Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- SKU:
- 6454283
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
Basic 3-in-1, but has no "PRINT PREVIEW" ability
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a basic 3-in-one, that performs all 3 functions adequately. I was not able to get it to work on WiFi, but I did not spend much time trying as I had the USB printer cable from my previous dead printer. Using that was an effortless hook-up to my windows desktop computer, loading HPSmart for windows was simple, and I am able to print scan and copy as needed. I only gave it 4 stars because a lot of my printing is from simple Text documents and there is way to set up " PRINT PREVIEW" for these using the HP drivers. So I have to "print" my text documents to PDF first to check for spacing and fitting on pages, etc. to avoid wasting ink and paper. Annoying and something even a basic printer should provide.
I would recommend this to a friend- Pros mentioned:Print quality, Size
The printer is compact and fills all my needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is compact and blends in with my surroundings. The functions is all I need. Pages printed are clean in both black and white and colors are excellent.
I would recommend this to a friend Home Printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, the scanner of the all in one is very clear and Iam able to scan from my phone and print as well.
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
Great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, light and fast. Especially love the wi-fi connectiveness and ability to send documents from Dropbox and Drive from the app. Good quality printing too.
I would recommend this to a friend SLOW not WORTH IT
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is SOOO SLOW. Takes about 5 minutes to print one paper. NOT EXAGERRATING. If you don't pay for the monthly HP Ink subscription, than you CAN NOT PRINT using the ink cartridges they sent you in the mail. I don't know if you can buy ink cartridges separately, because I just use the subscription, but beware, have your updated card information in the system, or you wont be able to use it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Britt.
I’m sorry that your printer has rendered prints slowly, and that you’re upset about the Instant Ink program and the potential availability of cartridges for the device. I want to help you have a better experience and remedy the speed issue, so I’ll provide some resources and information aimed at making that happen.
First, I recommend that you follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
Also, updating the firmware can often help improve print speed and other performance. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168
Regarding Instant Ink, you’re correct that if you cancel your subscription, the Instant Ink cartridges in your printer will no longer work, but you can then buy cartridges from your preferred retail source at your convenience. Regarding availability, I just checked the Best Buy site as well as several other retailers for the HP 67, which is the cartridge designed for your printer, and all of them show XL as well as regular sizes of black and color varieties in stock.
If the print-speed problem persists, I recommend that you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
- Cons mentioned:Setup
Set is a joke!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup is a joke. There are basically no instructions. I've been chatting with support for more than 2 hours and it's still not completed!!
No, I would not recommend this to a friend Don't waste your money!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is practically worthless! It will not load the paper so it will actually print. You have to manually feed the paper to get anything to print since the feeder on the back of the printer won't work. This will be the last HP printer I ever purchase since it doesn't even do what it is designed to do. What a disappointment!
No, I would not recommend this to a friendDo your research
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning the printer. I could not make it work with my Chromebook. I did not do enough research before I ordered. The paper is loaded on top and takes only 10 sheets.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
HP DeskJet Plus 4155
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up is tedious. Wireless does not work well for me. Tells me "Ready" but will not print on command, then 20 minutes later I get a printout. I finally just used a printer cable for direct wiring and that works OK. The scan function is awkward to use, not at all like my previous HP All In One Printer which was great. The top feed of paper works well.
No, I would not recommend this to a friend Good
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent product. I recommend it and give it five stars.
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
HP printers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up. Great print quality and has all the features I need. Best Buy pickup was well planned and were at my car in a couple of minutes.
I would recommend this to a friend - Pros mentioned:Print quality
Great printer for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This perfect for me. I don't print a lot. I mostly scan. The ink is cheap. For the install you do need to download the smart app. For the price, this printer works very well and meets my needs.
I would recommend this to a friend - Cons mentioned:Setup
Frustrated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this printer and had delivered to my brother to help with documents for my Mother's funeral. Printer cannot be setup. Help is all online no person to walk you through anything. All suggestions tried. Will not see the laptop, smart setup nonsense is not working. Why is there no direct tech support phone number? What a joke
No, I would not recommend this to a friend Wellsatisfiedpurchaser
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completness of the instructions, was very thourow. Ink offer-6 months free was intresting. The printer is very well thoughr out. It prints wirerlessly, scans, it is also wired to my computer.grest printer
I would recommend this to a friendHP ALL IN ONE
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints nice but the feeder jams sometime and it burns through ink fast. Also, faxing it a pain in the butt .
No, I would not recommend this to a friendCopier
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. I use mine quite often. Love the 3 months of free ink.
I would recommend this to a friendThank you HP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first HP have always used another brand name. This may be small but it has made a big difference with the Bluetooth and printing capabilities. Love this! I also am enjoying Instant Ink!
I would recommend this to a friendmy opinion
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.all good so far! always very good products and services top of the line. works very well for my health these online services fits my agenda! want to continue being satisfied with having best buy as my number 1
I would recommend this to a friend- Pros mentioned:Print quality
Printer is okay.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was okay.... Little hard to insert paper .Does well with scanning.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
HP DESKJET PRINTER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The person that helped me, got my printer set up in the store so I could come home, plug it in and use it. I am very satisfied with my printer and the gentleman that helped me. Thank you Geek Squad!
I would recommend this to a friend