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Customer Ratings & Reviews

$20.46

Customer reviews

Rating 3.9 out of 5 stars with 5285 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

73%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 5,285 reviews
  • Rated 4 out of 5 stars

    MichaelL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent printer for the money and the sales guy was impressive! Thx !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality printer works excellent for us an all our needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite Store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Very easy to set up. It does everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp printers are the greatest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can not buy a printer this good for such a low price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great Printer, crappy hardware and support!!!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great, however it took 1/2 a day to hook up with an HP expert. Their HP Smart is crap!!!! Such a waste of time. I took two back before I found the HP hotline. Wasted a whole day!!!!

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry you’ve had such a difficult start with your printer. Your exasperation comes as no surprise, considering you endured a lengthy setup process and difficulty with the HP Smart App. I want to help you have a better experience with the printer from here forward, so I’ll direct you to some resources aimed at meeting that goal.

      First, to learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
      - support.hp.com/us-en/product/model/2100187854

      Next, I suggest that you follow a guide on our support site to installing and using the HP Smart App, especially the FAQ portion, which covers common questions as well as difficulties users have encountered. It covers operating systems including Mac OS, Windows, iOS and Android. Find that guide here:
      - support.hp.com/us-en/document/ish_1716406-1413451-16

      If you need further assistance with anything, I suggest that you reach out to us for support so we can assess what’s happening and find the best course of action. As you might already know, HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Was a struggle

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two stars because I don’t know it the printer I bought just had lots of issues or if it’s across the board. The quality was great. I wish it had a touchscreen and you could control the printer from the printer. I bought this one because it offered faxing but I spent over 6 hours with HP support having to reset it and reconnect it and then it would disconnect again and say offline. Went round and round until we decided to return it and buy the next model up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick & easy set up. Prints from phone, tablet or laptop. 6mos of ink included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to upgrade from an old Kodak printer. I like the fact that I can control everything through the app. It makes printing and scanning even easier. I’ve used it for my kids school work and has been very useful. Ink isn’t that expensive either. That’s always a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great printer. It’s works at a good pace and the ink is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the home office. Easy to set up and operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deskjet 4155e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and easy to use. Simple and quick set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Louisiana Queen

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an efficient and smart printer. Love that it is compact enough for small spaces. It is great for little big jobs. This printer was very easy to use and setup. I highly recommend for purchase if it fits your needs in the home, small business and for students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great results when using and easy setting up. Nice look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as advertised. Easy to set up and to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works very well, no problems at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is perfect for everyone who has to work from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this printer very quiet and well put together

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good all in one printer.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little printer and copier. I wish it held more paper, that is my only complaint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and usage is hard for someone who does not have a IT degree I had to call in someone to help me set it up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp all in one printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice all in one printer that’s easy to set up and start using

    I would recommend this to a friend