Customer Ratings & Reviews

Easy to use, easy to set up, works great, compact.

This printer was a nightmare to set up. After downloading HP Smart and trying to follow all prompts, it notified me that it could not automatically download the driver etc. I then followed direction to do it manually, without success. I tried numerous work arounds. No dice. One thing it did was to request a password from my keychain. I tried all logical passwords I had. Nada. I enlisted my firm's IT guru. No way. Finally, at some point a page popped up which seemed to say everything was enabled (although everything else said it wasn't.) My IT guy said try to print something. I did and it did. A lot of time wasted and a lot of unnecessary frustration. Then I tried to sign up for Instant Ink. Not as time consuming, but again I had to backtrack and go to multiple screens before I finally succeeded. Why should two processes that should be routine be so screwed up with totally inadequate step by step direction? And no--I am fairly computer literate. The printer itself seems fine, so far.

Looks like this printer will do everything I'm needing.

ive owned nothing but HP printers in the past & they have been easy to use. While the setup on this printer is fast & easy using the HP app ….. printing is a *itc* …… printer wont print over wifi & when you send something to the app to print it takes forever to proccess / then errors out part way through the proccess……… i thought this might be a cheaper long term solution to my print needs with the instant ink subscription but going to return it & buy the expensive ink for my old non-instant ink compatible HP printer

Excellent printer/copier/fax/scan. Good value for the money. You will have to call HP Support to complete set up. C/S Rep gave me 3 extra months of free ink refills - so I have a total of 9 months of free ink! Very happy with customer service and entire experience!!!

I love it! Great for photos and regular documents.

It's good for what I have To do but paper constantly jams

This is a great device to have on hand in the home. You can print wirelessly which is extremely convenient. Unfortunately, it doesn’t come with a manual or instructions, so you have to Google anything you need to know.

So easy to install. Great for my start up business

Printer works quite well. Its fullfilling my needs in my home office.

Prints fine slower than my prior HP printer. Good

It was a little tricky for me to get it to print. .

This is my absolute purachse ever. I love this printer.

You have to download the HP software to scan Very slow loading

Good printer. Was a little confusing to set up to start using.

I really like this printer especially in ‘quiet mode’ but I could only give it three stars because of the difficult set up and because it loses it’s WiFi connection after a short time and can only be reconnected by switching off and on again. Reading reports on line it seems I’m not the only one with this problem. HP, sit up and take note, do something about it, maybe a software or firmware modification! My instant ink supply arrived within a few days but I haven’t had to install the cartridges yet. The original ones are still going strong (3 weeks use to date)

It is an excellent product. I recommend it and give it five stars.

Good printer, especially for the price. Has all the features needed in a home office or small business office. Easy set-up process and easy to connect wirelessly to all my devices. Great combination of functionality and value.

I like the printer pretty good but it all the time tells me my pages to print are encrypted for no reason

Read the reviews after buying & most of them said it was difficult to connect to. I bought it for my sons for college, figuring they are pretty tech savvy they could do it.....it took them a while but they did finally connect to it.