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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 5285 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 5,285 reviews
  • Rated 4 out of 5 stars

    Back up printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay for the price Basic second printer Could use feeder

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good printer if you can install it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer to replace the old one my mom had. I was ot able to install it. I called tech suport and they could not help. So I bought another Brand

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance for a decent price. No problems since I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Poor Quality. Malfucntion even new!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. I used it to scan mostly and used it about 6 times. Printed twice and it started to print 95% of the page leaving the edge unprinted. Everything is new so how can it start to malfunction. I don't recommend this product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product Happy with product Would recommend this product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    does what it says on the box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just needed a basic printer, got what i paid for, thats all i ask. does the job its supposed to do. no frills. ink as always outrageously expensive compared to the printer. but they are all the same i guess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice compact printer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great. Its not super fast at printing but it does get the job done. It has the option to sign up and HP will mail ink when you run low. I would recommend for home use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does what its supposed to do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints for me and that works. It prints for me and that works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems good so far. It's nice to be able to print from my iPad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed in Setup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to keep turning off and back on when I want to use it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. i've only had this printer for a couple weeks, but it has performed as stated in the product description. It was easy to set up and copies are clear and the scanning function works perfectly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power cord falls out easily. Doesn’t hold enough paper

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Deskjet 4155e

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool unlimited ink deal from HP for six months when you purchase one of their products. I have had no issues with this printer and with HP you know that your documents are secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish printer with excellent quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after numerous attempts to get this printer connected via wifi (I'm not full techy) I am now enjoying this printer. scanner is fast and sharp. I also like the HP tools and HP instant program. For the cost of $125.00 this printer is totally worth it. Great Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hp printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wireless connection instructions were hard to follow

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Maybe This Isn't The One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I continue to have issues with connecting to my laptop or phone through wireless connection. The whole purpose was to eliminate wires and seems like I am going to have to add the wire to connect to my laptop. Image is not bad. On the app, there isn't a cancel job button that actually works. The thing froze and kept printing and printing and it didn't want to turn off so I had to unplug it. Waited a few hours and repluged it and it kept printing the same image. I just left it and wasted about have my ink cartridges. Sucks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Printr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that its wireless, but wish i could have gotten it in black.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price but struggles to stay connected to my wifi. Also, looks like i cannot scan without using the app.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Affordable. Convenient.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price. But it was a bit of a challenge to set up w our devices. Our photocopying needs are minimal. Having this beats going to the library for copies.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Looks Good On Paper, Not So Good In Practice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine looks great on paper as well as hands on in the store. HOWEVER, after having it for a couple weeks and trying multiple times to connect it wirelessly to my desktop HP, I still can't get it to work. The HP site is absolutely no help as the machine keeps failing to send out a connectable wireless signal that my desktop can see. I've set up many wireless accessories, including printers, so I do know how to do it, too. Very disappointing.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to learn that your printer has not connected wirelessly to your computer like it should. The frustration you express comes as no surprise, considering you’ve endured this poor start to ownership. I want to help you resolve this situation, so I’ll provide some resources I hope will reach that goal.

      First, if you’ve not done so already, I recommend you visit a page on our support site that has diagnostic tools for various issues, including setup and wireless connectivity. You can find that page here:
      - support.hp.com/us-en/topic/diagnostics

      You can also access troubleshooting guides as well as how-to documents, the main user manual and software updates specific to your printer here:
      - support.hp.com/us-en/product/model/2100187854

      If the printer still does not connect, I suggest you contact us directly so we can help you assess what’s happening and guide you to a resolution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP