Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- SKU:
- 6454283
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
Nice printer/scanner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks like this printer will do everything I'm needing.
I would recommend this to a friendHP printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer works quite well. Its fullfilling my needs in my home office.
I would recommend this to a friend- Cons mentioned:Setup
Will never buy HP again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I missed the returned window on this and literally threw it in the trash. You’re locked into using the printer software with registration etc. It is ridiculously over complicated as far as set up goes. HP support was never able to help me. This should be a simple machine instead HP builds all their proprietary nonsense into it and ruins it. Don’t waste your time.
No, I would not recommend this to a friend Happy Customer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer/copier/fax/scan. Good value for the money. You will have to call HP Support to complete set up. C/S Rep gave me 3 extra months of free ink refills - so I have a total of 9 months of free ink! Very happy with customer service and entire experience!!!
I would recommend this to a friendNever was able to get 6 months free ink service se
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was good till tried to set up service for the 6 months of free ink but was too difficult never was able to use the service.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Decent all in one!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent all in one for the home. There were some hiccups after the initial set up but once connected, it does the job. Did not read those five stars because once in a while, My device is loose connectivity and then I have to reset the printer to get it going again.
I would recommend this to a friend 4100 printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good for what I have To do but paper constantly jams
No, I would not recommend this to a friendBasic multi page scanner.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to download the HP software to scan Very slow loading
I would recommend this to a friendGood buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer. Was a little confusing to set up to start using.
I would recommend this to a friendPrinter sucked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work properly. It broke within 2 months after the purchase
No, I would not recommend this to a friendPrinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Read the reviews after buying & most of them said it was difficult to connect to. I bought it for my sons for college, figuring they are pretty tech savvy they could do it.....it took them a while but they did finally connect to it.
No, I would not recommend this to a friendjust okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a little complicated to set up and you have to use the app or program to print
No, I would not recommend this to a friendNew HP Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints fine slower than my prior HP printer. Good
I would recommend this to a friendPrinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a little tricky for me to get it to print. .
I would recommend this to a friend- Cons mentioned:Setup
Completely a waste of money!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely horrible. I got maybe 10 pages out of this printer. Set up was lengthy, even worse the printer would barely catch the paper to print. Took forever to print and would come out sideways.. Now it won't connect to WIFI and no back up way to connect. Also searched for help on HP website, multiple trouble shooting actions.. Even downloaded a printer wizard, nothing. If I could give zero stars, I would. HP will never see a dime of my money again, so disappointed. Best buy should take this off the market.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Sarah.
I’m sorry to learn that your printer has performed so poorly. I can certainly understand your exasperation, considering you endured a difficult setup process and a malfunctioning document feeder, not to mention extensive troubleshooting with no results. I want to help you resolve this situation, so I’ll provide a resource and some information I hope will meet that goal.
I recommend that you contact us directly so we can help you assess the situation and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Print qualityCons mentioned:Connectivity
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer prints with good quality but loses connection to computers and double sided printing is a manual feed. I have several HP printers and expected better.
No, I would not recommend this to a friend Hp all in one printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well, setting it up took a little time it was worth it
I would recommend this to a friendKB
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, very efficient home printer. Like the automatic feeder.
I would recommend this to a friend- Pros mentioned:Print quality
Mostly good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer prints well and I love the ink subscription. That said, in order to get it to connect to my computer, phone and tablet I have to physically unplug the printer and the wifi and then reconnect them. After that I can print from it until I leave it for a time.
I would recommend this to a friend Not the easiest to use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For those that are technically challenged, not a good choice. Dislike the low amount of paper that can be put in the "tray",, difficulty in scanning set up. Positive is the quality of the print product
No, I would not recommend this to a friend