Customer Ratings & Reviews

Purchase an upgraded model. It took 5 hours to set this model up with tech support. they were unable to figure out why THEY were unable to link up my laptop to the wireless printer. Then they charged me almost $40.00 for 7 days worth of tech assistance, they tried to sell me a years worth of tech experience but I refused The printer is loud and slow. I have only purchased HP printers with out a problem However this one is terrible. Thankfully this is our Back up printer so we don't have to walk all the way across the house to use the primary printer

Aside from loving every HP printer I’ve owned personally or helped in set up for my family … this printer took me 2 hours to figure out how to connect wifi and whatever else the instructions prompted… unsure if I was having an off day or if this printer was just difficult to get up and running?! My mom loves the printer (coming from a decade old HP basic printer) and says it’s simple to use for printing and copying. Fax and other features have not been tested as of this review.

Functions well when you can figure out how to make it work. As a printer it is perfect, but as a fax, scanner, and copier it and the App don't always work together. I have always been able to get what I want to happen but most times I have to stand on my head, twirl on it rub my tummy at the same time.

Great price easy to setup Wi-Fi and great quality printing of basic documents, the scanner returns detailed images that are not blurry and it includes 6 months of ink shipped free from HP. Only negative for me is that it’s top loading as opposed to front loading. Overall I’m very satisfied with this product.

This is a nice little printer for the small jobs we all have. It is the usual HP quality so the color is very good. It gets the job done quickly and easily. I had some difficulty getting it set up and connected to the internet. Probably due to my own inexperience, but I thought the instructions could have been a bit more straightforward. I had to call the helpline to get the printer to function, and that took some time. All in all, it’s fine.

I have had a lot of printers. The last one I threw across the room, and got this one, which I LOVE! It is compact, the paper slot is in the back so you always know how much paper is inside; the front print paper catcher folds up out of the way when not in use, which is awesome. It is fast, the print quality is excellent, I highly recommend this printer!!!

The printer is a very good printer. I found that it is not VPN friendly though. If you have VPN on your computer most likely you will have to shut off the VPN when engaging the printer.the printer can not connect to your internet if you are using VPN to secure your internet.

I needed a small printer and this one fit the bill. Great little printer for the light printing we do and at great cost.

Nice compact printer with lots of good features. Particularly useful is the document feeder for printing or scanning multiple pages. The paper feeder is a little small and inclined to be fussy. If you don't insert the paper just right it messages "out of paper". Just wiggle the stack and try again. One feature it doesn't have that I miss is automatic two sided printing. Its a great little printer for home use

Easy to setup. Very good clean copies. Good value for the price.

Was easy to set up great value. Takes up little space.

Bigger than I thought it was going to be but it works. The quality is pretty good just for doing regular printing. I have not done any photo printing. I signed up for the instant ink and haven’t gotten my starter kit yet but look forward to not having to worry about running out of ink. It comes with two starter ink cartridges, which didn’t last me very long. At first the printer didn’t want to connect to my WiFi. The next day it worked and printed out the page that had my printers email address on it which can be changed. It did not come with a wire to plug into those devices that do not support wireless printing (I have an older laptop).The only annoying part is when you shut down the printer, if it is connected to WiFi, the printer will “sleep” when you push the power button, but the power button blinks and it’s annoying. I just cut out a circle of electrical tape and put it on top of the button.

Easy to install and works great! Works great. I didn't notice until I was trying to print that it doesn't print double sided, but that's OK.

this printer was terrible to set up.. had to get my son , who has a degree in cumputers to set it up. took him over an hour and a half. Said it the the worse he ever fixed. Once it was connected it was great.

Very easy to install Prints quick with no hiccups Nice and compact

This printer is easy to set up and use. Its fast abd prints good. I'm happy with it.

I really love my new printer. It was easy to setup and get going. The print quality is amazing and the colors are vivid and bright. (Very realistically) Don't for your Instant ink subscription. I highly recommend this printer!

size is perfect, easy to use and good quality, setup was also easy.

This is a nice printer, but gave me much trouble in the beginning. I was able to assemble and get it to work at first, but then it went offline and there my troubles began. Tried to get it back online and was told this printer didn't exist anymore. Took several days to straighten it out, it works now but pray it doesn't go offline again.

The printer is very compact so it doesn't take up lots of room in my compact space. It has easy loading for paper and easily connects to my computer. Even though I am not very tech oriented, it is easy to handle and work with!!!