Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- SKU:
- 6454283
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
Janet Hanson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation of HP DeskJet 4155e was not as easy as expected with glitches connecting and printing. The printing process is also slow and it does not accept card stock in the automatic feed.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Print quality
HP Desk Jet Plus 4155
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works well and is easy to. Price is low color prints come out looking good. Connects by USB cable or wifi.
I would recommend this to a friend Copier
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. I use mine quite often. Love the 3 months of free ink.
I would recommend this to a friendHP Deskjet 4155e Wireless All-In-One Inkjet Printe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new printer and it is much light compare with my old one! Plus love HP instant ink and I bought this for my birthday/Christmas!
I would recommend this to a friendAwesome
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my absolute purachse ever. I love this printer.
I would recommend this to a friend- Cons mentioned:Connectivity, Setup
Wifi no wifi
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to set up. Flimsy lid. Wouldn’t connect to our wifi. Not a lot of info in the directions to trouble shoot.
No, I would not recommend this to a friend I’d get another one
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super handy, very helpful it connects Bluetooth with your phone
I would recommend this to a friendIt's ok
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not print dual side from phones. Paper tray design is not the best, printer thinks no paper is present even when there is paper in tray. Have to reinsert.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not work wireless and was bulky compared to my former printer
No, I would not recommend this to a friend Do not buy this printer, go with an Epson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had VERY negative experiences with this printer. I was told that there were few printers in stock when I purchased this. It was either this or some high-end models. My first two problems are due to the designed functionality of the printer. 1) it has a back feed, not a tray feed, AND to print double sided you have to re-insert printed pages. I did not realize that they still made this type of printer. 2) The control panel display is very small and hard to read. The above two items were design choices. I have had major problems keeping the printer working. I have downloaded their software and runs me around in circles and then it tells me there is nothing wrong. I have spent hours on the phone tech support, and they told me it was the documents and sites I was trying to print. I left messages to call me back on their review forms but have not been contacted. I have printed out more test pages than I have pages I wanted to print.
No, I would not recommend this to a friendYou get what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s basic, but it works and we dont print much. As others have mentioned, it’s a bit more confusing to setup than it should be.
No, I would not recommend this to a friend- Pros mentioned:Print quality
For $100 not bad!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price of this printer it's ok. I sometimes struggle with getting it to turn off so I have to unplug the cord and plug it in again. Also, the ink for this doesn't last long. But it does its job in printing good papers.
I would recommend this to a friend Home Printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, the scanner of the all in one is very clear and Iam able to scan from my phone and print as well.
I would recommend this to a friend- Cons mentioned:Setup
Good printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice printer. The set up was difficult due to issues with the app. When setting up the printer shouldn’t be connected to your WiFi because it has it’s own WiFi. If you have issues connecting there are YouTube videos to assist.
I would recommend this to a friend - Pros mentioned:Size
Satisfied with the purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great printer! I needed something small for my office since I have limited space and this is the perfect size. The only reason I'm not giving it five stars is because it is a bit loud but not a deal breaker.
I would recommend this to a friend Not Intuitive.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't feel the printer worked as well as it could have. Since there isn't an interface for the different tasks, it was difficult to get anything done. At one point I could not print anything from my computer while connected through Bluetooth, but I was able to a few days prior. The only reason I am giving it two stars is because maybe it is user error, but as someone who is typically proficient with technology and read the directions, I think it is just a poorly constructed printer.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Lucy.
I’m sorry that you’re not satisfied with your printer. I can understand why difficulty of use as well as inconsistent functionality would be a troublesome start to ownership. I want to help you get the most from the device, so I’ll offer what I hope are some helpful resources and suggestions.
First, to learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, software updates and troubleshooting guides here:
- support.hp.com/us-en/product/model/2100187854
You can learn more about the benefits of HP+ printers by following this link:
- www.hp.com/plus
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including cartridge installation, print quality and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If there's any specific way that we can help you, I hope you’ll contact us directly at +1 800-474-6836 for support. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Ok HP printer for the cost. Recommend it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is fine considering the cost. I Recommend this.
I would recommend this to a friend- Pros mentioned:Ease of use
/ ' /
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was fairly easy to set up. However, it would be nice to have a manual showing all the steps instead of a sheet that is very vague in directions. The print serves my needs which at this time are very limited.
I would recommend this to a friend - Pros mentioned:Size
Almost 5 Stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice quality printer, my only complaint is that I have to drop my internet connection to connect to the printer to print. It may be a technical issue on my end, but I'm relatively tech savvy. I really like the size.
I would recommend this to a friend Didn't Like Interface
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product seemed to be well-built for its price range, but I didn't like having to download an app for my mother-in-law to use it. I returned it for another product.
I would recommend this to a friend