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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3780 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers recognize the DeskJet 2755 as being easy to use and having good print quality, with many praising its affordability and compact size. Positive feedback also highlights the printer's straightforward setup and satisfactory performance. However, some users experienced challenges with wireless connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 3,780 reviews
  • Rated 3 out of 5 stars

    Average quality for a budget printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average quality for a budget printer. Instant Ink difficult to turn-off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Behold! The WORST hp printer.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO.NOT. BUY. IT. Constantly loses communication/ gets disconnected form my pc which sits right next to the printer AND router. You thought your ex had bad communication? Well this printers ability to communicate is worse. Basically: *terrible set up process *terrible connection with your devices/ constant disconnect *Constantly prints test papers and wastes a bunch of ink. *model number on printer (2755e) does not match directions nor what pops up on your computer (2700 which; makes you think its the wrong device.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not a bad unit unless you need tech support

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for almost a year. After a power outage it failed to connect wirelessly. After SIX HOURS with two different tech support teams it still doesn't work, and the promised call back for further diagnosis never happened. My time is too valuable to mess with this any further, so into the trash it goes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A disappointing purchase to me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer because I already had two opened cartridges HP 67XL(colerd&blak inc) that I bought mistakenly for my older printer HP2130. 1st: The new printer came with two new cartridges that I wanted to do not open and save for later, but this never happened because the printer won't allow you to get it set up until you put the standard cartridges that come with - HP 67, so one pair of cartridges will get dried soon. 2nd: There is nothing about "simple and clever" in HP ideology especially when you think about their software... I'm a network engineer for more than 10 years and this didn't help me to not get frustrated during the printer setup, the wifi glitched all the time, and needed to follow the installation procedure many times. PS: still can't print from all my LAN PCs/Laptops, need to figure out what's wrong :) Good luck!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Get what you pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t get it to hook up to my computer. My daughter has tried also and couldn’t do it

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Josie.

      I’m sorry that your printer has not connected to your computer like it should. It’s easy to understand why that would be quite a shock with a new device, especially considering you sought the help of a family member without success. I want to help you get the device connected and working to your satisfaction, so I’ll provide some resources aimed at making that happen.

      First, if you’ve not done so already, I recommend that you follow a setup and connection tutorial specific to your printer you can find on our support site. On the same page you can also access user manuals, troubleshooting guides, how-to documents and software updates. Do that by following this link:
      - support.hp.com/us-en/product/model/2100187846

      You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
      - support.hp.com/us-en/topic/diagnostics

      If you need further assistance with setup, connectivity or anything else, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP 2755

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer for the price. I am using it for mostly B&W printing (home office use) and it is great for that

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP 2755e - Normal operation is impossible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the HP 2755e wireless printer. Documentation says setup must be done via a wireless connection, but it can operate using a USB connection. It does not work. I cannot get this printer to work. I went to Best Buy last Saturday, and was told that this is a common problem. The return policy is limited to 10 days, but I have spent over 10 days trying to get it to work with no success. Never will I ever purchase HP again.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Sally.

      I’m sorry to hear that your printer has been so difficult to set up and that you’ve still not been able to make it work. It’s no surprise that you’re frustrated, considering the harsh setup process and the fact that you’ve missed the retailer’s return period. I want to help you remedy the situation, so I’ll direct you to a resource and offer some information I hope will accomplish that goal.

      First, I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts who can help you assess what’s going on and find a solution, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    HP-DeskJet 2755e WIP w/ 6mos Instant Ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR SO GOOD !!! GOT THE FREE INKS, TOO !!! NOT FOR HIGH VOLUME QUICK SCANNING.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad interface, and no double sided printing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an easy interface, and this does not print double sided!! I didn’t even think there was such a thing as a printer that didn’t do two-sided printing. When I tried to select two-sided, it wasn’t even an option! Extremely disappointed with both of those two things. I loved my other HP printer and the only reason I needed to get a second one was paper got jammed in the first one so terribly there’s no way to get it out without taking the printer apart.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done! Excellent product for price! Has a great scanner as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was right on time and on sale, it works great!! No more library copies!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small printer, great for home use. Excellent fir young users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to set printer up fine. Instructions were easy to follow.rg

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Basic printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic printer for a low price. Great t if you don't do a lot of printing. Must have wi-fi on to copy.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size
    Cons mentioned:
    Connectivity
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great for Very Specific Users

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent entry-level printer aimed at a very specific set of users. Functionally, this model handles printing and scanning as well as other models do in the same price range. Inserting and replacing ink cartridges is a snap, and the unit is compact enough to fit on top of a low bookshelf (or, in my case, on a storage tower). Where people might get frustrated with this model is in the focus on the HP Smart App. Users can't even complete setup without downloading and installing it. If you're used to printing from mobile devices like cell phones, you're already familiar with having to navigate software menus to send documents to wireless printers. Android users in particular usually have to go through (at a minimum) the HP e-services plug-in in order to successfully send a document for printing. The HP Smart App is essentially an attempt to provide a common method for interacting with a printer across multiple platforms, including iOS, Android, Windows 10, and Mac OSX. If you're just as likely to print from your phone as your computer, then this app might be a good solution for you. The app is clean and well-designed, even though it does nag users to enroll in HP's auto-refill Instant Ink program. Within it, users can see their printing queue, their ink levels, and the status of their recent printing requests. Users absolutely have to use the app to check information that would be typically available on the printer display, since the display on this model has been downsized in keeping with the focus on the HP Smart App. As far as connectivity issues go, one thing prospective buyers should bear in mind is that the printer will go into sleep mode when not in use and will not be discoverable over a network until woken up again. This is actually true of most HP printers, but not clearly communicated in the set up process or the app itself. The frustration some people are having with the seeming tech failures of the printer is consequently understandable, but something that could be fixed in a future app update that will simply send a "wake your printer up" message when users try and print while the device is sleeping. There are some benefits, though, if uses are willing to accept the app as a printing helper (which is what it is intended as). If you think of the app as a common, platform-agnostic solution that will enable printing from your phone, tablet, or computer, then you might even find the experience more convenient. If you'd rather work with a more familiar "set and forget" wireless printer, then you might be interested in a different model. In summary, this model is well worth the price for its feature set and build quality, but buyers should take note that desktop printing might require some more steps than you're used to. If you print primarily from mobile devices, the streamlining of the print menus in the Smart App may make this a great experience for you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not make Bluetooth work on this printer have had other people try also……

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the printer. Only downside is it is not easy to turn on or off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product value very decent and practical

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wireless printer am able to print from my IPad, phone, and Chromebook with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New printer works as old one didnot and the squad could not fix it

    I would recommend this to a friend