Customer Ratings & Reviews
- Model:
- DeskJet 2725
- SKU:
- 6421533
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet 2725's ease of use and print quality, frequently citing its user-friendly setup and sharp output. Many also appreciate the printer's affordable price and compact size. However, some users experienced difficulties with wireless connectivity and setup, while others reported reliability issues.
This summary was generated by AI based on customer reviews.
Not goog
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not connect through mobile.Need to restart and setup everytime
No, I would not recommend this to a friendTrash product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash b trash simply trash worst human invention ever tbh I’m mad b
I would recommend this to a friendNot friendly and expensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good and not friendly printer and expensive for This work
No, I would not recommend this to a friendthis printer sucks.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zero stars. Both printers I got had paper jams. Do not buy.
No, I would not recommend this to a friendPure junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst printer I've ever owned! Will not get another one ever!
No, I would not recommend this to a friendbad experience
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer never worked properly. always it troubling me.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Nara.
I’m sorry to hear that your printer has not worked like it should. Your review is brief, but your frustration and disappointment are clear – and wholly understandable – so I’ll offer you some resources and information that I hope will help you get the printer working to your satisfaction or otherwise resolve the situation.
First, I recommend you visit a page on our support site that has diagnostic tools for various tasks and issues, including cartridge installation and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
For more help solving problems or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals and software updates here:
- support.hp.com/us-en/product/model/38056354
If you need further support, I recommend that you reach out to us so we can work through any necessary troubleshooting with you. On our site you can get help from a virtual agent, search our extensive knowledge library or check your printer’s warranty status. Get in touch via this link: support.hp.com
Keith
HP Care
hp.com/support
hp
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.do not buy this is not working just wasting money and time
No, I would not recommend this to a friendWaste of money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connecting to the wifi and assistance from hp is horrible.
No, I would not recommend this to a friendWorst printer ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money it is the worst performance ove wifi
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Zeik.
I’m sorry to hear that your printer has performed poorly for you. I can’t tell from your review what specific problems you’ve encountered except that they involve wireless connectivity. Nonetheless, I’ll offer some resources that I hope will help you remedy the situation and get the printer working to your satisfaction.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity and printer-offline difficulties. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning difficulties. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Not for the inexperienced hookup artist.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.clumsy to hookup small paper storage will be returning.
No, I would not recommend this to a friendWon't print
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work it wouldn't print I need to return it.
No, I would not recommend this to a friendPrinter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The HP Printer was not compatible to my HP Computer
I would recommend this to a friend- Pros mentioned:Ease of use
Great printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for school work and easy to use. Would definitely recommend.
I would recommend this to a friend Good for basic printing needs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate that you need to pay an ink subscription fee. But printer works good for basic needs. Pictures don't print that clear.
No, I would not recommend this to a friendPrinter/Scanner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this printer. And having a scanner is great! Reasonable price
I would recommend this to a friendAwesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it... I have used it for the last three years and have never had any issues with it.
I would recommend this to a friendBig printer for little money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice you are enjoy this printer is very well-made
I would recommend this to a friend- Cons mentioned:Wireless connectivity
Printer is on and connected but is just not workin
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know if it's user error or what, but we cannot get this printer to work at all. The initial set up took almost 2 hours. It didn't wanna connect to my wifi and would not show any wifi on the set up page. I finally got it connected and it printed off 2 pages for me, and now it won't do anything at all. We've tried several different ways to get pictures or documents to print, and it's not doing anything at all. Not making sounds or anything. We have made sure the printer is on, and reset the router and printer. I even checked my wifi app and it shows the printer is connected. But we just cannot get this printer working. SO we are taking it back tomorrow to get a refund. Not sure what else we can try. We've sunk over 6 hours into this printer at this point.
No, I would not recommend this to a friend - Cons mentioned:Wireless connectivity
Super bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually do not review things, but if something really is this bad, I cant help it, so here is an honest review. Wish I could give negative stars. Worst thing i have ever bought, Print Quality is really really bad, and customer support does troubleshooting along with you on a call but in the end they would suggest to live with the poor quality of this printer. Another bad decision on my end was to sign up for the instant ink service, so I bought a printer so that I don't have to pay for my occasional printing needs at some store, but guess what, even after buying the printer, you still pay for each print you take, and if the printer cannot accomplish a connection with HP then it just wouldn’t print, and it is really easy to exhaust your page limit for whatever plan you choose in instant ink, because you will have to print the same page a gazillion times to get lucky with the print quality you are satisfied with. Printer being under warranty I reached out to the customer care multiple times for different issue, but they prefer to spend hours troubleshooting, instead of just replacing a 60-70 bucks printer. And ofcourse at the end the only solution they could suggest was a windows update and something wrong in the PDF viewer software, because their printer can never be defective. I even believed that and tried different softwares and devices but nothing worked. Very very bad experience, would never buy any HP product again.
No, I would not recommend this to a friend Very poor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality. You can’t print more than 20/25 pages with a full toner
No, I would not recommend this to a friend