Customer Ratings & Reviews
- Model:
- DeskJet 2725
- SKU:
- 6421533
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet 2725's ease of use and print quality, frequently citing its user-friendly setup and sharp output. Many also appreciate the printer's affordable price and compact size. However, some users experienced difficulties with wireless connectivity and setup, while others reported reliability issues.
This summary was generated by AI based on customer reviews.
Works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful replacement for an old Dell laser printer
I would recommend this to a friendHP Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but it wasn't very easy to install..
I would recommend this to a friendWish I could go back in time and no buy this
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After less than 2 years the rollers are not working correctly, causing the paper to feed in at an angle and the print job to fail. HP's solution? Buy a new printer! They literally offered no other solutions to this issue. I was unable to receive troubleshooting advice from HP other than purchasing another printer from them. In addition, the HP app on my computer has never worked correctly. It always displays the printer as "offline" even as it is literally in the middle of printing. Do not waste your time or your money on an HP printer.
No, I would not recommend this to a friend- Cons mentioned:Wireless connectivity
Thumbs down
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer sucks. Thank God I only spent $25 on it. It works when it wants to. If you have a Mac don't even bother, it doesn't connect or won't stay connected to it.
No, I would not recommend this to a friend - Cons mentioned:Wireless connectivity
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is a waste! I was trying to set it up for hours and it would not connect, I even brought out "the old wire" lol and still nothing. Waste of time and money!
No, I would not recommend this to a friend Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was delivered quickly (same day) so that’s why I gave it a 2. However it stopped working after 2 weeks. Spent hours on with HP support and nothing worked. Returned it and bought a different printer.
No, I would not recommend this to a friendHP Printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low cost and even lower features. Printer has the most basic rudimentary controls. Software is quite good. If you don't mind slow printing then it can be a decent unit. I bought it because of its small footprint.
I would recommend this to a friend- Pros mentioned:Print quality
Not recommended
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it actually prints it works great. Have to restart it, un plug it several times to get it to print. Sometimes it still doesn’t print.
No, I would not recommend this to a friend DO NOT BUY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your money on this printer. Every time I need to print something, there is an issue printing i have to unplug the printer or it will say the printer is already in use and it isn't. It has problems connecting to the Wi-Fi. I have owned the printer for not even 3 months and I have called customer service three times already , it will work for a day or so and have another issue. To be fair, Tech Support is pretty helpful but you have to stay on the line for hours and the same issue will occur every time when I print. I cant return it cause i missed the return date.
No, I would not recommend this to a friendGreat quality, hard to set up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 stars because it’s so hard to get it to connect to wifi and connect the printer to internet for the automatic refills.
No, I would not recommend this to a friendOK Printer- not for everyday use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a good printer as long as you dont need it that much, if you print alot like I do then your always running out of ink. if I could go back id buy a more expensive unit that holds more ink
I would recommend this to a friend- Cons mentioned:Setup
Don’t buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The WORST setup EVER!!! Don’t buy!!! Price is not worth the headache. Even after you figure out the setup process, the printer is SOOOOOOO SLOW!!!!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer was so difficult to set up and has rendered prints so slowly. Your review is brief, but your exasperation is clear – and totally understandable – so I’ll suggest some resources that I hope will help you remedy the issue and get your printer working to your satisfaction.
First, I recommend that you follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
Also, often just updating the firmware can help improve print speed. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168
If this problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Worst printer ever
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a 0 star printer. In 26 years of owning printers, the only thing worse than this one is HP's customer service. My printer hasn't worked for MONTHS. Nobody will get me to the right department. Nobody will give me a case number. Nobody will complete a call without being disconnected or intentionally hanging up on me. (I haven't been rude or anything.) So here I am literally throwing away a printer under warranty because it doesn't work and I can't get help. I will never purchase another HP product.
No, I would not recommend this to a friendGrifters are everywhere
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The absolute worst product that I have come across in a very long time. Where is the USB port. the box says (yes the box, there are no instructions) that there is a USB port? I cannot set up the Bluetooth, cannot print from the phone, and items sit in cue and then just turn into errors. I want my money back. HP should be investigated for this scheme right here!
No, I would not recommend this to a friend- Cons mentioned:Wireless connectivity
Complete waste of time
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of time. Couldn’t connect to web services. Tried for hours to no avail. Put it back in the box, the very same day that I received it.
No, I would not recommend this to a friend - Cons mentioned:Wireless connectivity
RUN!!! Don’t buy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Could not get it to connect to wireless function. I will be returning ASAP do NOT waste your time or money on this foolishness!
No, I would not recommend this to a friend - Cons mentioned:Wireless connectivity
Wireless?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to connect with Wi-Fi, Still not working, I might have to buy the cable for this printer. don't know why the name is 'wireless'.
No, I would not recommend this to a friend - Cons mentioned:Setup
Poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow.. Have to use an app and plug in for use Doesn't point right away after pressing ori t button. You get what you pay for
No, I would not recommend this to a friend - Cons mentioned:Reliability
Good while it works
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working in 6 months. Nice while it worked for kids schoolwork. Now I’m left with a printer that don’t work.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer stopped working after you’d had it only six months. I can certainly understand why that would be quite an unwelcome shock, especially if it worked well beforehand and gave you what you needed in a printer. I want to help you remedy this situation, so I’ll direct you to a resource and some information aimed at furthering that end.
I can’t tell from your review what issue your printer faces or why it stopped working, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Must have patience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked up this printer for my grandma very inexpensive however you must have a lot of patience to get connected to Wi-Fi Via the HP app it is not an easy process
No, I would not recommend this to a friend