Customer Ratings & Reviews
- Model:
- 3XV17A#B1F
- SKU:
- 6404823
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the DeskJet 2755 as being easy to use and having good print quality, with many praising its affordability and compact size. Positive feedback also highlights the printer's straightforward setup and satisfactory performance. However, some users experienced challenges with wireless connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Good choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I set up with out no hassle,very fast and easy, good choice now
I would recommend this to a friend No real pros, just cons
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The set up process was very invasive, with HP demanding far more info than they need. The printer will only use official HP chipped cartridges. The printer uses far too much ink. It prints slowly, and exceedingly noisily. It also eats a fair amount of paper. Even at just $80 this printer is a waste of money
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Rick.
I’m sorry that your printer has performed poorly for you. It’s no surprise that you’re frustrated here, considering the device has rendered prints slowly, made unexpected noise and used ink more rapidly than you’d anticipated. We want our customers to have better experiences than what you describe, so I’ll provide some resources I hope will help you remedy the issues at hand.
First, I recommend that you follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
Also, often just updating the firmware can help improve print speed. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168
Next, I'll explain one factor that might be causing the noise you hear. While your printer is powered up, it makes sure that the nozzles are regularly cleared, which can be noisy, especially if the printer is on a hard surface. I suggest you try placing the printer on a padded surface to muffle the vibrations that occur.
If any problem persists – and for tips on how to print more pages with less ink – I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Recommend not to buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't even fit standard paper size to print documents. I even exchanged for a new one and still doesn't fit. My paper fit the tray, but I can't move the paper adjustable to make my paper fit. Only fits smaller size paper. Even got Best Buy tech to help, they can't even do it. Basically a useless printer.
No, I would not recommend this to a friend- Pros mentioned:Size
Great printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little printer. Perfect for homeschooling and work needs
I would recommend this to a friend - Pros mentioned:Print quality
HP Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to set up but once done is a great printer!!
I would recommend this to a friend - Pros mentioned:Price
Awesome product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous product in this price range. An east go purchase.
I would recommend this to a friend - Pros mentioned:Size
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, not heavy and fits nicely in a small home office
I would recommend this to a friend good printer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice printer, but was frustrating to set up for me. the steps are not well noted in app needed to manage.
I would recommend this to a friend- Pros mentioned:Ease of use
Plug and play
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use at a decent price. Havent had any issues at all.
No, I would not recommend this to a friend Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality printing, but a little difficult to set on wifi, it's getting disconnected from wifi every time it is turn on.
I would recommend this to a friend- Pros mentioned:Ease of use
love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really easy set up and love the wireless capabilities
I would recommend this to a friend - Pros mentioned:Ease of use
My HP life saver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer, easy to setup. Came with ink delivery.
I would recommend this to a friend - Pros mentioned:Print quality
ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it easy to connect fast print is clear will buy it again
I would recommend this to a friend printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer was nice, had trouble trying to get it to print. Had to have geek squad set it up. Directions in package are useless
I would recommend this to a friend- Pros mentioned:Print quality
Good product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this printer very good quality I will buy again soon..
I would recommend this to a friend Your whole organization needs a fresh start
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the friendliest place to shop and certainly could use employees that knew their products. Also, shipping is lousy
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Not bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well when connected but can be a pain to get connect, especially with multiple devices
I would recommend this to a friend - Pros mentioned:Print quality
HP Printer 2755
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer for the little work I need it for.
I would recommend this to a friend 6 months of free ink is a lie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Says it comes with 6 months of ink and ran out of black in 3 weeks. Impossible to get customer service to fix.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that you’ve encountered difficulty with the ink offer that was part of your purchase, and that you’ve not received the support you need. It’s no surprise that you feel frustrated and put off by this. I want to help you understand what’s happening and receive what’s due, so I’ll provide some clarifying information and resources that I hope will lead to that end.
First, printers such as yours don’t ship with a six-month supply of ink. Rather, the purchase includes six months of enrollment in our Instant Ink program. In it, you choose a plan based on the number of pages you would like to print monthly, and replacement cartridges are shipped as needed based on usage. Once the free period expires, you are billed on a monthly interval.
Instant Ink should have been an option for you when you set up the printer. If it was not, or if you did not enroll, I recommend that you contact us directly so we can assess and resolve the situation. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
- Pros mentioned:Setup
HP Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer was super easy to set up and has been working great!
I would recommend this to a friend