Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 3.9 out of 5 stars with 5286 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 5,286 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook up. Had no problems it hook up to my phone-desktop with ease. Print quality is great. We have scanned a few papers. No problems. Great value. Would highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Deskjet 4155 e.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok...no issues to report. Thank you...Paul Grossman

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    hp printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    although I liked the look and size of this printer the actual printing was way too slow. It took 2 minute tp print one page. I returned it for a full refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian has serviced my printers on 2 visits. He is always respectful, friendly, and very professional I am impressed with his computer knowledge and willingness to answer all my questions. I am very pleased with the performance of my newest printer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for school and everyday printing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the printer is working great. It’s great to print stuff from my phone or laptop without needing to directly hardline my device to the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Printer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best printer I've ever had. I love the monthly ink program, I never have to go out for ink and I don't have to order it either. I love having it connected to wifi, I can print from anywhere I need to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice 3 in 1 printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what I need it for (a few prints a month). The automatic ink delivery feature from HP is a perk also. I hate to run out of ink when you need it most & don’t have any extra. Set up took a little longer than I anticipated, but wasn’t too difficult.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed in Setup

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to keep turning off and back on when I want to use it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Go allinone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer took a little time to get connected to devices but works good after connected Only problem I had was the 6 months worth of ink that it said it came with only lasted 1 week

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Stable wireless Printer with few glitches

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good printer with document feeder. it can auto feed up to 50 documents at a time. however it sometimes looses the wifi connectivity and i have power cycle the printer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Janet Hanson

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of HP DeskJet 4155e was not as easy as expected with glitches connecting and printing. The printing process is also slow and it does not accept card stock in the automatic feed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent printer but it took me a while to figure out how to make copies. The instructions that came with it were not very clear. And I would like my color copies to be clearer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service and excellent sales team. They answered all my questions and meet my expectations to chose the correct printer

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Setup

    Rated 3 out of 5 stars

    Wifi no wifi

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to set up. Flimsy lid. Wouldn’t connect to our wifi. Not a lot of info in the directions to trouble shoot.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Poor

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd HP printer. It always gives problem connecting to laptop. Even i tried with direct cable to connect apart from remote connection. Everyother times it fails to pick up the laptop connection. I heard the same issue with many of my frinds who use this on personal laptop. Unless HP fix this,All their prints is going to fail. Please correct this issue.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Mohan.

      I’m sorry that your printer has failed to maintain a reliable wireless connection to your laptop. Your frustration comes as no surprise here, considering you’ve done such extensive troubleshooting yet the problem persists. I want to help you improve performance in this area, so I’ll suggest some resources aimed at making that happen.

      First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
      - support.hp.com/us-en/help/printer

      You can also find troubleshooting guides specific to your printer, including ones on connectivity, in addition to the main user manual, how-to documents and software updates here:
      - support.hp.com/us-en/product/model/2100187854

      If connectivity does not adequately improve, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP Desk Jet Plus 4155

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works well and is easy to. Price is low color prints come out looking good. Connects by USB cable or wifi.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst experience will never buy or recommend!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst experience I ever had The order was delayed and cancelled without any notification. I I was trying to follow up Where is my order? Then they told me that their shipping career refused to pick up the package and your order is cancelled !! Then I went to the store and was even worse no one cared I was waiting over 30min me and my husband running around the employees to find some one to help us to bring the printer from the stockroom to pay everyone was hiding! Finally when we get our order after staying on the line for a very unreasonable time they ask us to go to another cashier beside the entrance and when we prepared our money to pay they said they don't take cash??? Will never buy again from this location cobb parkway again. No one care! Three weeks passed following everyday to refund my money which not received yet , Very, very, very disappointed there was an option to pick zero star I will do instead of one

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    For $100 not bad!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of this printer it's ok. I sometimes struggle with getting it to turn off so I have to unplug the cord and plug it in again. Also, the ink for this doesn't last long. But it does its job in printing good papers.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    no trust

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this Printer for 8 months. W print around 20 pages a week if lucky. Last 3 months Having different problems with the printer. Receive error codes, When it starts to print then stop printing have to wait from 30 seconds to 2 minutes finish the printer. Show up offline twice a week. When making a copy the paper doen't feed sometimes. have to push little.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this printer, go with an Epson

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had VERY negative experiences with this printer. I was told that there were few printers in stock when I purchased this. It was either this or some high-end models. My first two problems are due to the designed functionality of the printer. 1) it has a back feed, not a tray feed, AND to print double sided you have to re-insert printed pages. I did not realize that they still made this type of printer. 2) The control panel display is very small and hard to read. The above two items were design choices. I have had major problems keeping the printer working. I have downloaded their software and runs me around in circles and then it tells me there is nothing wrong. I have spent hours on the phone tech support, and they told me it was the documents and sites I was trying to print. I left messages to call me back on their review forms but have not been contacted. I have printed out more test pages than I have pages I wanted to print.

    No, I would not recommend this to a friend