Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- SKU:
- 6454283
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
Not Intuitive.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't feel the printer worked as well as it could have. Since there isn't an interface for the different tasks, it was difficult to get anything done. At one point I could not print anything from my computer while connected through Bluetooth, but I was able to a few days prior. The only reason I am giving it two stars is because maybe it is user error, but as someone who is typically proficient with technology and read the directions, I think it is just a poorly constructed printer.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Lucy.
I’m sorry that you’re not satisfied with your printer. I can understand why difficulty of use as well as inconsistent functionality would be a troublesome start to ownership. I want to help you get the most from the device, so I’ll offer what I hope are some helpful resources and suggestions.
First, to learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, software updates and troubleshooting guides here:
- support.hp.com/us-en/product/model/2100187854
You can learn more about the benefits of HP+ printers by following this link:
- www.hp.com/plus
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including cartridge installation, print quality and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If there's any specific way that we can help you, I hope you’ll contact us directly at +1 800-474-6836 for support. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Print quality
For $100 not bad!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price of this printer it's ok. I sometimes struggle with getting it to turn off so I have to unplug the cord and plug it in again. Also, the ink for this doesn't last long. But it does its job in printing good papers.
I would recommend this to a friend Ok HP printer for the cost. Recommend it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is fine considering the cost. I Recommend this.
I would recommend this to a friend- Cons mentioned:Setup
Good printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice printer. The set up was difficult due to issues with the app. When setting up the printer shouldn’t be connected to your WiFi because it has it’s own WiFi. If you have issues connecting there are YouTube videos to assist.
I would recommend this to a friend - Cons mentioned:Setup
Frustrated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this printer and had delivered to my brother to help with documents for my Mother's funeral. Printer cannot be setup. Help is all online no person to walk you through anything. All suggestions tried. Will not see the laptop, smart setup nonsense is not working. Why is there no direct tech support phone number? What a joke
No, I would not recommend this to a friend Didn't Like Interface
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product seemed to be well-built for its price range, but I didn't like having to download an app for my mother-in-law to use it. I returned it for another product.
I would recommend this to a friend- Pros mentioned:Size
Satisfied with the purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great printer! I needed something small for my office since I have limited space and this is the perfect size. The only reason I'm not giving it five stars is because it is a bit loud but not a deal breaker.
I would recommend this to a friend - Pros mentioned:Ease of use
/ ' /
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was fairly easy to set up. However, it would be nice to have a manual showing all the steps instead of a sheet that is very vague in directions. The print serves my needs which at this time are very limited.
I would recommend this to a friend KenF
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to print on envelopes, poor instruction booklet. Should have bought a better one.
No, I would not recommend this to a friendPrinter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is functional, but slow. It doesn’t hold many pages at one time. No directions on how to use the functions.
No, I would not recommend this to a friendgood quality prints
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is excellent, very good quality. I bought it in white. It prints all quality and the best ink I can find anywhere.
I would recommend this to a friendGreat printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with this printer. It does as expected, the only downside for it is to do double sided printing you have to reinsert the paper
I would recommend this to a friend- Pros mentioned:Size
Almost 5 Stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice quality printer, my only complaint is that I have to drop my internet connection to connect to the printer to print. It may be a technical issue on my end, but I'm relatively tech savvy. I really like the size.
I would recommend this to a friend Slow Scanner
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been working fine so far, but I would definitely invest in a faster one if you will be using the scanner, this one takes its time to scan. Set up was fairly easy.
No, I would not recommend this to a friendIt Prints…
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re desperate, this will work. It will print but it’s slow, clunky and below average print quality. In addition, the cartridges are crazy expensive if purchased in store and an irritating $5 per month if you use the HP insta-ink plan. If you only need to print occasionally, this print is suitable.
No, I would not recommend this to a friendMarsh Eames
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer. It does exactly what I need. I have always used HP Products. Have done business with Best Buy for over 40 years.
I would recommend this to a friendGet it, worth it, not faking it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a dream, i can print and fax from the comfort of my own home.
I would recommend this to a friendOk printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer works fine, but ink cartridges don’t last long. Also printer does not have a traditional paper tray, so you cannot even fit a half a paper packet in it when empty
No, I would not recommend this to a friendLove my HP 4155e
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer, installed easily and works fine, I just low the quiet mode, thanks HP, Forget all the Yo-Yo"s out there who are writing the bad reviews, they do not know what a good product is, if it hit them in the face, Good job HP
I would recommend this to a friendThank you HP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first HP have always used another brand name. This may be small but it has made a big difference with the Bluetooth and printing capabilities. Love this! I also am enjoying Instant Ink!
I would recommend this to a friend