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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 5283 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 5,283 reviews
  • Rated 4 out of 5 stars

    confused

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks good, but I am still having problems getting it to actually print

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was everything I expected, installation was simple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope it works now. Had to have Stephen come back for troubleshooting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP DeskJet Plus 4155

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I am a bit technologically behind the younger generation, I was able to get this printer connected and running. I have nothing but praise for what it does and how it does it. The printing and scanning are work perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to do. Prints come out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is well worth the price . My wife shops around for best prices for the product. And this is a very good printer scanner for home office.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We did t use the free ink. I thought that may be a hoax.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to set up, works great wirelessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard to setup for direct printing. The instructions were not easy to follow.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a printer for basic use this one fit my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Poor Quality. Malfucntion even new!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. I used it to scan mostly and used it about 6 times. Printed twice and it started to print 95% of the page leaving the edge unprinted. Everything is new so how can it start to malfunction. I don't recommend this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not Progressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is not ideal or in stage to manage simple task or being part of a work office or maintain accurate functions of service build for. printer goes into malfunction. all pages is not printing. printer skip pages. hours for a three minute print.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed in Setup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to keep turning off and back on when I want to use it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is ok. It is a little glitchy and the ink does not print very bold. It is not bad for the price. The biggest annoyance is the scanner. The feeder sometimes will not recognize there is a document and it will try to scan from the glass.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    New Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for first printer for new small business

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hp printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good printer for simple things and other small jobs not the best for photos needs some work

    No, I would not recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 2 out of 5 stars

    A bit disappointed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really disappointed with this printer. I have yet to get it set up so that it will print all the time. I’m pretty tech savvy so this was disappointing.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to learn that your printer has been so difficult to set up and get working properly. The disappointment you express is totally understandable. I can’t tell from your review whether you were able to complete the setup process or you’re just experiencing unreliable performance. Nonetheless, I’ll provide some resources I hope will remedy the situation.

      If you still need to complete setup and installation, you can access a tutorial specific to your printer on our support site. Regardless, on the same page as the tutorial, you can find user manuals, how-to documents, software updates and troubleshooting guides. Find those materials here:
      - support.hp.com/us-en/product/model/2100187854

      You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity difficulties. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
      - support.hp.com/us-en/topic/diagnostics

      If you need further assistance with anything, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Rated 3 out of 5 stars

    Photos are not sharp.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and b & w documents are sharp but photos have lines going through them, even on photo paper, and the colors aren't that sharp. I guess it is why it was reduced in price, not because it was overstocked.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Moro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very good printer and easy to use my wife loved

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and can be used by more than one users

    I would recommend this to a friend
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