Customer Ratings & Reviews
- Model:
- DeskJet 2725
- SKU:
- 6421533
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet 2725's ease of use and print quality, frequently citing its user-friendly setup and sharp output. Many also appreciate the printer's affordable price and compact size. However, some users experienced difficulties with wireless connectivity and setup, while others reported reliability issues.
This summary was generated by AI based on customer reviews.
Not user friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal but not user friendly. Unable to sync to tablet / phone / laptop. Returned.
No, I would not recommend this to a friendDon't do it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A waste...buyer beware! I really wanted to like this, but it worked all of 5 minutes. It took more time trying to set it up than actually getting it to print. It's going back!
No, I would not recommend this to a friendUseless
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one of these printers. Could not get it to connect to the Wi-Fi. Took it back to the store. Got a replacement sent to me. Could not get that one to connect to the WiFi either. Even with assistance from my friend who owns a computer service company could not get it to work. Very disappointed in this printer.
No, I would not recommend this to a friendDon't waste your money or time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is the worst! I'm really sick and tired of having to unplug it & plug it back in just to get it to work because it won't come out of "offline" mode. Really annoyed that Best Buy's return window was only 15 days too. Total waste of money. I'm never buying anything from Best Buy again.
No, I would not recommend this to a friendMeh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly says printer is busy. Always having to unplug and restart.
No, I would not recommend this to a friendUnlucky to have this printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We used this printer for 2 days and it is giving error message that printer has some error but doesn't provide more details and doesn't print the document. Disconnecting and reconnecting resolved the issue once but got the same error message again. Not sure what to do with the new printer.
No, I would not recommend this to a friendOkay for very small jobs
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets the job done, but it's not the most efficient printer.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you've not had the experience you expected with your printer, and I'm sorry for any resulting inconvenience. We aim to provide a reliable experience with our printers and support, so I’ll try to offer some helpful suggestions.
You mention efficiency, which could relate to print speed. If that’s the case, I recommend that you follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including cartridge installation and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
For more help solving problems or to learn more about your printer and all its features, you can access a setup tutorial, troubleshooting guides, how-to documents, user manuals and software updates here:
- support.hp.com/us-en/product/model/38056354
If there's any specific way that we can help you, I hope you’ll get in touch with us directly for support. We're always here and would be more than happy to help you make the most of your experience with the printer. On our site you can get help from a virtual agent, search our extensive knowledge library or check your printer’s warranty status. Get in touch via this link:
- support.hp.com
Keith
HP Care
hp.com/support
HP 2700 Series
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable get correct print size . Unable to get assistance
No, I would not recommend this to a friendOffline printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.alway fail to connect with the WiFi. A local printer. Totally bad.
No, I would not recommend this to a friendNo printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t work how i needed it to so i purchased a different one
No, I would not recommend this to a friendNot the right printer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the printer. Hard to install, you need an app, in order to use it. Didn’t print well. I don’t know. But not the printer for me. I wanted to return it but I was hospitalized for 4 months and it was to late to return. (Who needs a printer?)
No, I would not recommend this to a friendSpeed is an issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The print quality is fair, but the speed is troublesome. It took me about an hour to print 20-25 pages out, but the warranty is only for around 2 weeks. Because of this, I’m probably going to have to get another printer and don’t know what to do with this one.
No, I would not recommend this to a friendAvoid it!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No stars if I could. Set up was a pain in the ar-se and not only that but HP support doesn’t show this printer. Returned it the next day. A lady behind me also returned this same printer for the same issues. In the end, my 10 yr old HP printer works better.
No, I would not recommend this to a friendWireless Printer 2725
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this printer only 5 months and it now it won't print. I don't think it is getting the signal from my computer. It will still do copies but only in color, not black and white. Very disappointed. I wouldn't recommend this printer to anyone.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer stopped printing because of a connectivity problem and will copy only in color and not black and white. The disappointment you express is certainly understandable, considering you’ve had the device only five months. With that in mind, I’ll suggest some resources that I hope will help you get what you need.
First, I recommend that you can visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
I also suggest following the steps listed in this guide to improving print quality, color or black ink not printing properly or at all:
- support.hp.com/us-en/document/c06557991
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
TOTALY DISSAPOINTED !!!!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is a total dissapointment, It prints at a very, very, slow pace ! Even though the Ink cartridges are new, it is very faint print, I I am extremely dissapointed in it. ! I THINK IT IS A PIECE OF JUNK! The sheets print at a turtle pace.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I'm sorry to hear that your printer is yielding prints so slowly and of poor quality. It’s easy to understand why that would quickly become frustrating. We want to make sure that your printer is reliable for any urgent printing needs, so I’ll point you toward some resources I hope will help.
First, I recommend that you follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
Also, often just updating the firmware can help improve print speed. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168
If the problem persists – and for input on the print-quality issue – please reach out to us for support. We're always here to help. You can contact us directly via your preferred method at this link: hp.com/contactHP
Keith
HP Care
hp.com/support
Cant use it unless I have the tri color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tri color cartridge keeps saying error, and the cartridge is brand new, so much for printing. Thanks HP!!!!after reading certain reviews there’s more customers having the same problem, so let’s read reviews before purchasing. Lesson learned
No, I would not recommend this to a friendSorely disappointed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer did not connect to phones or computers. I could access only virtual customer support which did not help. I will not support a business without easily accessible technical support again if I can help it. It is a good copier.
No, I would not recommend this to a friendHorrible product don’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy it..waste of money The software does not work properly and integrate with the printer. I was able to take one print after purchasing it. It always shows printer busy. Invest $50 more u will get a better printer. Don’t buy this one
No, I would not recommend this to a friendCartridge problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is nice and useful but when I bought printer my tri-colour cartridges is not working. I contacted Best Buy but no luck for replacement and need to visit to stores to see if I get new tri-colour replacement or will they deliered
No, I would not recommend this to a friendBad experience with the HP DeskJet 2725
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In reality I thought that the company HP that I have used previously, this model was of good quality and easy to install or use and is not true in the wifi connection. I would not recommend this printer in any price it could have.
No, I would not recommend this to a friend