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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 5284 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 5,284 reviews
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price but struggles to stay connected to my wifi. Also, looks like i cannot scan without using the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Deskjet 4155e

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool unlimited ink deal from HP for six months when you purchase one of their products. I have had no issues with this printer and with HP you know that your documents are secure.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good printer if you can install it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer to replace the old one my mom had. I was ot able to install it. I called tech suport and they could not help. So I bought another Brand

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for school and everyday printing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the printer is working great. It’s great to print stuff from my phone or laptop without needing to directly hardline my device to the printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    jadun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't know how to use no training is available.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course my daughter needed to print something for school the next day and the printer said no With only an hour left bought this printer on the Bestbuy app and pickup up at Bestbuy Printer was easy to set up and printed right away, Scanning works great also Glad i purchased

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this printer after having trouble setting it up. Had to call customer support (all the way in the Phillipines). He got it to print after installing a driver. Then I tried to print several times later....nothing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst experience will never buy or recommend!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst experience I ever had The order was delayed and cancelled without any notification. I I was trying to follow up Where is my order? Then they told me that their shipping career refused to pick up the package and your order is cancelled !! Then I went to the store and was even worse no one cared I was waiting over 30min me and my husband running around the employees to find some one to help us to bring the printer from the stockroom to pay everyone was hiding! Finally when we get our order after staying on the line for a very unreasonable time they ask us to go to another cashier beside the entrance and when we prepared our money to pay they said they don't take cash??? Will never buy again from this location cobb parkway again. No one care! Three weeks passed following everyday to refund my money which not received yet , Very, very, very disappointed there was an option to pick zero star I will do instead of one

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy and affordable but the paper feed is a horrible design.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad to get this printer because is very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great works amazing I would advise getting another thing of ink before leaving because there isn’t much in there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. i've only had this printer for a couple weeks, but it has performed as stated in the product description. It was easy to set up and copies are clear and the scanning function works perfectly!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Wouldn't Connect to the HP server

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer worked fine when initially purchased. However it stopped working once the replacement ink from Instant Ink was installed. The printer was unable to connect to the HP server. The display panel has a bunch of symbols and flashing lights that tell you absolutely nothing about fixing the problem. The HP representative tried over several days to fix the issue. I finally got tired of the phone calls and troubleshooting. I bought the warrenty from Best Buy so lets see how that goes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Deskjet Plus Plus

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased a few of these HP Desktops for myself and a few friends. The wireless printing is reliable, and the XL ink cartridges are less expensive than those for HP OfficeJets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient to print

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looked more like the printer/fax from Office Space. Figured if I don't ever use it for printing, I can at least re-enact the paper jam scene and death to printer scene from Office Space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My free ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase came with 6 months free ink how do i get it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Back up printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay for the price Basic second printer Could use feeder

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    leaves a bit to be desired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does not work well with my Chromebook. The HP smart app did not work, the WiFi direct worked but does not hold the connection. Since I don't print much - maybe 20 pages per month - I'm using a USB cable. There is a problem printing from Chromebook - top, bottom and side margins are cut off. I can adjust those when I create a document but printing a page from the internet is a challenge. I did not return the printer because most inexpensive printers have problems with Chromebook. I have mixed feelings about recommending this product. I can make it work for what I need but it would be nice if it just worked correctly

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry you’ve encountered such difficulty attempting to make your printer work with your Chromebook. It’s abundantly clear why problems related to software, connectivity and unexpected crops to printed materials would be exasperating. I want to help you remedy the situation, so I’ll provide a resource aimed at making that happen.

      I can’t tell from your review what’s causing these problems, and I don’t know whether any workarounds exist, but I believe it deserves further investigation. I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts who can help you assess what’s going on and find a solution, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Affordable. Convenient.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price. But it was a bit of a challenge to set up w our devices. Our photocopying needs are minimal. Having this beats going to the library for copies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance for a decent price. No problems since I bought it.

    I would recommend this to a friend