have a old phone. overall once you do get the hang of it awesome product
I would recommend this to a friendWorst printer ever!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This should be my worst printer purchase ever. Before this I had Canon, worked fine with no issues. I tried printing from Windows, MacBook, iPad and even iPhone. Out of 20 tries since last 2 days I could only print just 3 copies and 2 out of those were printed in small fonts. I tried with and without HP app, but all in vain couldn't print my important document. I will be returning this back to Best Buy this week. I would definitely would not recommend this to anyone.
No, I would not recommend this to a friendLove this printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer! I love the ability to copy pages by lifting the lid. Makes it very easy. Great quality of printing.
I would recommend this to a friendWorth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup is easy if one sees a YouTube video. Just reading the instructions might not be sufficient. However, for a price $25 this was a steal of a deal.
I would recommend this to a friendIs fine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job. You get what you pay for and we paid $30 for it. We use it maybe once a month for ad/hoc purposes and is fine
I would recommend this to a friendBest in
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s so simple to and I could print from my phone via wireless. I purchased them on sale and i use them for basic prints. No issues and easy set up
I would recommend this to a friend